Ocean Florida Reviews 

Sinem was absolutely spectacular kind patient and very professional as I had to change dates for my holiday and Sinem was Amazing! On all counts very calm and understanding on all the aspects of my change of holiday dates put me at my ease thank you

Ocean Florida, we’re very easy to deal with. Quick, professional and gave lots of options to choose from. Will definitely use again.

Ocean Florida were a great help when booking my holiday i would recommend them and i will definitely be booking with them again

Wanted to add another person to a group booking. Karen and Kate provided numerous quotes and breakdowns to assist in deciding exactly how to proceed. All done promptly and professionally. Thank you

I had a positive experience exploring Ocean Florida while researching holiday options. Their website was easy to navigate, with plenty of package options and useful information that made comparing trips simple.

What stood out most was the professional and responsive customer service. My questions were answered clearly, and the team came across as knowledgeable and helpful without being pushy.

I also appreciated seeing that they are ABTA and ATOL protected, which adds confidence when booking a major holiday.

Overall, a smooth experience and a company I would consider when planning a Florida trip.

Can throughly recommend Ocean Florida Holidays 100%
From first enquiring then booking nothing was an issue Jane was amazing . Advice on hotels, entry paperwork , tickets for parks etc was great, we were updated on everything , the booking portal is straight forward . Due to a knee injury ,this week Lindsey has been brilliant arranging airport assistance, and scooter to be delivered to our hotel with such efficiency 🤩

I felt compelled to write this review to highlight the exceptional service I have received from Ocean Florida. Over the past few weeks, I have been in contact with Lindsey Brumby and Katieann Tracey, both of whom have gone well above and beyond their roles to support me with our family holiday.
They have provided outstanding advice, reassurance, and practical support while helping me navigate several personal issues that arose during the booking process. Their response times have been first class, and every query, request, or need for additional information was dealt with promptly, professionally, and with genuine care.
I truly cannot thank Lindsey and Katieann enough for everything they have done — they have been absolutely amazing throughout. The wider Ocean Florida team are equally fantastic, and the level of customer service provided has been exceptional.
I wouldn’t use any other travel company and would highly recommend Ocean Florida to anyone planning a holiday.
Many thanks for everything.
Jeanette Stimpson

Excellent customer service from Ocean Florida. I originally booked in Jan and was contacted when the free dining came out to be told that it can be added to my holiday for virtually no extra. I opted to go with a completely different option to include the moderate dining plan. No ammendment fees just the cost of the difference. They also honoured the freebies I was given originally, that was a nice touch.
Charlotte from Ocean was more than happy to find loads of new quotes for me. Got back to me super quick and sorted it all out. Now I really have got the holiday for our dreamscti look forward too at a really great price.

First time booker with Ocean Florida and couldn't be happier with the service. Truly knowledgeable and great suggestions in booking what is quite an overwhelming holiday to plan. Great advice, patient with my many queries and changes and I couldn't beat them on price.

We can’t recommend Ocean Florida highly enough. We’ve yet to go on our trip, but the experience so far has been the best we’ve had with a travel operator. Tex had such great knowledge of Orlando and knew the perfect hotels to stay at for our party. Every time we’ve had a query, it has been answered extremely quickly. Lili, Tessa, Charlotte…all fab when we’ve had a question or needed something. Also, we couldn’t match the deal they offered through any other means. We wouldn’t book through anywhere else now for the destinations they cover.

Really clear information. Great value holidays. Would always use for DisneyWorld holidays

Lawrence was very informative helpful and knowledgeable.

I asked for, and received, quotes for various options. Nothing was too much trouble and communication was excellent.

Really great experience with Ocean Florida. They were so helpful sorting out our holiday and dealt with any issues we had quickly and without any hassle.
Nothing was too much trouble and they made the whole process really easy and stress-free, which we really appreciated. Super friendly and easy to deal with from start to finish.
Would definitely book with them again!

couldn’t recommend this company enough first time booking a double destination holiday amd tom west our advisor sorted everything for us down to the last detail everything we asked for he accommodated
💯 this is the company to use

First class customer service! I have been on many long haul holidays but never experienced this type of assistance. From time of booking right through to departure the team at Ocean have responded to all my queries (and there were a few!) within 2 hours and always made sure I was happy with the response. So efficient and made me feel our family holiday would go without a hitch. As it's my daughter's wedding trip, combined with a great family holiday in Orlando, it was so important to ensure everything goes smoothly and I feel confident it will. Thanks so much to Kate and Jo, who looked after us so well. And well done Ocean - would highly recommend you to friends and family!

A massive thank you to Karen at ocean Florida who’s been an absolute star in helping me with my booking, she has gone above and beyond to make the experience easy and enjoyable.

Fast response to my question, which in turn was delt with quickly

Kate Wilkinson has been wonderful during our booking of our trip to Disney! She’s answered all our questions and been lovely to chat with! Couldn’t recommend enough

This our second booking with ocean to Florida, they organised everything for us, kept us informed with everything necessary
And Lindsey the accessible lady as organised everything I need to have a great holiday again.