Northern Parrots Reviews 

14,468
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the broad variety of top-quality products available for their pets. Many consumers appreciate the secure packaging and dependable service that makes purchasing items online straightforward and stress-free. People often highlight how helpful the staff is and how convenient it is to find everything they need in one place. However, some people mentioned issues with delivery drivers or courier handling resulting in minor package damages or inconvenient drop-off locations. A few reviewers also noted occasional product defects and expressed frustration regarding customer support resolutions.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting a wide selection of well-made toys, food,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping speeds and... See more

Service

Users describe positive interactions with service, highlighting efficient communication, fast delivery times,... See more

Quality

Customers had positive experiences with quality, consistently praising the strong cages, well-made perches,... See more

Order

People report positive experiences with order, highlighting the quick delivery and straightforward process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service and very quick delivery, I would highly recommend Northern Parrots. Perches well made and fit perfectly, my yellow naped amazon has great fun and plenty of foot exercise with his natural... See more

Company replied

Rated 5 out of 5 stars

Absolutely great selection of parrot toys, food, treat, cages, stands and even parrot safe candles. Everything you need for every size of parrot and fast delivery. Never had a problem and I've baught... See more

Company replied

Rated 5 out of 5 stars

Love the products from this company, iv ordered vitamins, toys, avifood sprays and food and every item has been great quality. The toys are impressive as my blue and gold macaw loves a good chew and u... See more

Company replied

Rated 5 out of 5 stars

Always my first choice for my parrots feed. Northern Parrots regularly email me good deals on free postage and special offers/sales. I've always received my parrot supplies quick and and well pac... See more

Company replied


Company details

  1. Pet Store
  2. Bird Shop
  3. Pet Supply Store

Written by the company

We've been selling online for 25 years and are the preferred place to get Everything for your Parrot for thousands of happy customers. We've got the widest range of literally hundreds of safe, unique toys, all the major foods and supplements, quality cages, stands and accessories and much more.

Northern Parrots Details

Written by the company

Fast Delivery
Most orders are despatched the same day by Royal Mail or a Next Day courier
90 Day Guarantee - Free Returns
If you don't like anything you buy from us just return it within 90 days for a full refund.
Great Service
Call or email us with any queries... 0800 488 0345 info@northernparrots.com

90 Day Money Back Guarantee

Free Returns

Free Returns
If you're not completely happy with anything you buy from us simply return it for a full refund - we'll even pay the postage!

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(14,468)

1,243 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service, quick delivery

22 July 2026
Northern Parrots logo

Reply from Northern Parrots

Thanks Susan for taking the time to leave a review; we're pleased to hear it 👍😃

Rated 5 out of 5 stars

Always a great experience with Northern…

Always a great experience with Northern Parrots.

Love the selection of products and orders are delivered quickly and efficiently with never any problems.

A+++++++++++++++

4 August 2026
Unprompted review
Northern Parrots logo

Reply from Northern Parrots

Thank you Ruben for your review and your order

Rated 5 out of 5 stars

I use this company on a regular basis…

I use this company on a regular basis they have great customer service,delivery is always prompt and products packaged well.

19 May 2026
Northern Parrots logo

Reply from Northern Parrots

We're pleased to hear Tanya how highly you rate our service!

Rated 5 out of 5 stars

Absolutely great selection of parrot…

Absolutely great selection of parrot toys, food, treat, cages, stands and even parrot safe candles. Everything you need for every size of parrot and fast delivery. Never had a problem and I've baught from them for years now. I'm always looking at the other major parrot supply companies incase they have better/more supplies, but this is always the biggest selection and best prices. I'd suggest a loyalty card/reward scheme as I'd earn lots lol.

4 August 2026
Unprompted review
Northern Parrots logo

Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Sara.

Rated 5 out of 5 stars

Great company

Always hassle free from buying to delivery.
Although a few things sold out this is the first time in 15 yrs of using Northern Parrots.
Price always competitive.. would recommend this company.

4 August 2026
Unprompted review
Northern Parrots logo

Reply from Northern Parrots

We're pleased to hear David how highly you rate our service!

Rated 5 out of 5 stars

One stop shop for parrot owners

Love the products from this company, iv ordered vitamins, toys, avifood sprays and food and every item has been great quality. The toys are impressive as my blue and gold macaw loves a good chew and unlike alot of previous toys iv bought, these last him alot longer. I highly recommend this company and its quality products and very reasonable prices.

5 June 2026
Northern Parrots logo

Reply from Northern Parrots

Thanks Anita for taking the time to leave a review; we're pleased to hear it 👍😃

Rated 5 out of 5 stars

Easy to purchase

Easy to purchase, process is very straight forward, good variety of food for my African grey parrot. She loves the nutriberris I give her six a day 2 at a time,as well as her seeds fruit etc. her favourite are El Paso, but i buy every flavour. Customer service staff are really helpful, nice you can pick up the phone and actually speak to someone. Definately

13 July 2026
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Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Lisa.

Rated 5 out of 5 stars

Excellent Parrot Supply

They have an excellent selection and make it easier to get pet birds the specialist supplies they need. I've been using them for several years and it's always been a good experience.

6 June 2026
Northern Parrots logo

Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Louise.

Rated 5 out of 5 stars

Good to deal with and arrived quickly

Good to deal with and arrived quickly. Great communication. Pleased with the parrots toys

17 July 2026
Northern Parrots logo

Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Kara.

Rated 5 out of 5 stars

Straight forward

Straight forward

19 July 2026
Northern Parrots logo

Reply from Northern Parrots

We're pleased to hear Gail how highly you rate our service!

Rated 5 out of 5 stars

Always my first choice for my parrots…

Always my first choice for my parrots feed. Northern Parrots regularly email me good deals on free postage and special offers/sales.
I've always received my parrot supplies quick and and well packed.
Thanks Northern Parrots!

17 March 2026
Northern Parrots logo

Reply from Northern Parrots

Thanks Chris for taking the time to leave a review; we're pleased to hear it 👍😃

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