Numonday Reviews 

1,784
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Absolutely awful site..I was looking to join as a seller. But soon found the site has no insurance, no registration for ico, no data controller, it's not a registered businesses, collects data about u... See more

Rated 5 out of 5 stars

Only very recently joined Numonday but it’s been a positive experience. I love the way you can pay monthly for membership and you get to keep the money you make as a seller. I’ve already had my first... See more

Rated 5 out of 5 stars

We are sellers on Numonday and it has been a great experience. It is so easy to use even for us non-tech people. Very understanding group and patient with our queries.

Rated 5 out of 5 stars

I have been selling on NuMonday since its inception, so I’ve had the opportunity to see the platform grow and develop over the years. Sales were relatively slow in the early days, but t... See more

Company details

  1. Web Hosting Company
  2. also in
  3. Online Marketplace

Written by the company

The online platform for UK self-representing artists, designers, makers, and sellers of vintage wares.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(1,784)

36 reviews in the last 12 months

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Rated 3 out of 5 stars

I’ve been on numonday for a month and…

I’ve been on numonday for a month and had 2 orders
I’ve come from Etsy having sold 10k items in 18 months, and the thing I’m not happy about is a seller is making the website more appealing for sellers not allowing customers to send sellers messages, nor follow them, having no numonday app, offering no marketing having no drop down listings to find something easier on a shop
And also no personalisations box
I understand your trying to gain more sellers but making the site more appealing will encourage more people to sell on there

17 January 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a digital product through a…

I ordered a digital product through a seller. I did not receive the product and there was no email address or phone to contact the seller. I don't know ho you allow such sellers to exist on your playform. Luckily I paid through Revolut and was able to get my money back through them. I wouldn't get any help from you 100%. I would never use or recommend your platform.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Happy with All

We didn't know what to expect but always hope for top quality. We received the painting which was very well protected in bubble wrap type wrapping and very well boxed.

Royal Mail courier excellent. Every bodies taste in art varies but so pleased with the lino print. Fantastic skills.

13 December 2024
Unprompted review
Rated 1 out of 5 stars

Zero value for sellers.

The strategy is very simple - get sellers to sign up and pay for a membership, then sit back and relax. Sellers have to do all fhe social media marketing. Some very random third party payment system, obviously I didn't get any sales, because I dont have the time to spam Facebook (hence why eBay and Etsy works - they drive customers to their sites), but I could not understand how the shipping is gonna work, but it didn't look like there's an integrated shipping label generator, so if I have to go through all the hassle of creating my own labels, dear lord.
My main problem with this strategy is that there is almost zero marketing towards buyers. I've seen a million ads from them trying to get new sellers, sick of them by now. No one knows about this site, it doesnt even come up on google search when you look for handmade gifts! They're not investing in brand recognition amongst buyers, all they need is to get PAYING sellers. I'm sorry, a Facebook group for promotion? When there's at least 10 handmade FB groups with way more members and I can promote my shop there for free.
When seeing how underdeveloped this site is, I feel like there probably is no seller or buyer protection in place. I've been on Vinted, eBay and now Etsy too. Next to those marketplaces this one looks like a student made up a little project and has never bothered to develop it, if this is what you get almost 7 years after launching. Do better!

Ps. If I was a buyer, I would not buy anything on this site. It's very unappealing and looks dodgy.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful artwork

Beautiful artwork, well mounted. Sent promptly and well packaged. Great service, thank you.

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Hi i am trying to find an email address…

Hi i am trying to find an email address for this company as the help support isn't helping me with my query.

23 November 2024
Unprompted review
Numonday logo

Reply from Numonday

Hi there,

Thank you for reaching out!

We do have a contact form available on our website. You can find it in the footer of any page on our site.

Simply fill it out, and our team will get back to you as soon as possible to assist with your query.

If there’s anything specific you’d like help with, feel free to let us know here as well, and we’ll do our best to assist.

Best regards,

Numonday

Rated 1 out of 5 stars

No product and no refund, delayed communication

Ordered a cake decoration from CAKE TOPPER SHOP on 25th of September, adding all details about the colours and numbers in the order note, i also mentioned that i need this by 28th of September.. seller promises first class delivery so i thought its perfect right? On October 1st seller messages me asking what colour decoration i want 🤯 the party is OVER. I ask the seller to refund my money on 2nd of october, I also report this case directly to Numonday and ask for a refund of my money. Today is 7th almost 8th of October i still have no response or refund of my money.

Absolutely destroyed all my trust and desire in supporting small business, id rather buy from big corporations and get my order on time, decent communication as well as refunded money when service fails.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful bespoke mini-garden

Wonderful bespoke mini-garden. Bought as a Christmas gift for my Mum and will happily remind her of her granddaughter when she looks at it.

Quality is through the roof (even better than it looked in the store) and was delivered expertly packaged to ensure the fragile contents were safe.

Highly recommended.

6 September 2024
Unprompted review

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