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Nemlig Reviews 

46,418
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've ordered multiple times from Nemlig, and it has been mostly smooth going. Occasionally they will get something wrong, or it is damaged in packing or transit, but it's been easy to claim during tho... See more

Company replied

Rated 5 out of 5 stars

I had a hick-up on the delivery and complained. I was honestly surprised of the attention I got on the matter. They even called me! So now I am back at being the happy steady customer with Nemlig. Gre... See more

Company replied

Rated 5 out of 5 stars

It's very convenient to shop with Nemlig! There are many windows for delivery options and it's easy to track the delivery of your order. I usually am able to find all the items that I need and often t... See more

Company replied

Rated 5 out of 5 stars

Nemlig is a game changer for our family saving us time! We don’t have to leave our house while the weather is cold nor carry heavy groceries. They provide so many free delivery windows making it affor... See more

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Company details

  1. Supermarket
  2. Grocery Delivery Service

About Nemlig

Written by the company

Køb dagligvarer på nettet hos Danmarks største online supermarked. nemlig.com tilbyder Danmarks største vareudvalg på nettet - Med et prisniveau som i de landsdækkende supermarkeder samt spændende tilbud hver uge! Køb nemt ind i kategorierne Frugt & Grønt, Kød & Fisk, Køl, Frost, Kolonial, Drikke, Kiosk, Pleje og Husholdning. nemlig.com leverer også lækre delikatesser fra et bredt udvalg af delikatessebutikker.
Gå på opdagelse i specialbutikkerne.

Nemlig A/S

Written by the company

Danmarks mest fleksible levering
Vi leverer dine vare, den time på dagen det passer dig - alle ugens 7 dage.
Returpant
Vi tager dine pantflasker med retur, så du slipper for køen ved flaskeautomaten.
Kundeservice er åben
Chat: Alle dage fra kl. 6 til 22 / Telefon: Mandag 10-16, øvrige dage 10 til 16/ Kontakt os på tlf. 7033 7233 / E-mail: kontakt@nemlig.com

Contact info

Promotion box for Nemlig

Nemlig

Dagligvarer, måltidskasser og masser af inspiration til madlavningen.

4.7

Excellent

TrustScore 4.5 out of 5

46K reviews

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4.7

All reviews

(46,418)

8,446 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall good

I've ordered multiple times from Nemlig, and it has been mostly smooth going. Occasionally they will get something wrong, or it is damaged in packing or transit, but it's been easy to claim during those instances.

29 July 2026
Nemlig logo

Reply from Nemlig

Dear Johann

Thank you very much for your review and for taking the time to share your experience with us.

We are happy to hear that you have chosen to shop with us multiple times and that your overall experience has been positive.

We truly appreciate your feedback, including your comments about the occasions where things did not go exactly as planned. We are always working to improve our processes and make sure our customers receive the best possible service. That is why it is important to us that any issues are handled as smoothly and easily as possible.

Thank you for your trust and for giving us the opportunity to continue improving. We look forward to providing you with many more good shopping experiences in the future.

If you have any questions or need assistance, you are always welcome to contact us. You can reach us via live chat on our website or app, by phone at +45 70 33 72 33, or by email at kontakt@nemlig.com.

We wish you a great day.

Best regards,
Emre

Rated 5 out of 5 stars

It's very convenient to shop with…

It's very convenient to shop with Nemlig! There are many windows for delivery options and it's easy to track the delivery of your order. I usually am able to find all the items that I need and often they are on sale. The drivers are always courteous and helpful. When I have received unsatisfactory produce, a quick email to customer service results in a prompt refund. I am very pleased with the service at Nemlig :).

25 July 2026
Nemlig logo

Reply from Nemlig

Dear customer

Thank you so much for your wonderful review.

It truly means a lot to hear that shopping with us has been a convenient and positive experience for you. We're delighted that you find our delivery options flexible, that tracking your order is easy, and that you're able to find the products you need at great prices.

