N Price Ltd Reviews 

702
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company and its reliable plumbing services. Customers frequently mention that the staff are consistently punctual, highly professional, and very helpful when handling regular boiler services and plumbing repairs. People deeply appreciate the clear explanations provided and the tidy, efficient work left behind by the engineers after completing assigned tasks. Some reviewers were not happy with specific visits, noting that certain engineers lacked proper knowledge or caused accidental property damage during work. A few customers also mentioned feeling disappointed with the mess left behind or experiencing unprofessional behavior during a standard service call.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting prompt arrivals, fair prices, and... See more

Staff

People report positive experiences with staff, highlighting prompt and punctual arrivals for appointments.... See more

Price

Reviewers mention positive feedback about price, highlighting fair and reasonable costs for prompt services.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

N.Price have been my local plumbers for years, the staff in the office are precise and always try to be as helpful and prompt as possible regarding any works untaken on my property, in most cases fitt... See more

Rated 5 out of 5 stars

Underfloor heating and air source heat pump service: Easy to work with. Nathan and Naomi provided a good reliable service. Turned up on time with a pleasant manner and knew what he was doing with o... See more

Rated 5 out of 5 stars

Ease of contact by phone. Prompt arrival on time by Plumber William who clearly answered all my queries. One feels in good hands also with Nathan Price who, when needed, will provide a new boiler.... See more

Rated 5 out of 5 stars

William was absolutely lovely! He was so friendly and took the time to explain everything about my new boiler in a way that was easy to understand. He even showed me how to refill it if the pressure e... See more


Company details

  1. Boiler and Heating Service

Information provided by various external sources

Your Local Worcester Bosch accredited installer in Brighton & Hove, We serve a 10 Mile radius of Brighton. We cover Brighton, Worthing, Hove, Burgess Hill, Littlehampton, Hayward’s Heath, Crawley, Lewes, Eastbourne. Landlords best friend we provide a s...


Contact info

4.8

Excellent

TrustScore 5 out of 5

702 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(702)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Could not hope for more

Could not hope for more. Smart technician came promptly and completed jobs efficiently with useful explanations. Paperwork/certificate also came promptly by email which enabled the whole operation to be completed without delay.

28 October 2024
Rated 5 out of 5 stars

Boiler Gas Safe annual check

William from N. Price plumbing and heating was courteous, professional and thorough doing this year’s Gas Safe check on my Vokera boiler. Gave me valuable advice about renewing my CO monitor and reassured me that the outside flue was functioning as were all the parts within the boiler itself. Another sterling piece of work from this company that I have grown to rely on and have confidence in, in recent years.

24 September 2024
Rated 5 out of 5 stars

A wonderful company and a pleasure to use.

I started using Neil Price a few years ago, having previously had British Gas Homecare. This company is wonderful to deal with, no hanging about on the phone and you get to speak to a human straight away!.
The maintenance visit was pre-booked and confirmed the day before. Thomas the engineer was very polite, even removing his shoes at the door. He explained what he was going to do and how everything worked.
All in all excellent service from the office staff and engineers and would definitely recommend.

26 September 2024
Rated 4 out of 5 stars

generally good

came on time, very tidy and competent, but like many tradesmen had to find another minor job that they could quote for.
I would still recommend them.

29 August 2024
Rated 1 out of 5 stars

Chaotic, inefficient and unprofessional

Chaotic, inefficient and unprofessional. Failed to arrive with the correct tools, despite me telephoning 24 before to alert the need for a key. Failed to complete the job, despite me telephoning 24 in advance to ask for extra work to be done, and being assured it would be. Message via the website, unanswered after THREE WEEKS.

21 June 2024
Unprompted review
Rated 1 out of 5 stars

poor work

Very disappointed.We got the people from N price down for couple of jobs. The workers seemed very nice and quality of the work not so bad. Unfortunately we all sometimes make a mistake, but I expected the company insurance cover the damage created by their workers. Unfortunately by using this company you will end up by paying for the work they did + cover your neighbours flooding costs. Would not use them again.

14 August 2023
Unprompted review

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