Staff are super friendly and extremely helpful. There was a slight system issue as I have a new last name due to marriage and it wouldn't link to my previous profile which a work around was sorted fas... See more
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Review summary
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I learned about the company through my credit score and applied online, but I couldn't finish. I called and was assisted by the most dedicated person I've ever met, her name was Mae. We talked for a... See more
Company replied
Second time using NOW Finance. Simple process, hassle free. Approved within one day. Darryl was great with communication and making the process very simple and easy. Money was released instantly to de... See more
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NOW Finance has been both patient and amazing in helping me secure and settle previous loans. The brokers I have dealt with have been super friendly and helpful. Would absolutely recommend their servi... See more
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Company details
- #18 of 33 best companies in Non-Bank Financial Service
About NOW Finance
Written by the company
Personalised Lending Made Simple
NOW Finance is an Australian-owned non-bank lender helping Australians access simple, transparent finance. We offer competitive personal loans and car loans in Australia with flexible terms to support your goals.
Whether you’re buying a car, consolidating debt, renovating your home, or covering major expenses, our loans are designed to work around your life.
Check your personalised quote online in minutes without impacting your credit score, then complete your application quickly and securely.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Personal & Car Loans made simple
Written by the company
- NOW Finance offers flexible personal loans and car loans designed to make borrowing straightforward.
- Personal Loans: Enjoy fixed rates, flexible repayments, and no fees ever, so you always know exactly what you're paying.
- Car Loans: Finance your next vehicle with clear upfront pricing, flexible loan terms and no ongoing or early repayment fees.
- Check your personalised quote online in minutes and easily complete your online application straight from your phone.
- Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
A faster way to apply for a loan
Applying for a personal or car loan with NOW Finance is quick and straightforward:
- Check your personalised quote online
- Complete your application in minutes
- Manage everything digitally
From quote to conditional approval, the process is simple and convenient.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Contact info
PO Box 24313, Melbourne VIC 3000PO Box 24313, Melbourne VIC , 3000, Melbourne, Australia
- 1300 275 669
- customerservice@nowfinance.com.au
- www.nowfinance.com.au
Award-winning Personal & Car Loans
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve delt with now finance twice now…
I’ve delt with now finance twice now and they handled my loan very promptly and never had any problems whatsoever with their business. Staff were very helpful and friendly which made the whole process so much easier.
20 April 2026
Reply from NOW Finance
Hi Michelle, thank you for your 5 star review and for returning to Now Finance a second time. It’s great to hear your loan was handled promptly and that our helpful, friendly staff made the process easier for you.
Maria and Ken were really helpful.
17 April 2026
Reply from NOW Finance
Thank you for taking the time to leave a 4-star review and for calling out how helpful Maria and Ken were. We appreciate your feedback and will keep working to make the overall experience even smoother for you next time.
Reply from NOW Finance
Hi Gregory, thanks for taking the time to leave a 5-star review. I’m glad you found the finance fast and the process easy from start to finish. We look forward to helping you again when you need it.
Deceitful, dishonest and callous company
Deceitful, dishonest and callous company. Was declined for a personal loan for moving expenses as they claimed they would not cover a rental bond. Nowhere on their website or during the application process did they claim this. They had multiple opportunities to discuss this during the application process but failed to do so. Am attempting to move location due to moving my dying wife closer to medical facilities. When I informed Now Finance of this after the application process, they claimed I "changed my story". No "I'm sorry to hear that" from Now Finance, which is the normal thing to say when hearing someone share this kind of information, just an insinuation that I had lied. I didn't know your application form has a field to explain the detailed circumstances of why you need a loan. What a callous way to treat a potential client. I have the audio recording of this call from Now Finance themselves to prove this. I'll be sure to give Now Finance a shout out at my wifes funeral, which is undoubtedly sooner due to Now Finance preventing my wife from getting the medical treatment she requires.
14 April 2026
Unprompted review
Reply from NOW Finance
Hi Russell, thank you for your feedback. NOW Finance applies strict adherence to our credit policy and the responsible lending guidelines of the National Consumer Credit Protection Act 2009 (NCCP Act) when conducting an application assessment. NOW Finance do not intend to mislead customers and aim to be clear and transparent in our processes.
I can see you received your interest rate, accepted all declarations then submitted your application for assessment. The approved loan purpose is clearly noted on the website for customers to choose from. Our primary obligation is to ensure the consumer can meet the obligations of the contract without any undue hardship.
During the assessment, the application works through several areas and can be declined at any stage if the application fails to meet with our policy. All advertising and marketing are designed as per ASIC regulatory guideline RG 234 and approved by our legal team in every instance.
