NurseryValue.com Reviews 520

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This is probably the worst customer service I've ever experienced. I bought a reconditioned pushchair/pram from their website and within days of use the seat unit fell sharply backwards, shaking... See more

Rated 5 out of 5 stars

Having been reassured by NurseryValue.com's official affiliation with Petite Star, we ordered a Grade B Reworked buggy and expected to receive an average-to-good 2nd hand buggy. Indeed, as the price... See more

Rated 5 out of 5 stars

After selecting the Petite Star Charisma Twin Buggy, I discovered the only 2 left in the world(!) were with Nursery Value. I emailed to check stock and received a very polite reply confirming there... See more

Rated 5 out of 5 stars

With the arrival of our second child and his amazing growth rate - we had cause to dig out our trusty Petite Star Zia. Unfortunately we discovered we were missing the all important waist ha... See more

Company details

  1. Baby Store

Information provided by various external sources

Home of Petite Star. Specialising in low cost, high quality Travel systems, High Chairs and Zia's.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

520 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

B Grade product good as new

Recently bought a Petite Star Kurvi Abstract pushchair. Although it was marked as refurbished (Grade B), it looked practically as brand new, with no visible signs of wearing whatsoever - even with a raincover inside the pack, although the website claimed that refurbished prams come without it! Very pleased by the delivery timing too - recommended retailer!

10 February 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic value, very happy with my pushchair

The travel system is exactly as described and in perfect condition. With my first child I spend £400 on a travel system and stopped using it after 6 months because it was so bulky, moving on to a simple stroller. I sold it then and so I needed to replace it now I am expecting again.

I decided to take a risk and purchase the reworked petite star Aruba and I'm so pleased. It's a bargain, the colour is a vibrant red and it comes with all the accessories including a cosy toes foot muff. The car seat looks good and fairly flat for baby to sleep In on journeys. I'm really happy for £125

Thank you.

7 February 2014
Unprompted review
Rated 5 out of 5 stars

only gutted I didnt order sooner

I didnt get a buggy in the end as the colour I wanted was out of stock but the customer care and refund (ordered a buggy then realised bit was pink not red ) was excellent.

Am keeping an eye on their website in case the other colours zias come back in stock.

4 February 2014
Unprompted review
Rated 5 out of 5 stars

speedy delivery and item just as described

Recommended this site by a friend and I was really pleased to get a B rated buggy as I couldn't afford a new one. Once it came it seems brand new to me, couldn't fault it at all. Delivery was as promised and packaged well. Would recommend.

2 February 2014
Unprompted review
Rated 5 out of 5 stars

Awesome Fast Service

The two people I spoke to at NurseryValue.com where incredibly helpful and they were super quick to send me the necessary product as my pram wheel was busted. I received the new wheel within 24 hrs of purchase.

29 January 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic, very happy with pushchair!

I bought reworked B petite star Zia x. It is fantastic, looks brand new and wheels still came wrapped in plastic! No faults and cosy toes all as new too. Great price of £59.99 when the pushchair and cosy toes from other shops would have come to £150 so am very pleased with it and have recommended nurseryvalue to my friends. Also quick delivery, ordered fri pm and arrived tues am :-))

24 January 2014
Unprompted review
Rated 5 out of 5 stars

excellent product and service again ***

Love the pushchair. Its great to have an umbrella fold pushchair that can face towards you and really easy to operator and switch from reverse to forward facing.

If I had any criticisms it would be that the handles point inwards slightly and don't swivel (turn) ouwardst so if baby facing you you cannot lean between handles to reach them to give dummy / toy back. You have to go around to the side of the pushchair.

greta puschahir

22 January 2014
Unprompted review
Rated 2 out of 5 stars

Broken pram!

Purchased a pram and when it arrived it was broken,leaving me with no pram to use until it was fixed. Wouldn't buy from nurseryvalue again.

20 January 2014
Unprompted review
NurseryValue.com logo

Reply from NurseryValue.com

Hi,

I'm very sorry to hear this. All of our products are inspected prior to despatch so I can only imagine that this happened in transit. I hope that this issue is corrected for you promptly. Please get in touch if you need anything else.


Kind regards,

Jason

Rated 3 out of 5 stars

Happy with my buggy but did not receive my full order.

I am very happy with my purchase of the zia x and the price for it aswell, however I purchased a rain cover extra and it did not arrive.

I did phone to explain this and I did get a very helpful lady who said my rain over will be posted the following day. Once I have received the rest of my order I will be very happy with my purchase.

Kindest regards

18 January 2014
Unprompted review
NurseryValue.com logo

Reply from NurseryValue.com

Hi Marianne,

I sincerely apologise that your rain cover was not sent out with the original order. I hope that this has now been corrected to your satisfaction. If you need anything else, you are of course always welcome to get in touch with us.


Kind regards,

Jason

Rated 5 out of 5 stars

Fantastic service and excellent product.

I ordered the Petite Star Zia x late Thurs evening and it was delivered Tues. I was thrilled with the delivery speed. The product itself was immaculate, although it is a classed as a "second" it appears brand new and I could not find a fault with it! I have only used the pushchair a few times but so far I'm absolutely thrilled with it and with the price I paid. I would definitely recommend this company for the speedy delivery service and high quality product at a fantastic price.

17 January 2014
Unprompted review
Rated 5 out of 5 stars

Delighted!!!!

Great value for money, brilliant quality, superb communications and super fast delivery

17 January 2014
Unprompted review
Rated 5 out of 5 stars

Reworked, but good as new!

I was looking for a compact stroller that was suitable from birth, and friends recommended the Petite Star Zia. I decided to buy one, and came across Nursery Value through more discussion with friends. I plumped for a reworked B as I'm on a budget. It came very quickly and I as impressed by the low postage charge. The pushchair is just like new, you can't tell at all that it's been reconditioned. I am delighted with my new stroller, and would definitely recommend to friends.

16 January 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look