North West Pharmacy make the whole process easy. a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My doctor recommended that I use Northwest Pharmacy several years ago, because prices on one of my medication’s was too high in the United States. I have been ordering that medicine from Northwest Pha... See more
Company replied
The staff is friendly. The medications are delivered in a timely manner, and always dispensed correctly. I need one medication that's BRAND and it's so much cheaper than any place else, by thousands a... See more
Company replied
It has always been easy placing order, the staff are friendly and helpful. NorthWest stands by you with late or lost orders. Price is reasonable. Overall service is excellent.
Company replied
Company details
- Pharmacy
- Drug Store
- Online Pharmacy
- Online Prescription Medication Vendor
- Veterinary Pharmacy
- Wholesale Drugstore
About NorthWestPharmacy.com
Written by the company
Contact info
NorthWestPharmacy.com Call Center, Langley Mall (Canada Post), PO Box 56056, V3A 5N8 , Langley, British Columbia, Canada
- 1-866-539-5330
- CustomerService@NorthWestPharmacy.com
- www.northwestpharmacy.com
4.8
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality medication at OK prices
Quality medication at OK prices. My vet recommended you for my cats inhalers. She has done well
23 March 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Marie,
Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Easy to order medications
Easy to order medications, medications arrive in a timely matter, and the price is reasonable compared to the US outrageous pricing.
11 October 2025
Unprompted review
Reply from NorthWestPharmacy.com
Dear Tracy,
Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Polite and professional
Polite and professional, prompt delivery, very reasonable price
1 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Mary,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Easy to order and receive meds
Easy to order and receive meds. Price is great.
28 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Peg,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
They are prompt & courteous filling my…
They are prompt & courteous filling my prescriptions. I am so happy I found this company in Canada as the same prescription in the US is 10x more expensive which I can not afford. Thank you Northwest Pharmacy!!
28 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Jane,
Your input is greatly valued. We appreciate your business and are grateful to be a part of your healthcare plan.
The NorthWestPharmacy.com Team
Excellent value
Excellent value, phenomenal customer service, extremely professional.
1 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Pamela,
We are grateful for your feedback and appreciate you taking the time to leave such kind words.
The NorthWestPharmacy.com Team
They are quick to respond to fill me Rx…
They are quick to respond to fill me Rx at a reasonable price
28 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Christine,
Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Overall good experience
The number of choices of the medicine I needed is very good. The staff understand and explain the details of the prescription if I misunderstand and call Customer Service. The product ordered arrived more promptly than expected.
1 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Melissa,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Good price on the Meds I order
Gets my meds fairly quickly. Easy to talk with if I have questions. Great price for what I order. Can get it made in Canada. Been using your pharmacy for over ten years.
Would prefer using a charge than my bank account.
Wish I could get more products at a lower price like my Breo inhaler.
Good quality product.
28 January 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Joanna,
Thank you for sharing your feedback. We are glad that NorthWestPharmacy.com has met your needs as we continuously strive to serve you better.
The NorthWestPharmacy.com Team
Before Trump’s tariffs I saved money…
Before Trump’s tariffs I saved money ordering my prescriptions from NorthWest
28 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Robert,
Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
This site usually has access to Rx Meds…
This site usually has access to Rx Meds that in the USA would cost an arm and leg.
While you have to give the process time to work you must afford it ample time to scour the world for your Rx meds but it does work!!!!!!!
27 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Gregory,
Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
The price is great and prescription…
The price is great and prescription came in the mail quicker than I anticipated.
23 March 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Linda,
Thank you for sharing your experience with us. We look forward to serving you in the future.
The NorthWestPharmacy.com
Courtesy efficient reasonable pricing
Courtesy efficient reasonable pricing
28 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Lynette,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Great Pricing & Service
Working with Northwest Pharmacy is a pleasure - it's easy, reliable, and they work WITH you. So happy to use them, and the pricing is excellent, always much better, usually one third the price of getting in the USA. Thank goodness I found them!
2 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Sharonlee,
We are grateful for your feedback and appreciate you taking the time to leave such kind words.
The NorthWestPharmacy.com Team
Above and beyond helpful and prices are…
Above and beyond helpful and prices are much better
21 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Nancy,
Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Good service, less expensive than US
I’ve been using Northwest pharmacy for about 2 years now for a product that is twice as expensive in the US, even with Insurance. I’ve been pleased with the service. The fees add another $30 but it’s still cheaper. Online payment option would be more convenient than sending a check for account withdrawal.
26 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Beverly,
We are happy you were satisfied overall with the product quality and service we provided, and we thank you for sharing your thoughts with us. We understand that online payment would be more convenient. Due to industry restrictions, we’re unable to accept credit cards, so we use secure bank‑withdrawal payments instead. The check only needs to be uploaded once, and future orders can be billed automatically. We continue to review new secure payment options and will update our website if anything changes.
We look forward to serving you in the future and appreciate your feedback.
The NorthWestPharmacy.com Team
I ordered from Northwest Pharmacy for…
I ordered from Northwest Pharmacy for years. Their prices are great and service is dependable.
24 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Dona,
Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Prices are good
Prices are good! Service is very good! Rey easy to place order
15 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Irma,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Northwest Pharmacy has been completely trustworthy
Northwest Pharmacy has provided me with my COPD meds for many years. They have been completely trustworthy and have provided these meds at a much lower price than I could have purchased them in the US for.
24 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Alvin,
Your input is greatly valued. We appreciate your business and are grateful to be a part of your healthcare plan.
The NorthWestPharmacy.com Team
NW pharmacy is quite reliable
NW pharmacy is an organized, efficient vendor who does what they promise. They have honed their process to be clean, reliable, and designed for the comfort and ease of their clients. They are trustworthy and communicative. I have never experienced poor service at any time over the years I have been using them. I purchase an expensive item every three months and they are able to find it at a lower price than I can in the USA. I highly recommend them.
2 February 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Annie,
We are grateful for your feedback and appreciate you taking the time to leave such kind words.
The NorthWestPharmacy.com Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.