We thank you once again for providing us with your feedback.
Kind regards
Faye
Disputes Officer
Highly Recommended!
I had such an amazing experience with NOW Finance! From start to finish, the whole process was incredibly smooth and stress-free. The team was so communicative and kept me updated every step of the way, which made a huge difference.
They were always quick to respond to any questions I had, and nothing ever felt too hard or complicated. What I thought would be a daunting process was actually made so straightforward and easy thanks to their professionalism and support.
I honestly couldn’t recommend them highly enough—if you’re looking for finance these are the people to go with. Absolutely incredible service! Personal thanks to Daryll for all his help and support throughout the entire process too!
22 April 2026
They were so easy to deal with and…
They were so easy to deal with and understood my situation. Easy process
3 February 2026
Had very good experience just recently…
Had very good experience just recently when getting a personal loan.
10 April 2026
Can’t thank Now Finance enough for…
Can’t thank Now Finance enough for being a life saver.When I had no idea what to do, they stepped in and made the process simple, fast and stress-free. Their support genuinely felt like a lifeline. Highly recommend to anyone needing help during tough times 🙂
8 April 2026
Now Finance was a pleasure to deal with…
Now Finance was a pleasure to deal with and it was made so simple to apply for the loan and a fast turnaround too. Will definitely continue dealing with Now Finance and I highly recommend them to anyone
7 April 2026
Reply from NOW Finance
Hi Steve, thank you for your 5 star review and for recommending Now Finance. It’s great to hear the application was simple and the turnaround was fast for your loan. We look forward to helping you again in the future.
Where so easy to deal with
Where so easy to deal with, was quick easy stress free, highly recommended if you need a loan, an very good intrest rate..
14 October 2025
Reply from NOW Finance
Hi Ryan, thank you for your 5 star review and for recommending us. We are glad you found the loan process quick, easy and stress free.
They gave me a go when my credit rating…
They gave me a go when my credit rating wasn't the best
11 February 2026
Reply from NOW Finance
Danielle, thank you for sharing that we were able to help. We appreciate your 4-star rating. We’ll keep working on making the process even smoother so we can earn that fifth star next time.
Really good to deal with
Really good to deal with, nice staff and easy to go though the steps.
31 March 2026
Reply from NOW Finance
Hi Aaron, thanks for sharing that you found us really good to deal with and that the staff made the steps easy to work through.
Instant finance approval
Amazing finance co had money in the bank in 2 days interest rates are reasonable and affordable.
30 March 2026
Reply from NOW Finance
Hi Peter, thank you for the 5 star review and for sharing how quickly your finance was approved. It’s great to hear you had funds in your bank within two days and found the interest rates reasonable and affordable. We appreciate you choosing us and hope your finance continues to work well for you.
Secure & simple to use app.
The overall experience of applying for a loan & being able to repay it in my own designated timeline & with minimum impact on my wages, was fantastic.
Very low rates (in comparison to other lenders) & a simple to use app. Absolutely put my bank to shame.
I knew my account was very secure with NOW.
Would not hesitate to use NOW again.
1 April 2026
Unprompted review
Reply from NOW Finance
Hi Carmel, thank you for the 5-star review and for sharing how simple and secure you found the app. It’s great to hear the flexible repayments and low rates worked well for your budget. We look forward to helping you again whenever you need.
Now finance were fantastic
Now finance were fantastic , gave me a good Interest rate and low or no fees for my car loan . Other lenders quoted me outrageous interest rates and huge fees …yes you Lendlab and Driva !
Highly recommend NOW finance .
24 March 2026
Reply from NOW Finance
Hi Michael, thank you for the 5 star review and for recommending NOW Finance. It’s great to hear you were happy with the interest rate and low fees on your car loan, especially compared with other lenders. We’re glad we could make the process straightforward for you.
Very helpful and flexible loan terms
18 March 2026
Reply from NOW Finance
Thank you for sharing your feedback about the very helpful and flexible loan terms. We appreciate you taking the time to leave a 5-star rating.
Reply from NOW Finance
Hi Raymond, thanks for taking the time to share your feedback. It’s great to hear you found our service fast and friendly, as that’s exactly what we aim for!
Very helpful staff
17 March 2026
Reply from NOW Finance
Hi Tanja, thanks for sharing your feedback and for the 5-star rating. I’m glad to hear our staff were very helpful during your experience.
Reply from NOW Finance
Thank you for sharing your feedback. We’re glad everything went as expected and look forward to helping you again if you need us in future.
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