NorthWestPharmacy.com Reviews 

14,514
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 845 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the significantly lower medication prices, often finding them substantially cheaper than US alternatives. The ordering process is frequently described as easy, efficient, and timely, with many noting the seamless system and quick prescription processing. Reviewers highlight the exceptional customer service and friendly staff, who are consistently helpful, professional, and informative. However, some customers also noted that pricing has increased, which they understand is often due to tariffs, though the overall cost savings remain significant.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting significant cost savings compared to... See more

Service

Reviewers express high satisfaction with the service, consistently describing it as excellent, efficient, and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of online ordering and... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the helpfulness,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

North West Pharmacy make the whole process easy. a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for... See more

Company replied

Rated 5 out of 5 stars

My doctor recommended that I use Northwest Pharmacy several years ago, because prices on one of my medication’s was too high in the United States. I have been ordering that medicine from Northwest Pha... See more

Company replied

Rated 5 out of 5 stars

The staff is friendly. The medications are delivered in a timely manner, and always dispensed correctly. I need one medication that's BRAND and it's so much cheaper than any place else, by thousands a... See more

Company replied

Rated 5 out of 5 stars

It has always been easy placing order, the staff are friendly and helpful. NorthWest stands by you with late or lost orders. Price is reasonable. Overall service is excellent.

Company replied


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Veterinary Pharmacy
  6. Wholesale Drugstore

About NorthWestPharmacy.com

Written by the company

After filling more than four million prescriptions, we are the world's most reviewed and independently five-star rated online pharmacy with over 480,000 real customer reviews through Shopper Approved and a stellar TrustScore. We're certified by CIPA & IPABC and every purchase from us is guaranteed by one of the most trusted names in online security, the Norton Shopping Guarantee. Say goodbye to high drug prices. Our customer experience is synonymous with savings, safety and service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(14,514)

807 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always great service

Always great service. I love the fact that you price match, it has been very helpful.

4 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Susie,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

They do what they promised

They do what they promised. Very satisfied and recommend this pharmacy.

7 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Vanya,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Great service and prices

Northwest representatives are always kind and knowledgeable. The service is quick and the prices are fantastic. I order name brand for 3 months with shipping and it's still far less expensive than one month here in the states.

19 March 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear D Fell,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Service

The pharmacist was helpful and kind. Very efficient.

20 April 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Donna,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Always great service!

I'm a physician that gets a drug from NorthWestPharmacy that my health plan in California will not pay for. I've posted reviews about this pharmacy in previous years. In April I put in for a refill of a 90 day supply of the drug. The process only took seconds of my time, and was filled in a timely manner. There was no increase in price, even with all the "noise" in the world at this time. I continue to give NorthWestPharmacy the highest rating for service.
Dr. JoAnne L.

13 April 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

We sincerely appreciate your thoughtful review, Dr. JoAnne. It’s wonderful to hear that your refill was easy to complete and handled promptly, and that our pricing has remained stable for you. Thank you for your continued confidence in our service and for sharing your experience with others.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Very Pleased

The pricing is 2/3 less than I can replicate in the states. Customer service is great as well.

6 April 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Christine,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Dependable

Dependable, prompt and easy.

1 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Bobby,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Great communication

I received follow up emails from the point of order, through the shipping process and then again during delivery. I appreciate the great communication.

24 February 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Carol,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Extremely nice and very helpful.

The people answering the phone and taking care of things are some of the nicest people I have ever talked to on the phone. Very polite and very knowledgeable. I got my prescription and plenty of time. I will continue to use Canada to get my prescription. Thank you so much.

20 April 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Irene,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Northwest pharmacy staff

Northwest pharmacy staff are very customer focused. They are very knowledgeable and considerate towards their customers.

27 April 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Michael,

We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

The prices from NorthWest are lower than locally.

The prices from NorthWest are much better than I pay locally. Their system is so easy. I send them the prescription and a copy of my personal check, and they notify me as to when the drugs will be shipped. It is so easy.

4 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Jewel,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

User friendly website and friendly customer service reps

User friendly website and friendly customer service reps.
Each time I connect my expectations are met or exceeded

4 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Rick,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Great company

Great company. It was very seamless to obtain the medication that I needed at a fraction of the cost elsewhere. I will definitely recommend to others.

14 January 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Colleen,

We’re delighted to hear your experience was smooth and that our pricing helped make your medication more accessible. Thank you for your recommendation and for choosing us.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Ease of use

Ease of use. Great prices. Good communication.

1 October 2025
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear John,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Excellent pricing

Excellent pricing, products, plus dependable and outstanding service. We've been ordering our cats asthma medication from them for approximately 2 years. We cannot express our gratitude enough as her medicine is quite crucial for her to live. Thank you for making it possible to afford it and most importantly, her care.

1 January 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Julia,

We appreciate your feedback and are grateful to be a part of your cat's healthcare plan.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Easy to order and pricing

17 April 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Bonnie,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

THE SERVICE IS GOOD

THE SERVICE IS GOOD, BUT I WAS HOPING THE PRICE WOULD DROP SINCE TRUMP GOT BIG PHARMA TO LOWER THEIR PRICES.

28 April 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

the items I purchased were reasonable

the items I purchased were reasonable. The customer service was very helpful i assisting my purchase and the items arrive well within a reasonable time frame. I will continue to use them if there are no big increase in price

30 April 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Joseph,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 4 out of 5 stars

Northwest…

From my first connection with Northwest things proceeded well. Of course my journey started due to cost of medicine on the USA. Researched me to choosing Northwest.

1 January 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Carol,

Thank you for sharing your feedback. We are glad that NorthWestPharmacy.com has met your needs as we continuously strive to serve you better.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

EVERYTHING WAS SIMPLE AND WHEN THERE…

EVERYTHING WAS SIMPLE AND WHEN THERE WAS AN ISSUE WITH CUSTOMS ONE TIME YOU STOOD BEHIND ME AND SENT ME ANOTHER SUPPLY

30 April 2025
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Kevin,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

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