NHS Professionals Reviews 

3,711
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach throughout the process. Many highlight the exceptional customer service, noting clear guidance, prompt communication, and quick responses to queries. The overall user experience, from application to onboarding, is frequently described as smooth, seamless, and well-organized. However, some customers also noted occasional delays in the vetting process or getting checks completed. These instances included applications taking longer than anticipated, sometimes due to issues with document acceptance or needing frequent follow-ups.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, describing them as lovely, accommodating,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

User experience

Clients share positive opinions on user experience, with many describing the recruitment and onboarding... See more

Service

Customers had positive experiences with service, with many reviewers expressing gratitude for the supportive... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am currently going through the recruitment process with Fiona Foster, she has been great, keeping me updated and replying to all my questions immediately and I have asked a lot of questions!!! S... See more

Rated 5 out of 5 stars

I had a very positive experience with NHS Professionals (HCSWD). Communication was prompt and clear, the booking links worked smoothly, and final onboarding was easy to complete. Special thanks to Sar... See more

Rated 5 out of 5 stars

Debby Davies was my advisor and she was amazing. Communication was excellent, she liaised with me consistently throughout the entire process, was always available to answer any questions and gave m... See more

Rated 5 out of 5 stars

I had such a positive experience with Olivia! Honestly so kind, supportive and approachable from start to finish. No question ever felt silly and she was always happy to help and explain things clear... See more


Company details

  1. Recruitment Service
  2. Payroll Service
  3. Recruiter

Written by the company

NHS Professionals are a flexible staffing provider to the NHS, with over 150,000 Bank Members and 50+ client Trust customers. If you have any feedback regarding our service, we ask that you utilise our website (link below), where a member of the customer engagement team will come back to you. Please note, if you would like to leave a compliment for an NHSP Bank Member, they will receive an official letter that can be used towards their professional revalidation. https://www.nhsprofessionals.nhs.uk/feedback


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

No history of asking for reviews

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4.7

All reviews

(3,711)

235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My recruitment with NHS Professionals

My recruitment with NHS Professionals has been made easier with the support and hard work from Gbemisola Williams( Abi) who was always very calm and helpful when myself and a manager kept emailing her many times for information for start dates etc. All the staff were professional and helpful.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

was helpful, responsive, and guided me through the process efficiently, making everything easier to complete. So far, my experience has been positive, and I appreciate the support and professionalism

The overall registration process was smooth and well organised the registration steps were clear and the support i received from Vasim was excellent he was helpful responsive, and guided me through the process efficiently, making everything easier to complete.
So far, my experience has been positive, and I appreciate the support and professionalism shown throughout the onboarding process. I’m looking forward to continuing my work through NHS Professionals.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with HNS…

I had a great experience with HNS Professionals. The process was smooth, well organized, and very professional.
Monika Kaszuba was especially helpful her communication was clear, timely, and supportive throughout. She made everything easy and stress free.

I would highly recommend HNS Professionals for their excellent service.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and intelligent

I will like to personally mention Monika Kaszuba for her professionalism and patience. She communicate well and promptly. She takes her time to explain information to be well understood and give feedback anytime I requested for more information. Monika keep the good human relation and patience up.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently went through the NHS…

I recently went through the NHS recruitment process via NHS Professionals and I want to take a moment to properly recognise the people who made it such a positive experience, because good service deserves to be acknowledged.
Farzana Baig, Hariom Sharma, and Mike Brady were exceptional throughout. From the very first point of contact to my final onboarding, all three were consistently responsive, clear in their communication, and genuinely supportive. In a process that can often feel impersonal or drawn out, they made it feel the complete opposite, like there were real people in your corner, invested in getting you through smoothly.
What stood out most was how well-coordinated everything felt. Nothing fell through the cracks. Queries were picked up quickly, next steps were always clearly communicated, and whenever anything needed chasing or clarifying, it was handled without me having to follow up repeatedly. That kind of reliability is rare and it made an enormous difference to my experience.
The onboarding itself was seamless. By the time I started my role, I felt prepared, informed, and well set up, and that is a direct result of the groundwork this team laid throughout the process. It is the sort of behind-the-scenes effort that often goes unnoticed, but it absolutely should not.
Farzana, Hariom, and Mike, thank you. You represented NHS Professionals brilliantly and I would not hesitate to recommend this service to anyone entering the NHS on the strength of the support I received.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

I received good contact and guidance…

I received good contact and guidance from NHSP as I am new to NHSP.
Recruitment staff are friendly and explain carefully what i needed to do which is important so I could properly understand the process of completing registration.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with NHSP!!

My overall experience with NHSP has been great, with special thanks to Debby Davies, my recruitment consultant at NHSP.

Debby has been exceptionally professional; in keeping me adequately informed in every step of the way, for placement into the roles I have had in Manchester Foundation Trust, MFT.

Debbie has been great in providing the required information pre and post interview, and she provides feedback in a timely manner.

She has been absolutely brilliant, with her excellent communication and administrative skills, and this has helped make my overall experience with NHSP great.

Thank you.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with NHs professionals

I had a very positive experience with NHS Professionals throughout the recruitment and onboarding process. Communication was clear and supportive at every stage.

Debby Davies was especially helpful and responsive, making the process smooth and reassuring for me.

I’m grateful for the support and would happily recommend NHS Professionals to others.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and assistance from Debby Davies.

I had the pleasure of meeting Debby Davies from NHS Professionals who has assisted me since day 1 of rejoining NHSP

Whenever any issues would arise, I could always email and phone Debby and she would respond very quickly. She has guided me through all the steps that I needed and would give me beneficial advice.
I will always be grateful to Debby for all the help she has given me and could not ask for a more better consultant to guide me back into NHSP.

I would like to thank Debby for all the help she has given me in rejoining and wish her nothing but the best!!!

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with the recruitment…

Great experience with the recruitment process. Everything was clear, smooth, and well organised.
Debby Davies was very supportive and kept me informed at every stage, which made the process much less stressful. I’m really grateful for the opportunity and would definitely recommend the team

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Learnt from experience.

General anaesthesia can cause fear and anxiety in most elderly patients.

• Death 1- 100,000 ( she could be it)
• Fear of waking up
• Far of delayed recovery
• Will not wake up
• Fear of waking up
• will not gain consciousness

Medical factors that need to be taken in account
patient can die with the following symptoms
Severe obesity
Sleep apnea
Heart disease and other related issues relates to the lungs .
Due to respiratory complications

Side effects
•severe Nausea
•Vomiting
•confusion
• unable to think straight issues
• particular in older mature adults
• causing postoperative mental issues mindset issues .
I am a qualified therapist nurse and physician. Myself even though I might not look it .

1 March 2026
Unprompted review
Rated 1 out of 5 stars

I could write for days about this…

I could write for days about this business and the poor management but it's not really worth the time. They should split the temporary staff reviews from the corporate staff for an organisation of this nature and you would get a true picture of how hey treat people.

29 March 2026
Unprompted review

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