O'Briens Wine Reviews 

2,139
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have been buying wine from O'Briens shops for years, but, marooned at home by the current lockdown, I recently tried the firm's on-line service. I can have no complaints:the web-site was very easy t... See more

Rated 5 out of 5 stars

Delighted with O'Brien's communication, service and products. Spent days trying to purchase and deliver champagne to a friend in ROI from UK but to no avail. Then I came across O'Brien's online. There... See more

Rated 5 out of 5 stars

I had trouble ordering the quantities I needed for my wedding via the website, and so got in touch with O'Briens to see if they could help out. James A was a big help, sourcing the Malbec we wanted, a... See more

Company replied

Rated 5 out of 5 stars

Such a breath of fresh air to pop into the Templeogue branch and come out with 3 beautifully gift wrapped bottles of Prosecco… fab service… lovely staff… why would I ever buy booze in a supermarket e... See more

Company details

  1. Wine Store

Information provided by various external sources

O’Briens Wine Off-Licence Group is Ireland's largest family owned drinks retailer. We import directly and exclusively from over 100 wineries worldwide. We have a strong relationship with each of our suppliers which enables us to offer our customers a range of excellent quality wines at the very best value. We also work with local suppliers to deliver a complete range of over 1,000 wines, more than 500 world and craft beers and a constantly growing spirits range from Ireland and around the world. In visiting any of our 33 stores, you will enjoy a unique shopping experience thanks to our modern, contemporary layout, daily in-store tastings, monthly promotions and excellent service from our knowledgeable and friendly staff. Our staff are passionate about wines, beers and spirits and most of them have completed WSET (Wine & Spirit Education Trust) exams. Our online offering is also brought to you by the same innovative team of staff, who provide excellent descriptions of the wines and winemakers, useful serving suggestions & handpicked mixed cases of their personally recommended favorites.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.3

All reviews

(2,139)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent site and service.

Ordering was very easy when I eventually got to sign in. The site is very clear and easy to navigate. My order was delivered within 3 days which is excellent.
My emails were dealt with very promptly as I had a problem signing in initially.

30 April 2020
Unprompted review
Rated 5 out of 5 stars

I am a happy customer

I am a happy customer. I already ordered twice from O'Briens Wine, and I am extremely satisfied with their customer service, quick delivery and great quality wine.

30 April 2020
Unprompted review
Rated 5 out of 5 stars

Great service and extremely quick…

Great service and extremely quick delivery, I ordered on Monday evening and my wine was delivered on Wednesday morning! I got to take the time to choose a selection of wines that I know I like but also get the chance to try new wines given what grapes you usually like. My partner also got a mixed case delivered to his parents for a birthday present and they loved it.

28 April 2020
Unprompted review
Rated 5 out of 5 stars

Gift for ex colleague

I shopped around and o'briens was by far the cheapest with social distancing I needed it delivered.
I sent an email back on the confirmation asking that as it was gift would the price be hidden on paper work and Kate got back to me in 20 mins!
Thank you!

28 April 2020
Unprompted review
Rated 5 out of 5 stars

Dangerously easy to use!

I have been buying wine from O'Briens shops for years, but, marooned at home by the current lockdown, I recently tried the firm's on-line service. I can have no complaints:the web-site was very easy to use, the delivery was prompt and followed an accurate message about when it would take place. I'll certainly use t again whrn sale-time comes round again.

27 April 2020
Unprompted review
Rated 3 out of 5 stars

Good selection of wine at attractive…Delivery is a Mess

Good selection of wine at attractive prices. Ordering on line for the first time it was unclear to me where to enter my Loyalty card number............a bit frustrating. But delivery is very slow. My order was a week ago today and DPD can still give no delivery date. Wines direct are still doing deliveries in 48 hours. So unless delivery is sorted out, I wont buy on line again from OBriens.

24 April 2020
Unprompted review
Rated 5 out of 5 stars

Great service!

Ordered a gift set of wine for a friend on her birthday. It was a last minute purchase but she recieved it the same day that I ordered it. What a service!!

17 April 2020
Unprompted review

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