I found it easy to order the nets, just measured my windows, filled in the details online, added a few extra details such as did I want them hemmed at the sides and then was quoted a price. Once my or... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.
Contact info
New Forest, United Kingdom
- 02380 844714
- hello@netcurtainsdirect.com
- www.netcurtainsdirect.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality
Easy to order. Good quality net curtains cut to size. Delivered in good time. Would recommend and use again.
Excellent net curtains by far👍👍
I looked at alot of firms supplying net curtains Net curtains direct were the cheapest by far but the quality of the nets are brilliant 10/10
The fast and efficient was excellent 5 days in total from ordering to been delivered will highly recommend 👍👍👍
Absolutely 💯 service
Absolutely 💯 service, so easy to order and the quality is 💯 of what I expected.
Will definitely be using them again .
Highly recommend 👌
Excellent
Just received my order from net curtains direct.
Such an easy process from start to finish.
Quality of the curtains are excellent,such a quick ,easy process.Will definitely use them again ,highly recommend this company.
Great products
Can't recommend this company highly enough, and a return customer. Great range of net curtains, great quality, spot on custom sizing and good delivery time.
Great experience
I have a very wide window with a drop that's not available in most stores so I searched the web and found these, well to say I'm pleased is an understatement, I managed to get the exact drop that I need and the width was perfect. They were delivered within 5 days so that was an added bonus. I will definitely recommend them to all my friends
Very happy customer
I was extremely happy with NetCurtains direct.
They have a great choice of fabrics and finishes etc. Communication prior to and during order process was efficient and helpful. The curtains arrived on time - carefully packaged and labelled which made it easy to sort and hang. The finished product is lovely - I am very happy.
I would recommend Net Curtains Direct without hesitation.
Good customer service
After an initial mistake in the curtain sent to me the customer service responded very quickly and sent the correct order without any delay. Mistakes happen, but the reliability of a company rests on how easy it is to get them put right!
Net curtains
Beautiful net curtains much better than expected great customer service and fast delivery highly recommended
Excellent service and product
So impressed with both the quality of the product and prompt delivery. It is so lovely to see crisp white curtains hanging from my windows. Looking good from the outside and from the inside....actually had a few complements from my neighbours !
Good service and lovely curtains,they…
Good service and lovely curtains,they look fabulous.
Excellent customer service
I cannot thank the team enough for their excellent customer service - I ordered and paid for my voiles and had used a previous order not realising that I was in fact ordering way over size. They noted that the order did not make sense and contacted me. The agent Sim was so patient with me took time to run through the order a few times to ensure I was confident I had got it right. Thank you your service is unsurpassed.
Really impressed with the quality and…
Really impressed with the quality and apparent attention to detail on receiving my net curtains today. Seem to have a real air of professionalism about them. Much better than I was expecting for the price too!!! And very fast delivery time! I definitely will be coming back if/when I need more nets!! Thank you very much!
Good quality but took ages to arrive.
The website is great with a great selection of products. Ordering was easy and found exactly what i wanted. Lead times on website are completely wrong! the lead time for what i ordered was 14 days ...... my order actually took nearly 4 weeks to arrive! had i of known that it would be this long i would have ordered elsewhere. When i called to enquire about my order the first time after 2 weeks the lady was very rude and spoke to me really abruptly. The second time i called after 3 weeks the lady was great and couldn't have been nicer so i guess customer service is hit and miss. The actual product itself looks and feels like great quality and i am happy with it now it has arrived. Had to remove stars because of the points raised.

Reply from Net Curtains Direct
Quick, easy and great quality
Ordering was easy, and the nets arrived quickly, exactly as I'd ordered. They're great quality too, much thicker than the nets I had before. I'm very happy.
My shopping experience with you was…
My shopping experience with you was good, thank you
Made life easy excellent quality
Made life easy excellent quality, Well made and easy to hang
The best experience ever
The new nets for 10 windows only cost £37.00 and are absolutely brilliant. They all fit beautifully and arrived within 3 days of ordering them. Superb value and great service. I cannot recommend them more highly
I ordered from this company twice
I ordered from this company twice. They have sewn grey labels in white net curtains in such a way that you have to undo the seams to remove them, if you simply cut the labels, it still leaves an ugly grey stub, which spoils the whole look of the curtain. So, when I placed my second order (because I needed the same type of curtain again), I asked them specifically not to sew any labels. They said ok and sew them regardless.

Reply from Net Curtains Direct
Great curtains
Love the curtains I've just purchased from Net Curtains Direct. I didn't really know what I was doing with measurements so had to phone for advice and although we got there in the end I did feel like I was a little bit of an inconvenience to the lady I spoke to but never mind she may have been having a bad day and then got me on the end of the phone!! 😁
Delivery was quick so that was also good.
Thank you
Sue b

Reply from Net Curtains Direct
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







