Nuco Training Reviews 

3,426
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, supportive approach, and engaging teaching methods, making the learning experience enjoyable and effective. Many highlight the excellent service, noting the efficiency of course administration and the high standard of training provided. Reviewers also appreciate the clear instructions and well-structured courses, which contribute to a positive user experience. The overall user experience is frequently described as excellent, with many feeling well-supported and confident after completing their training. However, some people mentioned the difficulty of being in a room with fellow instructors, indicating a minor challenge in group dynamics.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising instructors for their exceptional... See more

User experience

Consumers find the user experience to be positive, consistently describing courses as interactive, engaging,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professional and well-organized... See more

Instructions

Clients share positive opinions on instructions, with many reviewers praising the instructors for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just completed my re qualification EFAW training with NUCO absolutely amazing Every three years I get the opportunity to work alongside side other NUCO qualified Experienced trainers It w... See more

Rated 5 out of 5 stars

Once again an excellent Instructor Update course, Lara managed the session superbly well. Always difficult with a room of fellow instructors!! The Courtyard - Exeter as a venue was brilliant and th... See more

Rated 5 out of 5 stars

I completed the First Aid for Mental Health Instructor course and it was so much better than I expected. Lara was an exceptional trainer and I was very lucky with the group I had. I would highly reco... See more

Rated 5 out of 5 stars

Nuco:I attended the Instructor First Aid course, Instructors were Daz Coombs and Faye in Telford. I really enjoyed the cousre, I feel that I learnt a lot, I feel very happy to teach First Aid courses... See more


Company details

  1. Educational Institution
  2. First Aid Station

Written by the company

Nuco Training prides itself on the quality of service, support and essential back-up given to all their customers and trained Instructors. The company has invested significantly over recent years in providing our clients with the latest state-of-the-art technical support, whilst at the same time, not forgetting the importance of maintaining personal contact which is somewhat lacking in many of today’s businesses. With over 10,000 actively qualified supported instructors spread across the UK, we can also offer businesses a comprehensive range of training courses in all First Aid related subjects, Defibrillation, Health & Safety, Mental Health, Safeguarding and Food Safety, on dates and times to suit you at your premises, with the added benefit of offering national qualifications to all successful learners.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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5.0

All reviews

(3,426)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great training company

Great training company. Knowledgeable trainers, great facilities & resources.

8 May 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you found Nuco Training to be a great training company, with knowledgeable trainers and excellent facilities and resources.

Your feedback is greatly appreciated. We look forward to continuing to support your training needs in the future. Thank you for choosing Nuco Training.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

The training was really interesting

The training was really interesting, we did lots of practical exercises and there were opportunities to teach first aid sessions. The knowledge of the trainer was vast and really supportive to helping the training team learn new skills.

29 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your thoughtful feedback on our training course. We are delighted to hear that you found the course interesting and benefited from the practical exercises and opportunities to teach first aid sessions. At Nuco Training, we believe that hands-on experience is crucial for effective learning and confidence building in first aid instruction.

We're also pleased to hear that you found our trainer's knowledge vast and their support instrumental in helping you and your training team develop new skills.

Thank you for choosing Nuco Training, and we appreciate your positive review. We look forward to supporting your continued development in first aid and other training endeavours.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Excellent course

Excellent course, really well presented. Would definitely recommend

26 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your excellent feedback and for recommending our course.

We look forward to welcoming you or those you recommend to future courses.

Thank you once again for choosing Nuco Training.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Teacher training…

The whole experience was enjoyable and relaxing. The course contents covered all information relevant. The tutor was very well versed in all aspects of the course. Extremely knowledgeable and skilled. Motivational and precise in his instruction. I would definitely recommend this company for the professional and informative advice Allowing me to complete my course with a clear understanding and satisfactory outcome. Thankyou to all involved especially Glenn for his caring attitude and a most memorable experience

23 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your thoughtful review and four star rating. We're delighted to hear that you found the course enjoyable, relaxing, and informative. Your feedback regarding the course content and our tutor's expertise and motivational teaching style is greatly appreciated.

Thank you once again for choosing Nuco Training, and for your recommendation. We look forward to the opportunity to serve you again.

Best regards,
Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Very good course

Very good course. The trainer vas exceptional and professional.

22 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for taking the time to leave your feedback.

Best Regards,
Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Fantastic trainer and Fantastic…

Fantastic trainer and Fantastic materials supplied to go on and teach.

12 February 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your feedback. We are really pleased the hear that the trainer and materials were fantastic.

