The bedding feels so lovely silky soft. I can do a snow angel in bed! Very happy with purchase. Only negative is delivery company. They won’t leave parcel with anyone. So had to make sure someone... See more
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Review summary
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I discovered bamboo bedding several years ago. However, the quality of LostLoom is unparalleled, even down to the packaging. The softness is far superior to even the highest Egyptian cotton thread c... See more
Company replied
What an absolute pleasure it was Purchasing our new duvet set from lost loom. After an initial mistake on my side with my order, I was contacted by Kevin who resolved this quickly and efficient... See more
Company replied
I absolutely love this bedding! It has been such a treat and really feels like a luxury hotel bed! It’s so soft and can definitely understand the thermo regulation as I have had much better sleep not... See more
Company replied
Company details
Written by the company
Welcome to Lost Loom. We are a family-run business in Cheltenham, working from our 7,500 square metre warehouse, where we take pride in offering the highest quality bamboo bedding in the UK, thoughtfully made for discerning luxury shoppers.
Contact info
1&2 The Runnings, GL51 9NJ, Cheltenham , United Kingdom
- 01242 520 000
- support@lostloom.com
- lostloom.com
Excellent quality bedding
20 April 2026
Reply from Lostloom
Thank you, we’re so pleased you’re enjoying the quality of your bedding.
Really good quality products.
Really impressed with the bamboo bedding. I’ve bought bamboo from a different supplier before and thought it was great until I decided to buy from Lost Loom. The sheets feel super soft, silky and cool against the skin and their duvet is warm but lightweight. I really do have a good night’s sleep.
27 April 2026
Unprompted review
Reply from Lostloom
Thank you for sharing this, we’re so pleased you noticed the difference in quality. We’re so glad it’s helped improve your sleep, it’s something we’re hearing from many of our customers and truly means a lot to us.
Everything about Lost Loom is an…
Everything about Lost Loom is an absolute pleasure. Sheets are fabulous quality - I already have 1200 thread count cotton sheets and these are as good.
The attention to detail - ties to hold duvet in place, extra elastic at corners of fitted sheets, concealed button fastening on duvet cover and deep envelope on pillowcases set these apart from other brands.
Customer service is beyond excellent. I made a mistake in my order and a replacement was sent the next day. The returns label even included my nearest DPD drop off point! Thank you Richard.
I will definitely be ordering another set.
17 April 2026
Reply from Lostloom
Thank you, Sarajane, for your lovely comments and for comparing us to high-end cotton. We’re so pleased you love the bedding and glad we could sort the exchange so quickly.
Reply from Lostloom
Thank you for this lovely feedback
Lovely bamboo pillowcases … great…
Lovely bamboo pillowcases … great quality, beautifully soft & lovely pure white ! Very pleased with my purchase 🙂
15 April 2026
Reply from Lostloom
Hi Sue, we are really pleased you love the purchase. Enjoy!
The bedding feels so lovely silky soft
The bedding feels so lovely silky soft. I can do a snow angel in bed!
Very happy with purchase.
Only negative is delivery company. They won’t leave parcel with anyone. So had to make sure someone was in, even then they didn’t wait for my relative to answer the door & delivery was delayed for another day.
13 April 2026
Reply from Lostloom
Hi Sarah. Thank you for the very kind review. I am sorry to hear about the issues with DPD. We are looking into providing Royal Mail as a second alternative so customers can choose. This should be impleneted very soon. Enjoy the bedding!
Very quick to despatch and kept me…
Very quick to despatch and kept me updated with timings. The sheets arrived beautifully packaged, which was way beyond my expectations. Full care instructions included and would definitely buy from Lost Loom again. Highly recommended.
13 April 2026
Reply from Lostloom
Thank you Julie. Hope you enjoy your bedding.
Reply from Lostloom
Thank you. Glad we were able to help with everything.
Great service
Absolutely fantastic service. Had to use chat and was efficient and helped me greatly. Product is better than we ever Imagined this was our 3rd order.
10 April 2026
Reply from Lostloom
Thank you Mark. It means a lot to us when customers return and buy more products. Enjoy!
Reply from Lostloom
Thank you Rachel. Glad you're loving it.
Really caring company
This company really cares about its customers. They answered my query quickly and listened to what I had to say and taking it on board
I had to return something as I had ordered the wrong item and it was no problem
Richard in customer support was EXTREMELY helpful over and above what you normally get
Really well done
7 April 2026
Reply from Lostloom
Thank you for the kind review. We are glad the team could help you out. We hope you enjoy the bedding.
I absolutely love this bedding
I absolutely love this bedding! It has been such a treat and really feels like a luxury hotel bed! It’s so soft and can definitely understand the thermo regulation as I have had much better sleep not getting to warm it’s really perfect .
6 April 2026
Unprompted review
Reply from Lostloom
Thank you so much for the kind review. We're glad you're enjoying the bedding.
Reply from Lostloom
Nicola, thank you for your kind words. Glad you're enjoying the bedding and duvet.
The best bedding ever!!!
The best bedding ever!!!! 100% recommend and without hesitation absolute luxury!!!!
30 March 2026
Unprompted review
Reply from Lostloom
We’re delighted you’re loving your bedding and truly value your recommendation.
Marvellous piece
Marvellous piece, so comfortable & enjoyable to lie in.
16 March 2026
Unprompted review
Reply from Lostloom
Thank you for your kind words. We’re so pleased you’re enjoying the bedding, and we truly appreciate you coming back to us again, it means a great deal.
Delivered very fast
Delivered very fast, and bedding looked wonderful as arrived duvet cover was slightly bigger than expected and after washing the bedding it was quite hard to get the creases out
4 March 2026
Reply from Lostloom
Thank you for your 5-star review.
To help with creases, we recommend removing the bedding from the washing machine promptly and hanging it to dry. For the best results, tumble drying on a low to medium heat will help relax the fibres and smooth out the fabric.
Excellent quality
Excellent quality. Beautifully presented. Luxury personified. Thank you
6 March 2026
Reply from Lostloom
Thank you for your kind review, Steff. We’re delighted you appreciate the quality and luxury we aim to deliver with every piece.
Received my order quickly
Received my order quickly. I really liked how well packaged the pillow and pillowcases were. I was very pleased with the quality of the items as I had not purchased from Lost Loom before. I would recommend them without hesitation.
2 March 2026
Reply from Lostloom
Libby, thank you for your lovely review. We’re so pleased to hear your order arrived quickly and that you’re happy with the quality of your bedding. We really appreciate the recommendation.
This is the best bambo bedding I have…
This is the best bambo bedding I have ever tried, I have other bamboo bedding from another company and I thought that was amazing until I tried lost looms
3 March 2026
Reply from Lostloom
Nicola, thank you for your lovely review. We put a huge amount of care into sourcing the best bamboo fibres and working with world-class manufacturers, refining every detail from the yarn to the weave, so it’s fantastic to hear you can feel the difference. We’re delighted you’re enjoying your bedding.
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