I love the ability to customize the colours. The delivery timeline on this very quick. Unfortunately, the colour of the frame I ordered looked a bit different on the website's customizer rendering. I... See more
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Oakley is a sport and lifestyle brand, built on a legacy of innovative, market-leading optical technology. It manufactures and distributes high-performance sunglasses, prescription eyewear, goggles, apparel, footwear, and accessories.
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United Kingdom
- www.oakley.com
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Fast ship quality product
May use AI-assist with repliesRead more
Customer Service Does Not Exist
You have absolutely no customer service. When trying to resolve an issue with the delivery date on my online order I tried to call customer service. There is no way to talk to a live person. If there is, it is not apparent on the system during the NUMEROUS prompts you must go through. I was able to chat with two live agents, but they could not resolve the issue which seemed to have any easy solution. At least the first agent was apologetic. The second couldn't care less. It is obvious that the system manages Oakley, Oakley does not manage the system. Very impersonal an ineffective. I am unable to review the product because it has not arrived even though I paid for express shipping.

Reply from Oakley
I had the clear frame Gibstons
I had the clear frame Gibstons. Best fit, best comfort, best headband, most compliments, lightweight.
Dropped on a rock chipping exactly in direct line of vision. Happy you had them available online and a great sale price. These are even cooler and even more lightweight. I have Bans, vaurnets, and more but these are the ones for traveling, cruising, all day wear.
Order, delivery was easy.
Thanx
Took three orders and approx 3 weeks…
Took three orders and approx 3 weeks for product that was in stock in store by house but customer service could not figure out how to do a store pickup.

Reply from Oakley
awesome glasses
the only thing I would like them to include insurance with accidents that damage the phone
Great service and product
It was easy to place my order and…
It was easy to place my order and delivery was fast!
My only complaint was that when my package was dropped off it smelled as if it was in a vehicle with someone smoking weed.
Easy and fast!
Easy to use website, fast service. It was easy to have my prescription verified and the glasses arrived surprisingly fast! The glasses are perfect!
Oakley Custom Line Minor Ski Goggles
Very fast shipping! Love the colors and fit of this custom Oakley ski goggles! I always trust Oakley for making these ski goggles as well as sunglasses. I wouldn’t purchase anything else!

Reply from Oakley
Ordered Gibston XL
Ordered Gibston XL. Box and shipping label said Gibston XL. a set of Falk 2.0 were in the Oakley case...

Reply from Oakley
Great customer service and product
Customer support returned my email in a timely fashion with answers to my product questions.
I love the virtual "try on" feature which helped me figure out if the sunglasses would look good on me which they did!
Oakley stands by product
Actually ordered an incorrect set of replacement lenses. Oakley staff help me find the proper set, order new ones and sent me return information.
3rd time I do prescription from Oakley…
3rd time I do prescription from Oakley a total hit. So happy and satisfied
HORRIBLE PRODUCT!
HORRIBLE PRODUCT!! I just found anold pair of Oakley's. The ones they sell now feel like 3rd world knock offs!! Old ones are almost twice as heavy. They are sturdy, high quality! I cut my ear from the plastic ridge still left from their cheap production! Worst of alll, MORE EXPENSIVE

Reply from Oakley
I got the exact glasses I ordered.
I got the exact glasses I ordered.
Very fast shipping.
Thank You!!!
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