Looking for a part was not easy on a old system ,2013 but, after e_ mailing and phone call, I was able to locate valve insert for blending valve. No I have t got that thundering sound through pipewor... See more
Company replied
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Review summary
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I've had great service from nu heat from the 1st contact and every step in between. Staff consistently extremely helpful and patient with us whilst we tried to figure out the best layout for our sys... See more
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We installed a Nu Heat underfloor heating system in 2000. Over the years we have had to carry out some routine maintenance and when we have had to contact Nu Heat we have been dealt with efficiently a... See more
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I’m doing a small room refurb with ufh. The team at Nu-heat have been incredibly supportive. I have been treated as well as someone doing a whole house project. I won’t detail how I managed to mess up... See more
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Company details
About Nu-Heat Underfloor Heating & Renewables
Written by the company
Nu-Heat is proud to be the most experienced integrated underfloor heating and renewables specialist in the country.
With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.
FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE
Why Nu-Heat?
Written by the company
- Bespoke heating design
- Our in-house designers tailor each system to the property, guaranteeing performance.
- Award-winning service
- The only heating company to be awarded a Distinction by the Institute of Customer Service.
- Lifetime technical support
- We support Nu-Heat systems for life. You can always call on us if you need help.
Contact info
Heathpark House, Devonshire Road, Heathpark Industrial Estate, EX14 1SD, Honiton, United Kingdom
- 01404 549770
- info@nu-heat.co.uk
- www.nu-heat.co.uk
The Ultimate Guide to Underfloor Heating
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Nu-Heat Underfloor Heating & Renewables
Hi there, thank you for leaving a review. It's great to hear you are happy with the service you received!
Very helpful and very informative
Very helpful and very informative, I would definitely recommend them.
13 May 2026
Reply from Nu-Heat Underfloor Heating & Renewables
Hi David, it's great to hear you are happy with the service you received. Thank you for taking the time to leave a review!
Communication was terrible cost me…
Communication was terrible cost me hundreds in the fact my equipment wasn’t delivered in time and because it was rushed through missing items from my order would definitely not use again
12 May 2026
Reply from Nu-Heat Underfloor Heating & Renewables
Good morning Phil, thank you for taking the time to leave a review. I'm sorry to hear of the issues with your delivery. I have put a complaint onto the system on your behalf (Ref: CF14193) and a manager will be in touch in due course
Great service and have just installed…
Great service and have just installed the system and there was very little wastage.
Lots of contact and easy to deal with.
11 May 2026
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Paul, that's great to hear! We are pleased you are happy and thank you for taking the time to leave a review.
I cannot recommend Nu-Heat highly…
I cannot recommend Nu-Heat highly enough. Every aspect of this company well exceeds customer expectation - superb company to deal with
18 May 2026
Unprompted review
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Nigel, thank you for your kind words and for taking the time to leave a review. We are pleased you are happy with the service you received.
First class company as expected
First class company as expected. Extremely helpful and informative to ensure I got the right parts. Fast delivery service of the parts required.
11 May 2026
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Colin, we are pleased you were happy with the service you recieved. Thank you for taking the time to leave a review.
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Mayur, thank you for leaving a review, we are pleased we were able to assist you.
Quick service at a good price
6 May 2026
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Tony, we are pleased you were happy with the service you recieved. Thank you for taking the time to leave a review.
Speedy and efficient delivery
Speedy and efficient delivery, easy set up and has made a real difference to the ease of controlling our heating.
4 May 2026
Reply from Nu-Heat Underfloor Heating & Renewables
That's great to hear. We are pleased you are happy with the service you received and thank you for taking the time to leave a review.
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Kujdesi, thank you for taking the time to leave a review. We are pleased John was able to assist, we will pass your message on,
Top service and very informative well…
Top service and very informative well looked after by Mr S Bean
6 May 2026
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Stephen, thank you for taking the time to leave a review, we are pleased Steve was able to help you and I will pass you message on to him
Just brilliant
24 March 2026
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Keith, thank you for taking the time to leave a review, we are pleased you are happy with the service you received.
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Matthew, it's great to hear you're so happy with the service you received. Thank you for leaving a review!
Reply from Nu-Heat Underfloor Heating & Renewables
Hi there, thank you for taking the time to leave a review. We're glad to hear you were happy with the service you received.
Smooth and very professional experience…
Smooth and very professional experience
Very helpful
23 April 2026
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Stephen, thank you for your review! It's great to hear you continue to be happy with the service you receive
Good solid company
Good solid company. Put an underfloor heating system in 22 years ago and they are still arround to provide the right spares from stock. Well done NuHeat
29 November 2025
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Norman, thank you for taking the time to leave a review. It's great to hear you're still happy with the service provided after so many years!
Easy to order reliable delivery
7 April 2026
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Steve, thank you for leaving a review, we are pleased you have recieved your parts
Lewis kept me informed of when the…
Lewis kept me informed of when the parts would be delivered, and by which courier.Genuine parts at a reasonable price. I will definitely recommend and order again from Nu Heat👍
10 April 2026
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Malcolm, we are pleased you were happy with the service you recieved. thank you for taking the time to leave a review
Purchased for a client project. Low Pro 158
Purchased for a client refurbishment project.
Exceptionally helpful at every stage, including after-sales, where they got parts out to us straight away.
Couldn't fault the service.
Will definitely use on the next project.
Phil
Libra Construction Services
Sidcup
DA15 7JQ
15 April 2026
Unprompted review
Reply from Nu-Heat Underfloor Heating & Renewables
Hi Phil, thank you for taking the time to leave a review, we are very happy to hear that you were pleased with the service and support you recieved. We look forward to working with you again.
Reply from Nu-Heat Underfloor Heating & Renewables
Thank you for leaving a review, we are pleased to hear you were happy with the service you recieved.
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