Newbridge Silverware Reviews 23,928

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and craftsmanship of the products, highlighting their beauty and uniqueness, especially for gifts and special occasions. Many appreciate the wide selection of items available, from jewelry to Christmas decorations, and frequently commend the efficient and well-packaged delivery service. However, some people were dissatisfied with delivery issues, mentioning delayed or lost orders and difficulties with tracking. A few other people also felt that some products had design flaws, such as earrings that were hard to wear or pens that didn't work, and expressed frustration with customer service regarding these issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and efficiency of... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard, beautiful craftsmanship,... See more

Order

Reviewers mention positive feedback about order. Many customers found the online ordering process easy and... See more

Service

Users describe positive interactions with service, highlighting its efficiency, speed, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi I purchased from Newbridge recently. I ordered click and collect. In doing so I accidentally chose a shop up the country instead of Cork. Totally my mistake. I rang the shop and without a moments h... See more

Rated 5 out of 5 stars

These Christmas decorations are unique. I have not found these items anywhere else. Beautifully crafted and so detailed. Very quick delivery and packed well. We like to get family members a new tree... See more

Rated 5 out of 5 stars

Every year I treat myself to a new Newbridge Silver Christmas decoration and this year totals my 50th piece...people give them ro me as Christmas and birthday gifts. I bought the Aurora Borealis Snow... See more

Rated 5 out of 5 stars

Have ordered many times from Newbridge. I have bought various items such as Christmas tree decorations, jewellery and a clock. I have always been delighted with my purchases. Great service and beautif... See more


Company details

  1. Jewelry Store
  2. Gift Shop
  3. Home Goods Store

Written by the company

Official Newbridge Silverware. Designer and producer of jewellery, homeware and giftware products and it is this unique history of craftsmanship and experience, combined with a contemporary and fresh attitude to design, that puts Newbridge Silverware on the cutting edge of modern living.

Delivery Information

Written by the company

Details
We currently ship to more than 50 countries, with more being added regularly. Please visit our delivery/shipping page for more information.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

We received a gift of full Kings…

We received a gift of full Kings cutlery four decades ago as a wedding present. It is still in use on a daily basis as perfect as it was when we took it out of its box. Beautifully made, a real classic, timeless.
I also bought steak knives which are more contemporary in design but equally elegant and graceful to use.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Website was easy to use and easy to…

Website was easy to use and easy to place an order. The items purchased arrived promptly on the day I was told they would be delivered.
The items purchased were a birthday gift & the birthday girl was delighted with her gifts.

10 April 2026
Rated 5 out of 5 stars

I’m delighted with the watch

I’m delighted with the watch, it was exactly what was shown on the site, the inscription was beautiful. I was kept up dated with timely Correspondence. The delivery was on time . Overall an excellent service.

9 April 2026
Rated 5 out of 5 stars

Lovely addition to my Nova collection

Love this set of salad spoons and delighted to finally receive them following protracted communication with Parcelforce who were abysmal. Because of the issues I have had with postage delivery I doubt I would do an online order as has cost me a fortune in calls and parcelforce did not adhere to the instructions given online, via phone and numerous other ways to deliver! Having said that I am delighted with my purchase.

20 April 2026
Rated 5 out of 5 stars

Great presentation

Lovely product bought as gift & recipient delighted with it & the presentation box. Delivery amazingly quick. Kept up to date with everything. Loved the fact that An Post was able to email me to say it was delivered.

1 April 2026

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