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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

1 review in the last 12 months

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Rated 1 out of 5 stars

Swing and a HARD miss!

Ok, so I saw the ads for the new Heir smart watch, which allows you to attach to the back of your current watch so you don't have to wear two watches. Great concept, but follow through is extremely lacking. First off I had to wait way past the date they said they were going to ship. Not too crazy for a new product, but it wasn't worth the wait. First off it sticks to the back of your watch with like superglue, and it makes the watch noticeably thicker. After attaching it becomes difficult to recharge as the charger doesn't attach very well to a tracker on the watch. followed the instructions, downloaded the app, and synched the tracker, and it initially worked, but not for long. the tracker would break the sync repeatedly and ask to be restarted. the tracker wouldn't track steps, I walked seven miles, it tracked 1.31. The battery that they say lasts 42 hours, lasted 6 at the longest for me, this last morning it only lasted two hours 31 minutes before it stopped. Its shake/tap controls for our phone are way too sensitive and turned my music on my phone on a regular basis. phone also wouldn't take the updates that were supposedly required. The tracker also, no matter what the website says, tracks pretty much only steps, and definitely not well, all other functions are moot. On asking for a return they made me pay for return shipping. Tracker was rolled out way too fast without proper testing. It doesn't work. IF you buy one, and I highly recommend you don't, save your box, you WILL be retuning it.

5 August 2026
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