OCM Business Systems Reviews 279

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and condition, often exceeding expectations even for graded items. Many highlight the competitive pricing and the exceptional speed and reliability of the delivery service. The overall service experience, from website navigation to communication, is frequently described as efficient and positive. However, some customers reported issues such as late deliveries or damaged packaging, though the products themselves usually arrived intact. A few people also noted minor cosmetic imperfections like dents or scratches, or received older units than expected, suggesting that some product descriptions could be more detailed.

What people talk about most

Product

Clients share positive opinions on product quality and condition. Many reviewers are delighted with the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently report that products, such as laptops... See more

Delivery service

Consumers generally find the delivery service to be positive, often highlighting fast and next-day delivery,... See more

Price

Users describe positive interactions with price. Customers consistently praise the competitive and reasonable... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the speedy, efficient,... See more

Based on these reviews

Rated 5 out of 5 stars

A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap.... See more

Rated 5 out of 5 stars

These guys saved my bacon when my laptop charger died. Knowing they offer a reliable service (bought a laptop from them last year) I called them up late on a Friday afternoon in a panic and they orga... See more

Rated 5 out of 5 stars

Purchased Surface Pro 7 - came very quickly, tracked delivery with DPD and had to be signed for , none of this leaving it on the door step carry on. Came with a Microsoft Type Cover which was not ment... See more

Rated 5 out of 5 stars

Great experience! Laptop was dispatched quickly, priced very reasonably, and arrived in excellent ‘B’ grade condition just as described. Even came with a charger included. Very happy with the purchase... See more


Company details

  1. Computer Store

Written by the company

The quality choice for buying refurbished laptops and computers for over 35 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent quality product

This is my second purchase with OCM and you didn't let me down. I was a bit nervous because the one I bought this time was Grade B but the product has no visible scratches or wear and tear from previous use. The laptop is clean as new. Extremely happy with the purchase and in the future, OCM is preferred choice for Laptops.

26 June 2025
Rated 5 out of 5 stars

Best source at best price

I think this is the fourth laptop I’ve bought from OCM!!

I wanted a Lenovo Thinkpad. I was very specific at the time that I wanted Lenovo as they’re built so well. I had been working in a corporate and became aware that these places upgrade frequently and outsource the disposal of decent machines.

The first one was in such great condition that I’ve always come to OCM for laptops.
I’ve had two for me, one for my daughter made my brother get one, and got my parents one when their desktop was slow.

Condition has always been better than advertised. Sometimes it feels risky to buy something that’s grade B, but I’ve never had any sense they are less than a perfect example of a well cared for device.

There’s definitely a comfort to buying from a business, compared to peer to peer sales avenues.

This time the hardest desicision was choosing between a Macbook Pro, a Surface Pro and the Levono Yoga, as they had broadly similar specs and all looked excellent in their own way. (went Yoga for the tablet & laptop combo).
Delivery is always Superbly packaged and usually next day.
I'm so pleased at OCM's stellar service that I've taken the time to write out this review.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

These guys saved my bacon when my…

These guys saved my bacon when my laptop charger died. Knowing they offer a reliable service (bought a laptop from them last year) I called them up late on a Friday afternoon in a panic and they organised a new which was delivered early the following week - free of charge. You don't get that kind of excellent service very often!

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Good value for money…

The laptops I purchased were carefully packaged and delivered in good condition. It’s good value for money based on performance. Would definitely recommend. Thank you!

Jerome, London

19 May 2025
Rated 5 out of 5 stars

Good price for the spec

Good price for the spec. Laptop delivered had an 1185g7 cpu when the one ordered was an 1165g7 so very happy with that. Condition very good for a 4yr old refurbished machine. Battery life ok for the age. All im all very happy customer. Have purchased from OCM before, will certainly do so again.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Super easy!

Super easy to place an order. I was very impressed with the speed of delivery and how my item was packaged.

10 March 2025
Rated 5 out of 5 stars

Excellent customer service

I've bought several refurbished laptops from OCM over a number of years and all have been great. They have been accurately described and lasted many years. It is great that these laptops can be given a 2nd life.
OCM were my 1st choice when I needed another laptop recently and Jack was very helpful in narrowing down their wide selection of laptops. Once selected, our laptop was ready to collect the next day. The customer service is excellent and I'm very pleased with my latest purchase.

13 January 2025

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