We will pass on your compliments to all involved.

Best Regards,
Chris Curtis
Operations Manager

Rated 5 out of 5 stars

First Aid Instructors Course.

I attended the Telford venue for the First Aid Instructors Course, excellent location, facilities and the tuition was really good. I came away with the knowledge and confidence to deliver First Aid. Thank you.

15 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for taking the time to leave such a positive review of your experience at our Telford venue for the First Aid Instructors course. We're delighted to hear that you found the location, facilities, and tuition to your satisfaction.

It's particularly gratifying to know that you left the course with not only the knowledge but also the confidence to deliver First Aid effectively.

Thank you for choosing us for your training needs, and we look forward to supporting your future in First Aid training.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Great instructor refresher course.

Great instructor refresher course.
While not a fan of on line, it was very well done and content was great.
Delivered at a good pace. Achieved everything expected (and more)

15 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your positive feedback on our instructor refresher course, particularly regarding its online format. We understand the reservations some may have about online learning, and we are delighted to hear that we exceeded your expectations with well-delivered content and a good pace.

We appreciate your support and are glad that you found the course beneficial. Thank you for choosing Nuco Training, and we look forward to continuing to serve your training needs in the future.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Another really well delivered course.

This was another brilliant NUCO Instructors course. Glenn gave us useful ideas and examples which we could use to make our course delivery engaging. The content was detailed and clear and delivered very well. Would thoroughly recommend NUCO training. Thanks very much.

5 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for taking the time to share your experience with our Instructor course. We are delighted to hear that you found the course brilliant and that Glenn's guidance was particularly impactful, providing you with practical ideas and examples to enhance your own course delivery.

We strive to ensure that our content is both detailed and accessible, and it's rewarding to know that this was effectively delivered.

Your recommendation is greatly appreciated, and we're thrilled that you would suggest Nuco Training to others. We look forward to the opportunity to continue supporting your training needs in the future.

Thank you once again for choosing Nuco Training, and for your kind words.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Excellent Training highly recommended

Very well organised, great trainer

8 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your positive feedback. We're delighted to hear that you found our training well-organised and the trainer great.

Thank you for choosing Nuco Training.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

One of the best instructors ever...

The instructors knowledge and experience was simply outstanding making the 2 days interesting, informative and enjoyable. Thank you.

8 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your kind feedback. We are delighted to hear that you found the instructor's knowledge and experience outstanding, and that it contributed to making the two-day course interesting, informative, and enjoyable.

Your appreciation is greatly valued, and we will be sure to pass your thanks on to the instructor.

Thank you for choosing Nuco Training, and we look forward to welcoming you back for future courses.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Instructor Course Bolton

Spent 5 days under the guidance of Paul Mc on my instructor course, what a fantastic week it was. The support and guidance offered was absolutely second to none, I learned a lot of information in a practical relevant way. None question was too big or too small and you could tell Paul had a genuine interest in seeing every student succeed. If you’re thinking of going the course, just get it booked

12 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your wonderful review of your First Aid Instructor course with Paul. We are thrilled to hear that you found it to be a fantastic experience and appreciated the high level of support and guidance provided.

Your endorsement of the course and encouragement for others to book is greatly appreciated. We are proud to have met your expectations and helped you gain valuable skills in a supportive environment.

Thank you for choosing Nuco Training, and we look forward to the opportunity to welcome you back for more professional development in the future.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

A really enjoyable and well structured…

A really enjoyable and well structured course.

12 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for taking the time to provide feedback on your course experience. We are delighted to hear that you found the course not only enjoyable but also well-structured.

Thank you for choosing Nuco Training, and we hope to see you again in future courses.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Great trainer

I've just completed the first aid at work instructor training with Paul McKenzie. What a fabulous trainer introducing fun & interactive teaching methods that I will take on board.I highly recommend the course its informative & great value for money. Thank you Paul you are a real inspiration.

12 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your enthusiastic review of the First Aid at Work Instructor Training with Paul McKenzie. We are pleased to hear that you found Paul to be a fabulous trainer and that his fun and interactive teaching methods will be beneficial to you in your own training.

We're delighted that you would recommend the course to others, and your kind words about Paul being an inspiration have been shared with him.

Thank you for choosing Nuco Training, and we look forward to supporting your continued professional development.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

What a week

What a week ! The first aid at work instructor course was the most enjoyable I have attended....ever. Paul McKenzie the trainer is unique and has some great methods to get his points across. He made the experience fun and put the group at ease from the start. Great course delivered in a great manner. I would definitely recommend Nuco training.

