Nicky Cornell Reviews 

727
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, describing them as beautiful, stunning, and of high quality, often exceeding expectations. The staff are consistently highlighted for being helpful, friendly, and knowledgeable, providing excellent communication and a smooth overall service experience. Delivery service is consistently praised for being prompt, well-communicated, and efficient, with items arriving on time and carefully packaged. Many customers also highlight the convenience of their own delivery team, who are noted for their politeness and willingness to assist with placement or assembly. People appreciate the wide range of items available, making it easy to find exactly what they are looking for.

What people talk about most

Product

Reviewers express delight with the product quality, often describing items as beautiful, stunning, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting timely arrivals and excellent... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Quality

People report positive experiences with quality, often describing items as perfect, stunning, and of the... See more

Service

Customers had positive experiences with service, with many reviewers describing it as exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Placed my order and confirmed the delivery date and time.The delivery guys where absolutely fantastic let me know they where slightly ahead of time,and even though when arrived they couldn’t park near... See more

Rated 5 out of 5 stars

I have been really impressed with Nicky Cornell. From the original purchase their contact has been fantastic and personally led which is so unusual these days. The console table looks fabulous in our... See more

Rated 5 out of 5 stars

Excellent company experience from start to finish. Communication from initial enquiry and subsequent order. I always felt as though I informed about expected delivery dates. They have their own delive... See more

Company replied

Rated 5 out of 5 stars

I purchased a Leaf Scroll Circular Mirror from Nicky Cornell online. All I can say is what a beautiful mirror I received. The customer service and delivery was excellent and I could not recommend them... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Interior Designer
  5. Kitchen Furniture Store
  6. Sofa Store

Written by the company

Welcome to Nicky Cornell, redefining luxury in furniture since 2005. Located in Hertford, Hertfordshire, our showroom beautifully showcases a wide range of high-end furniture, reflecting both contemporary and classic styles. Renowned for our exceptional customer service, and our dedicated delivery team, we take pride in ensuring a seamless experience from our showroom to your home. Elevate your home with our timeless designs and unmatched quality, and discover why our clients consistently choose us for their luxury furniture needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

727 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(727)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing table and customer service

We recently ordered the most beautiful dining table from here. Not only is the table amazing, the customer service was outstanding. Hayley in particular was brilliant, great communication and really helpful when we had a small issue.

1 July 2025
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon,

Thank you for your review. We are pleased to hear that you enjoyed your experience shopping with us, and will pass on the lovely comments to Hayley.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Brilliant service

Brilliant service

25 July 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Alisha,

Thank you for taking the time to write us a kind review!

Kind regards,
The Team @ Nicky Cornell.

Rated 5 out of 5 stars

Love this store

Love this store. There’s always something that catches my eye and the staff are great.

25 July 2025
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon,

We are so pleased you enjoyed your visit to our showroom, see you again soon!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

I have just walked into Nicky Cornell’s…

I have just walked into Nicky Cornell’s and after 10 months of driving all over London and the suburbs have within minutes found my French bed and bedside tables.
It is full of character furniture for all tastes but above all it is packed with one off pieces not seen in other showrooms, well made and stylish that can be used in modern or traditional decor, I absolutely love it here,
I will be back to decorate the rest of my house.

25 July 2025
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Sofie,

Thank you for your lovely review, we are so pleased to hear that you enjoyed your experience in our showroom and we hope to welcome you again soon!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Great Service

Ordered a dining table arrived on time and delivery man were very helpful, put it all together and took away the packaging, would recommend the service.

10 June 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Alison,

Thank you for your kind review. We are so pleased to hear that you enjoyed your experience with us, especially our room of choice delivery service.

Kind Regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Fabulous

Lovely selection of furniture and very helpful staff.

10 July 2025
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Karen,

Thank you for taking the time to write us a kind review!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Helpful and responsive

Ellie was very helpful and responsive - thank you!

7 July 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good Afternoon Chris,

Thank you for your kind words, we are glad you are happy with our service and will pass on the lovely comments to Ellie.

Kind Regards,
The Team @Nickycornell

Rated 5 out of 5 stars

Excellent! Recommend!

