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Newbridge Silverware Reviews 23,928

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TrustScore 4.5 out of 5

4.6

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Looking at 1,512 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their beautiful design, unique nature, and high quality, often noting their suitability as gifts. The service is frequently described as excellent, with many appreciating the ease of ordering and the prompt, well-packaged delivery. Reviewers are particularly happy with the Christmas decorations, jewelry, and silverware, often mentioning their detailed craftsmanship and the joy they bring as keepsakes. However, some customers experienced issues with delivery, reporting unexpected arrivals or long delays for their orders. A few others also felt that the customer aftercare was non-existent when a product was not fit for purpose, and some noted minor problems with product design, such as difficult earring backs or scratchy engraving.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing items as beautiful,... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting its speed and efficiency. Many... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard and beautiful... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of ordering online and the prompt... See more

Service

People report positive experiences with service, often highlighting the friendly, courteous, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gift was beautifully designed and was such a lovely surprise for two friends "Special Birthdays". They really loved the gifts. The gifts arrived in lovely boxes and in great time too from the th... See more

Rated 5 out of 5 stars

These Christmas decorations are unique. I have not found these items anywhere else. Beautifully crafted and so detailed. Very quick delivery and packed well. We like to get family members a new tree... See more

Rated 5 out of 5 stars

Every year I treat myself to a new Newbridge Silver Christmas decoration and this year totals my 50th piece...people give them ro me as Christmas and birthday gifts. I bought the Aurora Borealis Snow... See more

Rated 5 out of 5 stars

Hi I purchased from Newbridge recently. I ordered click and collect. In doing so I accidentally chose a shop up the country instead of Cork. Totally my mistake. I rang the shop and without a moments h... See more

Company details

  1. Jewelry Store
  2. Gift Shop
  3. Home Goods Store

Written by the company

Official Newbridge Silverware. Designer and producer of jewellery, homeware and giftware products and it is this unique history of craftsmanship and experience, combined with a contemporary and fresh attitude to design, that puts Newbridge Silverware on the cutting edge of modern living.

Delivery Information

Written by the company

Details
We currently ship to more than 50 countries, with more being added regularly. Please visit our delivery/shipping page for more information.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great presentation

Lovely product bought as gift & recipient delighted with it & the presentation box. Delivery amazingly quick. Kept up to date with everything. Loved the fact that An Post was able to email me to say it was delivered.

1 April 2026
Rated 5 out of 5 stars

Quality as expected

Ordered 6 teaspoons to add to the set of cutlery we have in UK. Easy to order and quality was as expected from Newbridge Silverware.
Arrived beautifully packaged!
Great service.

31 March 2026
Rated 5 out of 5 stars

Paw 🐾 friends

Ordered a silver dog paw keyring & engraving. Perfect present for a friend with new family pet. Great price & packaging . Like the personal touch of added contact numbers if necessary. Really like that you can phone & that staff are always helpful friendly efficient & courteous.

27 March 2026

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