NWS Motor Services Reviews 

The new engine works even better then a stock new engine. So pleased and was shipped fast. I must recommend these guys. If you need a new engine, they are the one to buy from

Before I found NWS, I spent several days trying to source a replacement egr pipe for my disco. It was on back order for 6 weeks by Jaguar Landrover. When I joined the Land Rover owners club, I saw this company on their website, and emailed them to see if they had an egr pipe. I received an immediate response from them and they had the part. I ordered it and received it the following day. This was an excellent service in particular from Josh Shipley at NWS.

Took my Jaguar XJR 308 to NWS Motor Services and was greeted by Ashley and Sam with a really friendly and professional service.
My car suffered from a slight gearbox leak and a slight coolant leak. They diagnosed and repaired the problems very quickly, and whilst the car was with them, they took extremely good care of my pride and joy Jaguar.
I also like the way they provide you with an update on the repair progress and place your payment receipts into a wonderful glossy folder, the attention to detail is wonderful.
I highly recommend this company to those who own Jaguars, Land Rovers and Range Rovers. These guys know what they are’s doing.

I brought my old Defender engine from Switzerland to NWS and collected a rebuild one which was already prepared for me. At home in Switzerland I discovered that the new engine was the right type but the number printed on the block was from the previous model. This would cause a major problems with servicing this engine and unsolvable discussions with the Swiss MOT because of the stickt "emissions" in Switzerland. I called NWS and they picked up this engine in Switzerland and delivered my old engine perfectly rebuild back to Switzerland.. as a customer service, free of charge. Now the new engine is in my Defender and running like freshly whipped cream. First class customer service and perfect job on my engine. Many thanks. Ian from Bern in Switzerland

A good team at NWS who provide a good service at a competitive price. It’s a pleasure to deal with a company who answer the telephone efficiently and you can speak to someone directly who will sort out any problems with your vehicle. Recently they carried out a repair on my Range Rover Sport and came up with a cost effective repair rather than just take the easy option and fit new. I also use NWS for servicing work as they carry this out in accordance with the manufacturers service schedule at a much lower cost than the dealerships. Thank you Josh, Sam and Ashley.

Really great customer service! I can genuinely recommend these guys. They went out of their way to help me and got me out of a jam when I wasn't previously a customer. You're in great hands with these guys.

I took my car to NWS and was met with a very knowledgeable team who had my car diagnosed and fixed within 24hrs during that time i was given a clean courtesy car for me to use, I can’t thank Josh and his team enough for the professional service they provided

Nothing was to much trouble for the team at NWS, extremely courteous, great communicators explaining the problem & trying to solve the issue & certainly the all important factor COST, not just taking the easy option.

After a lot of research looking for Freelander 2 specialists in order to resolve a "sticky clutch pedal" that has bothered me for a while, I left my car with them for a replacement clutch.
From the outset this company was utterly professional, with written quotes, efficient turnaround and most importantly, their willingness to discuss the work in detail with a retired engineer who actually knows what the parts do! That was a luxury for me. The car was returned exactly on schedule, and was spotless as well, including the engine bay.

Time will tell if the problem has been fully resolved, but I cannot fault this company's professionalism and efficiency. Particular thanks to Ashley, who dealt with my enquiry throughout..

I would not hesitate to use them again.

Josh and Sam did a great job shipping my engine to the states. I purchased the engine through wire transfer and got the motor a few days later so far the motor is running well and better than when my original one was brand new.

Shipping it to the states was not a big deal to them at all.

Thanks guys much appreciated

M.

Nathan, Ashley, Sam and their team have been above and beyond professional. After having my car engine replaced there were a few issues that became apparent approximately 11 months later. They were extremely accommodating and sorted the problems without any apprehension or blame even though it meant 2 return visits. They also provided a courtesy car. I can openly say that the Range Rover dealerships I’ve dealt with in the past fall way below a basic standard of acceptable service. NWS is highly recommended!

