OCM Business Systems logo
Visit website

OCM Business Systems Reviews 279

•
TrustScore 5 out of 5

4.8

Computer Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition of the products, often noting that items described as "B grade" appear brand new. The pricing is frequently highlighted as very reasonable and competitive, offering great value. Many consumers also commend the fast and efficient delivery service, with products arriving quickly and well-packaged. The overall service experience is described as straightforward and helpful. However, some customers also noted occasional issues with delivery, such as late arrivals or damaged packaging, though the products themselves were usually unharmed. A few people mentioned receiving units with minor cosmetic imperfections like slight dents or scratches, or experiencing issues like loose keys or screen brightness problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and condition. Customers are very happy with the... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the condition of... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Price

People report positive experiences with price. Customers consistently praise the competitive and reasonable... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the straightforward,... See more

Based on these reviews

Rated 5 out of 5 stars

A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap.... See more

Rated 5 out of 5 stars

These guys saved my bacon when my laptop charger died. Knowing they offer a reliable service (bought a laptop from them last year) I called them up late on a Friday afternoon in a panic and they orga... See more

Rated 5 out of 5 stars

Purchased Surface Pro 7 - came very quickly, tracked delivery with DPD and had to be signed for , none of this leaving it on the door step carry on. Came with a Microsoft Type Cover which was not ment... See more

Rated 5 out of 5 stars

Great experience! Laptop was dispatched quickly, priced very reasonably, and arrived in excellent ‘B’ grade condition just as described. Even came with a charger included. Very happy with the purchase... See more

Company details

  1. Computer Store

Written by the company

The quality choice for buying refurbished laptops and computers for over 35 years.

Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

So far so good

So far so good!
The laptop looks new. It did not include MS office installed though… something to consider when you are buying your product, you will need to buy your MS office account. Delivered in 3 working days.

4 November 2024
Rated 5 out of 5 stars

Fixed problems quickly

Shipped laptop with no SSD when it advertised 256gb then did not respond to two different communications.
Though the eBay store
ETA: This has since been sorted and a partial refund given. They were gracious and reasonable about it.

31 October 2024
Unprompted review
OCM Business Systems logo

Reply from OCM Business Systems

Please can you provide more information? We have no details of anyone with your name placing an order.

Rated 5 out of 5 stars

Great Service and Laptop

Very satisfied with OCM. I had a slight hiccup with the initial delivery of my laptop, but the OCM team resolved the issue within a 48hr window. When I received the laptop its condition was great and easy to just get going. Its clean and looks like new. The keyboard keys are in great condition and the screen and colours are in perfect working order. Very happy

26 September 2024
Rated 5 out of 5 stars

First Class supplier

Cant fault the quality and delivery from OCM, although a grade B item, it looks and feels grade A. Have always purchased my laptops from OCM this is the 4th and I look no where else.

23 July 2024
Rated 5 out of 5 stars

Really pleased with order process

Really pleased with order process, laptop was ordered, delivered with 2 days.
Well chuffed with my new Dell laptop, although refurbished it was like opening a brand new one. So happy and would recommend

17 June 2024
Rated 5 out of 5 stars

My go to laptops

I have bought refurbished laptops here for myself and family as gifts and all of them have worked just fine for a great price

10 June 2024
Rated 5 out of 5 stars

Great company

Great company, we brought a cat b and was amazed at the condition of the laptop. Would have thought it was brand new. Very secure and fast delivery. Would use this company again

31 May 2024
Rated 5 out of 5 stars

Needed to replace my damaged iPhone at…

Needed to replace my damaged iPhone at very short notice and was recommended to try OCM in Pershore.Despite being the end of the working day they remained open and fixed me up with a bargain secondhand phone to tide me over untill I can get mine sorted.Excellent service.Thank you OCM.

4 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look