Ocean Estate Agents Reviews 

5,618
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 745 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how incredibly helpful and professional the staff are, making property buying and selling feel completely straightforward, smooth and stress-free. People really appreciate the prompt communication, friendly service, and the reassuring regular updates provided by the expert team throughout the entire journey. Some people were dissatisfied with communication issues, noting that email responses or phone interactions could sometimes feel quite unhelpful, abrupt, or disappointing. A few reviewers also mentioned experiencing unexpected delays and having to continually phone the office to get basic progress updates during their move.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly professional throughout the entire process.... See more

Service

Clients share positive opinions on service, highlighting the professional, helpful, and friendly approach of... See more

Customer service

Customers consistently note positive experiences with customer service, praising the prompt and helpful... See more

Response time

Reviewers highlight positive aspects of response time, noting that communication is prompt and thorough.... See more

User experience

Customers had positive experiences with user_experience, highlighting seamless communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ashleigh made the whole process so easy, we’ve been kept in the loop the whole process & couldn’t recommend Ashleigh enough. She explained everything & we never felt stressed in such stressful time. A... See more

Rated 5 out of 5 stars

I would like to say a massive thank you to Jemima in the Letting team. Every step of the way she has been brilliant, always keeping us updated and providing an exceptional service. We’ve not always ha... See more

Rated 5 out of 5 stars

Really good experience overall. Jemima was great throughout and kept us updated at every stage. Communication was excellent and the whole process felt very straightforward. Easily one of the best lett... See more

Rated 5 out of 5 stars

This is the third time that I have used Ocean property lawyers. Any questions which I had were answered and if they couldn’t answer them immediately, they rang back the next day to give me an answe... See more


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Condominium Rental Agency
  4. Conveyancer
  5. Mortgage Broker
  6. Property Management Company

Written by the company

Ocean Estate Agents have been selling Bristol and North Somerset homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984. Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare. Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible. Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol. It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,618)

735 reviews in the last 12 months

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Rated 5 out of 5 stars

Great knowledge of local housing…

Great knowledge of local housing market. Advised of fair price and found a buyer who paid over the asking price. Kept me updated through the whole process. From first day of advertising property to completion was less than 3 months.

22 May 2026
Rated 5 out of 5 stars

Great service

Whole process was smooth from the beginning to the end. There was someone to assist if I needed help. Charlie was very helpful during the viewing and Liz was brilliant throughout the whole process.

22 May 2026
Rated 5 out of 5 stars

Brilliant experience

Ocean estate agents and Solicitors were brilliant from start to finish throughout our sale and purchase. Adam was excellent in managing the sale of the property the whole way through and always kept everything moving smoothly.

The Whole Solicitors team were also fantastic, despite the case becoming quite complex at times. A huge thank you to Laura, Alicia, Mikka, and Julie for all of your hard work, communication, and support throughout the process.

We really appreciated everything you all did and would highly recommend both teams.

5 May 2026
Rated 5 out of 5 stars

Mark and the whole team were extremely…

Mark and the whole team were extremely helpful and very professional in handling the sale of my late brothers difficult property. When the buyer was going to pull out of the sale Mark worked with me and the buyer and went the extra mile to get to a successful completion. I cannot thank him enough for his professionalism and dedication.

14 May 2026
Rated 5 out of 5 stars

Exceptional service

Jasmin has provided exceptional service with our recent rental application. All the way through the process she has been extremely responsive and helpful. We are confident that the service from Ocean Estate Agents southville will be just as excellent moving forward.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Mark and his team

Mark and his team were very helpful and nothing was too much trouble. They all worked extremely hard to make our sale happen.

14 May 2026
Rated 5 out of 5 stars

Oceans Eleven!

Went with Ocean as their reviews were good and they were local to me. Start to finish from offer to collecting keys was eleven weeks. They were brilliant!! Everything explained as we went and very straightforward to be honest. When I did have a question they answered it very quickly and took my calls when I needed to chat - speaking to mates who have moved recently that is their single biggest gripe; can't get hold of anyone when you need them. Shout out to Karen L and Sarah from Westbury-on-Trym - LEGENDS!!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service all round.

Excellent service all round.
Sold my house literally on day 2.
Adam , Debbie and Anais are all dedicated ,polite and friendly people to deal with and as a result i would highly recommend Ocean to anybody thinking of selling
Norman Munns

15 May 2026
Rated 4 out of 5 stars

Lulu was wonderful

Lulu was wonderful. She took over my case part way through and helped get me into my new home. She made sure to keep me informed of any news asap and was always kind and courteous.

5 May 2026
Rated 5 out of 5 stars

Selling your home can be extremely…

Selling your home can be extremely emotional and stressful. The Ocean Bradley Stoke team are professional and compassionate. They offer a personal and supportive approach throughout the whole process. We encountered a number of obstacles which were managed incredibly well by the team. If you are considering an estate agent you will not be disappointed. Thank you Ocean

11 May 2026
Rated 5 out of 5 stars

Very efficient and reliable

Very efficient and reliable.

Great communication.

There were some difficulties with our sale and purchase that they handled professionally and it was an all round great experience.

23 April 2026

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