12 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for sharing such wonderful feedback about your experience on the First Aid at Work Instructor Course with Paul McKenzie. We are delighted to hear that it was the most enjoyable course you've ever attended and that Paul's unique teaching methods greatly enhanced your learning experience.

Your recommendation of Nuco Training is greatly appreciated, and we're thrilled that you would endorse our courses to others.

Thank you once again for choosing Nuco Training, and for your kind words about Paul and the course.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Really good training

Really good training, delivered well with the right amount of humour built in. Good mix of exercises, written work and scenarios.

12 April 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling training

Absolutely appalling training. No learning. You basically sit there and listen to other people deliver their micro tech. The instructor Michelle did not even correct the mistakes when people were delivering their micro teach. When I complained they said absolutely not entitled to refund so I just waisted over 1k on absolutely useless training I have ever attended!!! Michelle is highly unprofessional and saying things like nuco never improve things and they take a year to change something even when current practices are different now!!!! Please people stay away and go with a different company as you will not learn anything!

26 February 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for taking the time to share your feedback regarding your experience with our first aid instructor course. We are genuinely sorry to hear that your expectations were not met, and we take your concerns very seriously.

At Nuco Training, we are committed to delivering high-quality training and continuously seek to improve our courses based on constructive feedback from our participants.

The structure of the course, including the micro-teaching sessions, is designed to facilitate peer learning and improve teaching skills by allowing participants to engage directly in teaching and receiving feedback. We understand, however, that this format may not align with everyone’s learning preferences.

Regarding the incident with your laptop, we understand that unexpected issues can arise, and it was for this reason that Michelle offered flexibility in allowing you to deliver your micro-teach session later on in the week. We believe this demonstrates our commitment to accommodating the needs of our participants and providing support to ensure a positive learning experience. However, we were disheartened to learn that you chose to leave the course after the first day of the five day course without discussing your concerns directly with Michelle or any member of our office team. Such a conversation could have provided an opportunity for immediate support and resolution.

Concerning your complaint and the issue of a refund, we strive to adhere to our policies while also understanding and addressing the concerns of our participants. We regret any disappointment this may have caused and would like to assure you that your feedback has been reviewed in detail as part of our commitment to enhancing our training programs.

Regarding your comments about Michelle, we take allegations of unprofessionalism very seriously. Michelle is a dedicated instructor who consistently receives positive feedback for her support and flexibility towards learners. That said, we are always open to constructive criticism and will discuss your feedback with Michelle as part of our ongoing efforts to improve our services.

Thank you again for your feedback. We are committed to learning from our participants' feedback.

We hope to have the opportunity to exceed your expectations in the future.

Kind regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Really great instrcution which went…

Really great instrcution which went beyond just delivering the material but provided inspiration as to to how to present in an engaging and imaginative way.

4 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your kind words and for acknowledging the value of the instruction you received. We're pleased to hear that our course went beyond merely delivering material, inspiring you with ways to present in an engaging and imaginative manner.

We appreciate your recognition of our efforts and are glad to have contributed positively to your development as a instructor.

Thank you for choosing Nuco Training. We look forward to supporting your continued growth and success in your teaching.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Recently completed Supervising First…

Recently completed Supervising First Aid for Mental Health course with Glenn. As an instructor Glenn was top notch- relatable, organised, had a sense of humour, informative, thorough and knowledgeable. Really appreciated all the tips on how to present the material in interesting ways. Highly recommend training with NUCO. From start to finish, a highly professional organisation to work with.

2 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for sharing your positive experience with our Supervising First Aid for Mental Health course and Glenn. We're delighted to hear that you found Glenn to be an exemplary instructor, possessing all the qualities that make for an engaging and effective learning environment.

Your appreciation for the presentation tips and the overall professionalism of our organisation is greatly appreciated. We strive to make every aspect of our training programs both informative and enjoyable, ensuring our learners are well-equipped to apply their new knowledge in practical settings.

Thank you for your high recommendation of Nuco Training. We look forward to supporting your training needs in the future.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

A fantastic company delivering…

A fantastic company delivering excellent training in a very engaging environment. The company are very welcoming and extremely supportive and responsive if you have any issues. I would definitely recommend them.

2 April 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your fantastic review and for recommending our training services. We're pleased to hear that you found our training excellent and the environment engaging.

We appreciate your support and look forward to the opportunity to serve you or those you recommend in the future.

Thank you once again for choosing Nuco Training.

Best regards,

Chris Curtis
Operations Manager

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