Fast delivery and product exactly as described.

4 July 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good Afternoon Ann,

Thank you for your review, we are glad you are happy with our service and we hope that you shop with us again!

Kind Regards,
The Team @Nickycornell

Rated 5 out of 5 stars

So happy with our purchase from start…

So happy with our purchase from start to finish, it was very straightforward and professional. Delivery guys were great, so helpful and pleasant.
We would definitely recommend.
Quality of the furniture is beautiful, just couldn’t be happier. Thank you.

20 June 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good Afternoon Pamela,

Thank you for your message, we are glad to hear that you are happy with our service and your new furniture! We will pass on the kind comments to our delivery team.

Kind Regards,
The Team @Nickycornell

Rated 4 out of 5 stars

The Hallway Bench I ordered was…

The Hallway Bench I ordered was wonderful and well manufactured. A real piece of art I would say.
However it seems that it was delivered directly from the furniture factory or from a warehouse of that factory because it took me some time to clean this piece of furniture because of dirt or dust. To be honest I was surprised by this fact because the furniture was unpacked in my presence, inside the house.
Anyway a very beautiful piece of furniture that's why I will buy again from Nicky Cornell's store.

6 June 2025
Rated 5 out of 5 stars

Item as expected

Item as expected. Order very easy. Delivery ran smoothly and with good communication

3 May 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good Afternoon Rita,

Thank you for your review, we are glad you are happy with our service and we hope that you shop with us again!

Kind Regards,
The Team @Nickycornell

Rated 5 out of 5 stars

Excellent product and communication…

Excellent product and communication throughout.

2 April 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good Afternoon Jane,

Thank you for your message, we are glad you enjoyed your experience with us and we hope that you shop with us again soon!

Kind Regards,
The Team @Nickycornell

Rated 5 out of 5 stars

Great Product

Great product, great service good website, arrived promptly and delivery men very helpful.

1 June 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good Afternoon,

Thank you for your review, we are pleased to hear that you are happy with our service and we hope that you shop with us again!

Kind Regards,
The Team @Nickycornell

Rated 5 out of 5 stars

Console table - A very efficient service all round

A very efficient service all round - paid a deposit and then the remaining amount prior to delivery . Communication regarding the delivery was good and we are pleased with our purchase. Would recommend Nicky Cornell and wouldn’t hesitate to use them again.

1 May 2025
Rated 5 out of 5 stars

Faultless experience with Nicky Cornells

Very good company to deal with. From ordering to delivery of my 2 bedside tables the experience was faultless.
The bedside tables are very attractive and a perfect addition to the bedroom. They are good value for money.
I recommend this company.

31 March 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good Afternoon Susan,

Thank you for your kind words, we are so pleased to hear that you enjoyed your experience shopping with us and your new furniture!

Kind Regards,
The Team @Nickycornell

Rated 5 out of 5 stars

Great rustic tablecompany

Great company. Couldn’t have been more helpful, especially Haley right down to the lovely guys who delivered and unpacked etc.
We are really pleased with our table and the quality is excellent.
Would definitely shop with them again.

18 April 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good Afternoon Deborah,

Thank you for your review, we are glad that you are happy with your experience and we will pass on your lovely comments to both Hayley and our delivery team!

Kind Regards,
The Team @Nickycornell

Rated 5 out of 5 stars

Extremely helpful with ordering

Extremely helpful with ordering

17 May 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good Afternoon Melanie,

Thank you for your kind message, we are happy to hear that you are satisfied with our service and we hope that you shop with us again!

Kind Regards,
The Team @Nickycornell

Rated 5 out of 5 stars

Fabulous furniture

Fabulous furniture, deluvery was prompt and very safely packed

21 April 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good Afternoon Andrew,

Thank you for your lovely review, we are pleased to hear that you are happy with your new furniture and the delivery.

Kind Regards,
The Team @Nickycornell

Rated 5 out of 5 stars
Nicky Cornell logo

Reply from Nicky Cornell

Good Afternoon Anastasia,

Thank you for your review, we are pleased that you are happy with your new floor lamp and we hope that you shop with us again in the future.

Kind Regards,
The Team @Nickycornell

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