Nested Reviews 991

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and helpfulness, noting that interactions are pleasant and productive. Many highlight the exceptional customer service, appreciating the personalized and understanding approach. Reviewers frequently mention the efficiency and ease of their overall experience, with quick response times and smooth communication being key factors. However, some customers also noted issues with communication, mentioning that they experienced delays in responses and felt pressured for unrealistic completion dates. A few people also felt that the service did not meet their expectations, describing difficulties in communication and a lack of job performance.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Consumers find service to be positive, highlighting the personal, tailored, and professional approach.... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the responsiveness and proactive approach... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praised the ease of communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selling our property couldn’t have been easier with Simon’s help. His expertise, character and professionalism shone through from the moment we met him. His skills behind the camera are outstanding a... See more

Rated 5 out of 5 stars

If you’re selling in Greenwich, we highly recommend Reiss Braniff with Nested. He knows the market in Greenwich well, he sold our house this year for the price we wanted and made the process as easy a... See more

Rated 5 out of 5 stars

Ben was absolutely brilliant in helping us get our flat ready to sell. He gave us the advice we needed to make the right improvements, and thanks to his guidance and professionalism, we got it sold! B... See more

Company replied

Rated 5 out of 5 stars

Matthew Gullick sold our complicated property in Winchester and we wouldn’t hesitate to use his highly professional service again. We have recommended him to two Winchester friends who will be using... See more


Company details

  1. Real Estate Agents

Written by the company

Estate agents you'll actually like, with technology you'll seriously love. Learn more about the modern agent on our site or by calling 020 3858 0695

The modern estate agent

Written by the company

Get the best result from your sale by combining the best of traditional agents with powerful technology.

Contact info

4.9

Excellent

TrustScore 5 out of 5

991 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Property sale 5 star* Outstanding

5 star*Outstanding. Having lived in London for many years. Mr Adam Anker helped me relocate back to Wales. Having researched many agencies. Nested will be the only agent I will use now and in the future.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Jessica Grimes was simply lovely from…

Jessica Grimes was simply lovely from start to finish. She was amazing in helping us move from Barnsley to Doncaster. She was friendly, speedy and very personable. We feel very lucky she oversaw our house purchase. Thank you. Chris and Kelly W - Kirk Sandall

1 July 2025
Unprompted review
Rated 5 out of 5 stars

A Seamless Buying Experience with a Proactive Estate Agent

I had a fantastic experience working with Tom Cottrell throughout the entire process of purchasing my property. From start to finish, his communication was absolutely outstanding—always clear, prompt, and reassuring. Tom was incredibly supportive at every stage and especially helpful in pushing through the final steps to ensure completion went smoothly and on time. I truly appreciated his professionalism and persistence, and wouldn’t hesitate to recommend Tom to anyone looking to buy or sell a property. Thank you again for all your hard work!

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding From Matthew Gullick, Hampshire

Matthew Gullick was outstanding when handling the sale of my property near Winchester. The cottage wasn't a straightforward sell but, through his extensive knowledge of the market, and attention to the little details that make the difference, he found a match, and then oversaw the transaction through to completion with utmost competence. I was delighted with the outcome, and would thoroughly recommend Matthew to anyone seeking to buy or sell property within his catchment area.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

We recently just bought our first home…

We recently just bought our first home through Nested, Francesca was amazing and helped us every step of the way, always keeping us updated, and on hand to answer any questions we had. Couldn't be happier with how everything went.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Tom Cottrell & Nested

I cannot recommend Tom Cottrell highly enough for the work he put in to sell our flat in North London. Imagine if you will, all of the stereotypes surrounding estate agents - the smarminess, cheap suits, overconfidence and endless spam phonecalls - and lay this completely to one side. Tom could not be further from this - a genuinely down to earth and refreshingly honest guy who was candid from the start about the property, prospects of sale and valuation.

