Octopus Diving Reviews 

3
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Sports

Information provided by various external sources

Octopus Diving is one of the islands oldest and highest rated snorkeling and diving operators. With over 1400 reviews on Trip Advisor we are proud of our amazing reputation. Come and experience an underwater experience with us very soon!


Contact info

3.2

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(3)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Probably the worst trip I’ve ever been…

Probably the worst trip I’ve ever been on. It’s such a scam. You get on a crowded boat around 10am, & you don’t do your first dive till about 12. For a FULL day of “diving” you only get 25 mins MAX in a 7 hour day. The rest of the 6 & a half hours are just you on a crowded boat waiting for everyone to dive. The diving instructors aren’t great even though they said they’re professional. If you’re nervous definitely don’t do this. They only care about the photos & videos in the beginning of the 10 minute dive & don’t really help when you’re panicking. I knew several people on the boat that didn’t enjoy it, & panicked underwater & wetent helped at all but instead told off. I would also say it is not worth the price one bit. We paid 60 pounds each which for 25 minutes max diving is a scam. All the five star reviews about the dive are not accurate as the dive is such a waste of time. I went with my partner & his breathing apparator started to leak, & he tried to go up & got told off even when he listened to instructions & it wasn’t helping. It’s cramped, hot & you only get rice & salad if you’re vegetarian & a chicken piece if not. Some people were told they would be back by 1pm which is a complete lie as you don’t even have lunch till 1:30. We got back to the pier at 6pm after 6 hours of just waiting around. Would not recommend one bit! Would love a refund but obviously won’t get one.

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant experience with Octopus Diving

Really good day out with octopus diving, the experience was brilliant and the team were very polite and friendly. Being so close to the fish and feeding them was an unforgettable experience and would definitely do it again. A really good first time experience of diving. The food was nice too.

15 April 2023
Unprompted review
Rated 5 out of 5 stars

VIP experience

We had to days , total 4 dives with octopus team! Everything was super planned and we had a very good experience start from the 1. info meeting until our good byes to the team:)
Our divemaster Luci , capten Frank and co dive help Pepe, where all very friendly, professionel and helpful! We have never experience that kind of VIP treatment that we Got with octopus team! Everything was made ready for our dives on the boat and We where told that we just need to enjoy our dives and thats it:)
Octopus diving had a Nice boat wich was easy come op to, and easy to drop from!
We dived in 4 different locations, a shipwreck, a coral site with turtels , stingrays and plenty of different fish and on the last dive we even saw a octopus :)
We really had a great time with octopus diving, they made our stay on Saint Maarten very special:) Anne and Martin from Denmark

16 March 2017
Unprompted review
Octopus Diving logo

Reply from Octopus Diving

Thanks so much for your amazing review! We certainly do everything we can at www.octopusdiving.com to make sure we offer only the best customer service.
Thanks so much!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look