A24 Group Medical Staffing Reviews 2,219

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and compassionate approach, making interactions pleasant and supportive. Many people highlight the exceptional customer service, noting the clear communication, quick assistance, and the company's commitment to meeting promised services. The overall user experience is consistently described as seamless, straightforward, and well-organized, with many appreciating the efficiency and ease of the processes. However, some customers also noted a lack of induction when starting work with the company. A few other people also felt that there was miscommunication regarding placement details and found some interactions with a recruitment manager to be frustrating or challenging.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, compassion, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the helpfulness and... See more

User experience

Consumers find the user experience to be positive, with many describing the process as seamless and... See more

Based on these reviews

Rated 5 out of 5 stars

I was informed about the shift and when it was confirmed I was given clear details of where I will be providing my services. I did not have to be frustrated about completing the claim forms, it was... See more

Company replied

Rated 5 out of 5 stars

I had the best experience during the registration process. The lady who assisted me (Nandi) was really helpful and patient. Thank you very much, and keep up the wonderful work you do Nandi. She called... See more

Company replied

Rated 5 out of 5 stars

So far I have learnt how to be patient when taking care of different patient and also interact with other carer and obtain knowledge from my colleague's I work with. And the company is managing to mee... See more

Company replied

Rated 5 out of 5 stars

Firstly it's honest, eg it gave s us dates for careon training & instructor. When encounter a challenge with care on tablets instructor is always available


Company details

  1. Nursing Agency
  2. Recruiter
  3. Recruitment Service
  4. Temp Agency

Written by the company

The A24 Group is an industry-leading Medical Recruitment Agency, that operates in the United Kingdom, United States, and South Africa. The A24 Group was the first medical staffing company to offer a 24-7 service, 365 days a year. The organisation is still uniquely differentiated by the speed and efficiency of service response; its unmatched compliance processes; and advanced ICT management systems, developed in-house. It is an advantage that benefits our clients and candidates, maintained through a singular dedication to training and systems excellence.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Current recruitment manager Sam Brown

Current recruitment manager Sam Brown, avoid - he is a bully. I was a locum pharmacist in 2018 and he accused me of being a liar.

He accused me of being dishonest about my job situation, despite me having already confirmed a locum position through another agency. There was a clear miscommunication on his part: he was liaising with an aseptics manager, not the clinical manager I had been in discussion with, yet he insisted he had authority over my placement.
Throughout the process, I felt pressured and unfairly blamed, even after explaining the situation clearly. While he may be well-intentioned, his approach can be frustrating, accusatory, and stressful for candidates. I would advise caution and thorough verification if considering working with him.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Best agency ever!

This is the best agency I've ever worked for. The staff are very professional, compassionate and efficient. I highly recommend it.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. The staff are extremely friendly. I'm so honored to work for A24. Great salaries and paid on time.

28 August 2025
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Debra,

Thank you so much for this glowing review! We are absolutely delighted to hear you consider the A24Group a great company.

It means a lot that you find our staff extremely friendly and that you feel honoured to work for A24. Knowing that we are consistently delivering on great salaries and ensuring payments are made on time is vital to us.

We are honoured to have you as part of the A24 team, Debra, and look forward to supporting your continued success.

Kind regards,
The A24Group Medical Staffing Team

Rated 5 out of 5 stars
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Nomathamsanqa,

Thank you very much for your positive feedback! We are delighted to hear that you find A24Group to be well organised.

We aim to maintain high standards of organisation to support all our medical professionals effectively. We truly appreciate you sharing this.

Best wishes,
The A24Group Medical Staffing Team

Rated 5 out of 5 stars

I had time to understand how to take…

So far I have learnt how to be patient when taking care of different patient and also interact with other carer and obtain knowledge from my colleague's I work with. And the company is managing to meet the services they promised to the client.

17 August 2025
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Hello, thank you for the positive review, and happy that we are able to offer you valuable skills and knowledge.

Rated 5 out of 5 stars

Best agency

Best payrates, very professional consultants

14 August 2025
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Thank you for the positive feedback, really appreciate it :)

Rated 5 out of 5 stars

*Reliability*

*Reliability*: Ability to meet staffing needs and provide consistent care.
Communication*: Effective communication with clients, staff, and healthcare teams.Flexibility*: Ability to adapt to changing needs and schedules.
Compliance*: Adherence to regulatory requirements and industry standards.

Reputation*: Online reviews, testimonials, and word-of-mouth.
*Cost*: Competitive pricing and value for services.
-*Support*: Availability of support staff, resources, and training.

9 August 2025
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Thank you so much for the positive review, much appreciated!

Rated 5 out of 5 stars

I was informed about the shift and when…

I was informed about the shift and when it was confirmed I was given clear details of where I will be providing my services. I did not have to be frustrated about completing the claim forms, it was done at the company, which made things easier for me.
From time to time I receive emails from the company to check up on how do I feel, which means that the company cares about it employees.
Whenever I write ✍️ on whatsapp I get a certifying reply detailing everything I needed. When I request anything it is provided immediately.
I am happy and impressed at the same time.

1 August 2025
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Thank you so much for the wonderful review - our candidates are our bread and butter, and we always strive to give this level of service!

Rated 5 out of 5 stars

By using technology it makes me feels…

By using technology it makes me feels reviewed my mind and update me in many ways not old ways.l learn to have things in evidence by writing and signing black and white.

28 July 2025
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Hello, thank you, yes we want our technology to make things convenient and transparent for our valued candidates! :)

Rated 5 out of 5 stars

What I love about 24 Group is that you…

What I love about 24 Group is that you don't have to wait long for your salary not like other agency. And they respond quickly.

27 July 2025
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Hi there, we value our candidates, and we have not missed a payroll in 25 years! Thanks for the positive message.

Rated 5 out of 5 stars

I am grateful

They help me to get work and the always pay on time

31 July 2025
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Hello, thanks for the positive review, we appreciate this very much.

Rated 5 out of 5 stars

I've been with this company for almost…

I've been with this company for almost 2 months now. I cannot complain im very grateful for working under or for them. They handle everything with grace if you made a mistake with or didn't understand procedure they will calmy explain everything.
Even if you didn't see a shift posted online they will kindly call you to see whether you available or not.

21 July 2025
Rated 4 out of 5 stars

Still undecided?Read my review I believe you'll make the right choice

What I love is that you don't have to pay anything to be registered.
Before confirming your booking they discuss rates and hours with you so it's to decline or agree with them.
We have an App where you can check available shifts and you can filter area or distance according to your preference.
On the same App you can mark yourself as available, unavailable, unknown or booked so they can see before calling you for available shifts.
They have 24 hours live chat incase you need help or there's something you need clarification on

22 July 2025
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Hello there, thank you so much for the detailed and positive review! We are glad that our consultants and technology works for you, and appreciate your feedback.

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