Ashley and Sam offer an excellent and very knowlegdeable service from start to finish, delivery and collection of the service exchange engines was as promised and surcharge was refunded quickley and without quibbles. We will only be using NWS for all our Jaguar and Land Rover Engines going forward.

After my Range Rover Sport was serviced by a local Stratstone Dealership in Newcastle, 3 days later the bottom end on the engine went... They denied all responsibility and wanted circa £18K to install a new engine... after experiencing the worst customer service i have ever endured i decided there was no way on this planet would i give them another penny of my money.

I googled refurbished engines and second hand engines, i came across a few horror stories of people sending their cars away and never seeing them again... it would seem there are a lot of scams going on with this kind of thing (mainly in London) anyway these stories totally put me off sending my car away so i found a local trusted 4x4 specialist in the North East... and luckily found NWS to supply the engine. although NWS wasn't the cheapest, i got the best feel for them... after all spending a large amount of cash on something like this you want to make sure it doesnt happen again, and after speaking with Sam he certainly reassured me.

The new engine has now been installed for almost 2 months and so far so good. Sam has checked in every now an again to make sure all is ok which is a nice touch!

I'd highly recommend NWS for the Supply of an engine.

I will check back in, in a few months to see how things go.

From first the first call the staff were very helpful and courteous which put me at ease. The time taken to repair the vehicle ( Range Rover Sport Supercharger) was better than anticipated and the cost quite reasonable. Now she runs like a dream! Thanks lads for your assistance during a stressful time. Special mention to Ashley who constantly gave me updates during the process.

I had a complaint about a badly managed repair and wrote a review accordingly. On receipt of the complaint Ashley at NWS contacted me, accepted the problems I raised, apologised for the experience and agreed to restore the car completely, which they have now done - at no cost to me. A first class response and more than I had hoped for. The car is running beautifully and looks the part again too.

a massive thank you to all the team at NWS Motor Services they were brilliant, my engine had ceased around a month before xmas and i had searched on google for somewhere to get it fixed, i made a call to these guys and within 10 minuets we had discussed the price and come to and agreement and the car was collected the next day, i then received the car back within two week of them having it, all completed with a years warranty. thanks guys great job

The best in the Business by far!
I was struggling to find a company who could help me with my Range Rover.. And thankfully I found NWS,Nathan and Ashley are the most helpful people I have come across.My Sport had a reconditioned engine fitted by NWS a month ago and the car has never drove so well! My car is my pride and joy and do not trust many people to work on it but I can assure you these lot are 100% trust worthy.

The two young lads in the sales office are very helpful also,seems like Nathan and Ashley are not just knowledgeable in Land Rover engines but are great managers too! Thank you again to the team there.. my car was picked up had the work carried out and dropped off in a pristine condition in the time scale they said.

One very happy customer!! Thank you again Nathan, Ashley and your team!

After being let down by 2 previous garages I had NWS recommended to me to sort out/fix my automatic (Freelander) gearbox.
The service from start to finish was outstanding. Great customer care, updated on everything that needed to be done to fix the problems and I couldn’t recommend this company more.
Thank you NWS you’ve made my Christmas!

Great service from this company & highly recommended . Had a really sick Range Rover riddled with electric problems and mechanical problems within two weeks a new engine fitted !! good as new thanks to all at NWS ... ps thanks for the lovely courtesy car didn’t want to return it👍😊

I have received an excellent service from NWS Motor Services, they have recently reconditioned the engine on my 2.7 Range Rover Sport. I am very pleased with the results, the car engine sounds as good as new and runs perfectly, I am at present mindfully running the engine in as instructed. Ashley and Nathan are a credit to NWS Motor Services, I had nothing other than a friendly professional service at all times. Yes it took a long time for the repairs to be carried out, however this I was informed of right from my initial inquiry, covid also playing a part and the nature of the extensive repairs being factors. Would not hesitate to use again or recommend. Thank you for your help.