An offer was received soon after the property went onto the market, something we believe was in part due to Tom's approach to the sale. Throughout the conveyancing process, which was protracted due to unforeseen delays, Tom was with us every step of the way, putting the hard yards in behind the scenes, liaising with our buyers and their solicitors and providing valuable advice to overcome several sticking points. It was a pleasure to work with Tom - we are really glad we went with Nested!

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Jason Vimpany worked really hard to get…

Jason Vimpany worked really hard to get this sale over the line
All aspects of the service worked really well but it was his efforts to get some impetus behind the purchasers' solicitors that made such a difference in the end.

13 June 2025
Unprompted review
Rated 1 out of 5 stars

The worse estate agent that I ever had…

The worse estate agent that I ever had to deal with
1. Trying to persuade the buyer that was introduced by my previous agent to buy his other properties, then taking credit for the purchase of my property by the same buyer
2. Making the process stressful, influencing the buyer to doubt purchasing my property.
3. Constantly calling to put pressure on me for non existent reasons or to push for unrealistic completion dates
4. My solicitors were doing mediating work as he was so difficult to communicate with, failing on doing his job, but still wanting commission

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Matthew Gullick managed to find me the…

Matthew Gullick managed to find me the perfect home. The home he found for me had incredible character and many plus points to the property.
He was extremely professional and helpful throughout, with a good insight into the property market. He couldn’t do enough to support the process of negotiations and giving his client exactly what they desired. I would recommend him in a heartbeat!

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Matthew Gullick!

We received an excellent service from Matthew from start to finish overseeing our property sale and purchase. Service and communication were 1st class at all times.
I can highly recommend. Thank you so much Matthew.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Francesca and Chris!

We cannot recommend Francesca and Chris highly enough. Their expertise and knowledge are unparalleled. They priced our home perfectly, arranged 18 viewings, and sold it within two weeks! Throughout the entire process, they kept us consistently informed and provided unwavering support, promptly answering any questions we had.

Their determination and tenacity are unmatched; they went above and beyond by proactively managing every link in the chain, keeping all parties on track so we could exchange and complete as quickly as possible.

Selling and buying a home can be incredibly stressful, but thanks to Francesca and Chris, the experience was seamless and stress-free. We’re so grateful for their dedication and hard work. Thank you both so much!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Barnaby osborne has always been very…

Barnaby osborne has always been very helpful and reliable when I contact to book in valuations. He is always very efficient and always makes time to fit my requested in. I would highly recommend him to anyone!

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Working with Simon Bourne at Nested Nested to…

Working with Simon Bourne at Nested to secure our property was an absolute pleasure. He is an extremely knowledgeable estate agent and gave us confidence in our purchase whilst highlighting the flaws and updates needed to make this our dream home without papering over the cracks!

Simon was always prompt in communicating with us for any queries, no matter how late in the day he always responded within a few minutes.

Simon was professional, pleasant, helpful and went above and beyond to make our house buying smooth and stress free.

Overall we were extremely happy with all aspects and we would highly recommend his services.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Matthew Gullick is an exceptional real…

Matthew Gullick is an exceptional real estate agent. He expertly guided my parents through their recent home purchase, making the entire process professional and remarkably smooth. His organizational skills and dedication were truly impressive, and I wholeheartedly recommend his outstanding services. I wouldn't hesitate to work with him again.

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Matthew Gullick is a first class Winchester agent.

Matthew Gullick sold our complicated property in Winchester and we wouldn’t hesitate to use his highly professional service again. We have recommended him to two Winchester friends who will be using him in the future. He managed the relationships between the buyer and the conveyancing lawyers with insight and speed, and all parties involved in the sale were kept informed at each stage of the transaction. Matthew always seemed to be one step ahead of us and answered our questions honestly and accurately every time. Well done and thank you. Looking forward to instructing you to find us another house very soon. Dr. Jacqueline Still

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Matthew is a star

From start to finish, Matthew Gullick surpassed expectations. His valuation was accurate, manner polite and efficient and he calmed any nerves that we had as sellers. Matthew guided us through the process and remained active and engaged throughout the sale. We were so lucky to have found him!
Bella Cooper

1 October 2024
Unprompted review

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