Northern Parrots Reviews 

14,466
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,274 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, the smooth online ordering process, and the wide selection of quality parrot food, toys, and pet accessories available. People note that items consistently arrive securely well-packaged, while the friendly staff provides wonderful customer support and expert advice whenever needed. However, some reviewers were not happy with product quality, noting occasional damaged items, faulty equipment, or cheap materials upon arrival. A few consumers also mentioned frustrating delivery carrier choices, assembly difficulties, or occasional order complications that required extra attention to resolve.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting a wide selection of well-made toys, food,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping speeds and... See more

Service

Users describe positive interactions with service, highlighting efficient communication, fast delivery times,... See more

Quality

Customers had positive experiences with quality, consistently praising the strong cages, well-made perches,... See more

Order

People report positive experiences with order, highlighting the quick delivery and straightforward process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service and very quick delivery, I would highly recommend Northern Parrots. Perches well made and fit perfectly, my yellow naped amazon has great fun and plenty of foot exercise with his natural... See more

Company replied

Rated 5 out of 5 stars

Absolutely great selection of parrot toys, food, treat, cages, stands and even parrot safe candles. Everything you need for every size of parrot and fast delivery. Never had a problem and I've baught... See more

Company replied

Rated 5 out of 5 stars

Love the products from this company, iv ordered vitamins, toys, avifood sprays and food and every item has been great quality. The toys are impressive as my blue and gold macaw loves a good chew and u... See more

Company replied

Rated 5 out of 5 stars

Always my first choice for my parrots feed. Northern Parrots regularly email me good deals on free postage and special offers/sales. I've always received my parrot supplies quick and and well pac... See more

Company replied


Company details

  1. Pet Store
  2. Bird Shop
  3. Pet Supply Store

Written by the company

We've been selling online for 25 years and are the preferred place to get Everything for your Parrot for thousands of happy customers. We've got the widest range of literally hundreds of safe, unique toys, all the major foods and supplements, quality cages, stands and accessories and much more.

Northern Parrots Details

Written by the company

Fast Delivery
Most orders are despatched the same day by Royal Mail or a Next Day courier
90 Day Guarantee - Free Returns
If you don't like anything you buy from us just return it within 90 days for a full refund.
Great Service
Call or email us with any queries... 0800 488 0345 info@northernparrots.com

90 Day Money Back Guarantee

Free Returns

Free Returns
If you're not completely happy with anything you buy from us simply return it for a full refund - we'll even pay the postage!

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(14,466)

1,243 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast and reliable delivery

I have bought foods for my love birds many times, things were packed very well. Very fast and reliable delivery.

3 June 2026
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Reply from Northern Parrots

We're pleased to hear May your order arrived quickly.

Rated 5 out of 5 stars

Have been buying my parrots supplies…

Have been buying my parrots supplies from northern parrots for sometime now always great choices and prices with a great fast delivery there customer service is very good to.

7 June 2026
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Reply from Northern Parrots

We're pleased to hear Teresa how highly you rate our service!

Rated 5 out of 5 stars

Quality and varied products

Quality and varied products. Great service and quick delivery.
I have ordered from Northern Parrots numerous times and have never been let down.

14 June 2026
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Reply from Northern Parrots

Thanks Joanne for taking the time to leave a review; we're pleased to hear it 👍😃

Rated 5 out of 5 stars

My birds love this seed mix

Delivered seed quickly. I wish I could get smaller package of seed, but countrywide only does 20kg in this seed mix. Northern parrots always does excellent job.

7 June 2026
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Reply from Northern Parrots

We're pleased to hear Mary how highly you rate our service!

Rated 5 out of 5 stars

Amazing 🦜

Always amazing 🦜 I would highly recommend Northern Parrots for your feathered friend. All you need & more. Thank you 🪶 ❤️

14 June 2026
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Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Catherine.

Rated 5 out of 5 stars

Excellent seller

Very quick delivery and no hassle from start to finish. Always use Northern Parrots for stuff for my Galah

7 June 2026
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Reply from Northern Parrots

Thank you Julia for taking the time to write a review.

Rated 5 out of 5 stars

9.75 out of 10 Little Budgies Agree

In my experience, bird products purchased from Northern Parrots are of premium quality. My pets and I have never been disappointed with purchases, whether it be food, toys or accessories. Prices are on point considering the exclusivity of a lot of the items they stock and delivery is "whoosh"; pretty darn quick. The best bit - orders are sent in Northern Parrots printed personalised box packaging. Thanks, you guys rock! 😁👍

13 June 2026
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Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Joyce.

Rated 5 out of 5 stars

the best!!

favourite company for all parrot gear!! this company has been amazing to work with ❤️

love from grace and aurora

23 March 2026
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Reply from Northern Parrots

Thanks Grace for taking the time to leave a review; we're pleased to hear it 👍😃

Rated 5 out of 5 stars

Always great service from Northern…

Always great service from Northern Parrots! Easy to use website, good communication and delivery speed. Great value for money too.

31 May 2026
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Reply from Northern Parrots

Thanks for being a loyal customer, we really appreciate it

Rated 5 out of 5 stars

Wrong order

Made a mistake and ordered the wrong food for my parrot. I rang up and spoke to a really pleasant and helpful young man who got straight through to the warehouse and managed to cancel it for me. I could then go on to order the right food. Great service.

25 May 2026
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Reply from Northern Parrots

Thanks Susan for your feedback. We are pleased we could help you

Rated 5 out of 5 stars

My husband always uses you for his…

My husband always uses you for his parrot stuff and you always deliver many thanks

10 June 2026
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Reply from Northern Parrots

Thanks Paula for taking the time to leave a review; we're pleased to hear it 👍😃

Rated 5 out of 5 stars

Great product and quick delivery

Great product - bought Poop Off! for cleaning my chicken house. Does what it says! Needs a couple of applications on the tough bits but impressed. Delivery was very fast and ordering easy.

30 May 2026
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Reply from Northern Parrots

Thank you for your review and your order!

Rated 5 out of 5 stars

Great

My experience great

9 June 2026
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Reply from Northern Parrots

We're pleased to hear Csilla how highly you rate our service!

Rated 5 out of 5 stars

Great products MR Review

Great products , well packaged, fair priced and quick delivery.
I recently purchased an enclosed no mess feeder for my African parrot & I am disappointed to say, I am not happy with the product. It is too cumbersome to hang on the outside of the cage and if placing inside our large 5 &half feet cage, it is not easy to refresh the food daily. It is awkward to remove old seed
, which means you have to lift the container out of the cage, which is not an easy task. Very disappointing purchase.

9 June 2026
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Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Maria.

Rated 5 out of 5 stars

Great selection

Quick and easy to deal with. And offering a great selection of goodies to keep my lovely green amazon happy. Thank you

9 June 2026
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Reply from Northern Parrots

Thank you Steve for your review and your order

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