Thank you so much for the wonderful experience! The staff was incredibly helpful, kind, and always ready to assist. I truly appreciate their professional approach and friendly attitude. I was also ple... See more
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First time i ordered, didn't got any confirmation mail. Money was transferred(Ideal). After sending an email no response, but checking bankaccount money was transferred back the ext day. Ordered again... See more
You should eliminate links to well known corporations and make the website fully operational for Linux users with browsers such as Firefox. I could not see the animations. Kudos for not adding cre... See more
Ok so where to start, this is my second pair of northwave snowboard boots, and they are so comfortable, durable and affordable! I recently purchased new boots and bindings. They both fit perfectly t... See more
Company details
About Northwave
Written by the company
At Northwave we pour all our energy into one and one thing only: creating the finest products for sport in the mountains. With a single-minded focus, we create innovative products, unmatched in terms of performance, quality, design and style.
MOUNTAIN. IT’S IN OUR BLOOD. Our Headquarters nestle at the base of the mountains, a bike and snow mecca and our daily source of inspiration for the sports we love. Whilst there are many places that claim to be the spiritual home of their sports, few are really. It’s here in the mountains that we design and test all our products, on the trails and on the slopes and at our in-house technical research facility nearby Montebelluna, worldwide renowed epicenter for the development of sport technical shoes. It’s no coincidence that Northwave as a brand has always been associated with the values that define its Alpine heritage: innovation, quality, attention to details, performance, a refined aesthetic and sustainable development. Our mountain roots are evident in all we do.
Mountain biking and snowboarding is more like a way of living than a sport that you just do in your free time. It gives you pure emotions while you are close to nature with homies. And both also gives you perfect opportunities to travel a lot, to face your limits and to basically improve yourself. It is simply your lifestyle.
Contact info
Via Levada, 145, 31040, Pederobba, Italy
- www.northwave.com
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Excellent product and very pleased with order process
Very pleased with order process and speed of delivery. Shoes arrived as described and fit well. Love the hiviz color.

Reply from Northwave
graey quality and service…
I bought cycling shoes which were sized by giving my foot measurements not just standard shoe sizing which was a great service. Dispatch was very fast although order tracking was slower to update. courier costs were very expensive and the courier service was very poor

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Reply from Northwave
I love this brand
I love this brand. Great shoes for a great price. Fits like a glove!

Reply from Northwave
Nice buying experience
Nice buying experience, easy to go from one product to another. Just one thing, it would be even nicer to be able to have a French version of your Web site.

Reply from Northwave
Shipping costs for services
The repair service is labelled "free shipping" yet I was charged 9,99EUR for shipping on checkout. Makes no sense and is bad communication. Products are great.

Reply from Northwave
Excellent product
Excellent product. Beautiful and comfy. No longterm experience yet, but so far so good. Also quick delivery and all.

Reply from Northwave
A better price than the WWW!
A superb pair of shoes at a price that could not be rivalled on the WWW.
The correct size direct from the manufacturer. Epic

Reply from Northwave
NW Rebel:BOA pure quality
NW Rebel 3 Boa is damaged after 14 month. Replacement kit is just the rope and the upper part of the Boa. Damaged is the down part. Now I found plenty of reviews which shows that plenty of others has the same damage. Great sure but useless without Boa

Reply from Northwave
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