It's also fantastic to hear that our drivers have consistently left a positive impression and that our customer service team has been able to resolve the occasional issue quickly and smoothly. We always strive to make things right whenever something doesn't meet expectations, so it's great to know that this has made a difference for you.

Thank you for taking the time to share your experience. We look forward to continuing to provide you with great service and many more positive shopping experiences.

If you ever have any questions, you're always welcome to contact us. You can reach us via live chat on our website or app, by phone at +45 70 33 72 33, or by email at kontakt@nemlig.com.

Have a wonderful day.

Kind regards,
Emre

Rated 5 out of 5 stars

Super service !

19 July 2026
Nemlig logo

Reply from Nemlig

Kære Anne

Tusind tak for din flotte anmeldelse.

Det betyder rigtig meget for os, at du har taget dig tid til at dele din oplevelse. Vi er glade for at høre, at du har haft en positiv oplevelse, og det er altid en stor motivation for os at få så dejlig feedback.

Vi arbejder hver dag på at give vores kunder den bedst mulige service, så det er en fornøjelse at vide, at vi har levet op til dine forventninger. Din anmeldelse bliver værdsat af hele teamet og giver os ekstra motivation til at fortsætte det gode arbejde.

Skulle der være det mindste, eller har du nogle gode forslag til os, skal du endelig ikke tøve med at kontakte os på 70 33 72 33, via kontakt@nemlig.com eller direkte på livechatten.

Du ønskes en rigtig god dag.

De bedste hilsner
Emre

Rated 4 out of 5 stars

Super convenient

Super convenient and surprisingly, often with better prices than Føtex. Customer service is where Nemlig.com really stands out though. I can always shop with confidence because if there's any problem at all, they stand behind their products and service 100%. Their delivery is really important and as a disabled person I can highly recommend them.
I only gave 4 stars because they say to send in requests for special items like Häagen Dazs (sadly,they have horrible and over priced ice creams and even the 'premium' options are low quality), sour pickles or a wider selection of quality cheeses, but they never actually stock them.

14 July 2026
Nemlig logo

Reply from Nemlig

Dear Kristen

Thank you very much for your review and for taking the time to speak with me.

I truly appreciate that you had a moment to have a good conversation about your experience.

I believe we had a constructive discussion about some important aspects such as a mostly good customer experience and also your overall feedback and product wishes.

I will of course pass your feedback on to the relevant departments so that we can continue improving and, hopefully, make your wishes become true in the future.

If you have any questions or comments, you are more than welcome to contact us by phone at +45 70 33 72 33, by email at kontakt@nemlig.com, or through our live chat.

Wishing you a wonderful day.

Kind regards,
Emre

Rated 5 out of 5 stars

I received in one day baby free parcel…

I received in one day baby free parcel with free gift and chocolate too, delivery service is so fast and goods are of best quality

25 June 2026
Unprompted review
Nemlig logo

Reply from Nemlig

Dear customer

Thank you so much for your wonderful 5-star review.

We're delighted to hear that you had such a positive experience with your delivery. It's great to know that your baby welcome parcel arrived quickly and that the little extras brought a smile. We're also pleased that you were happy with both the quality of the products and the speed of the delivery, as providing a reliable and enjoyable shopping experience is very important to us.

If you have any questions, you are always welcome to contact us. You can reach us via live chat on our website or app, by phone at 7033 7233, or by email at kontakt@nemlig.com.

We wish you a wonderful day.

Kind regards,
Emre

Rated 4 out of 5 stars

Delivery came on time with a friendly…

Delivery came on time with a friendly smiling Delivery guy

24 June 2026
Nemlig logo

Reply from Nemlig

Dear Brenda,

Thank you so much for your lovely review.

We're delighted to hear that your delivery arrived on time and that you were greeted by a friendly, smiling driver. Providing reliable deliveries with great service is something we work hard to achieve, so your kind words mean a lot to us.

If you have any thoughts or ideas on how we can make your experience even better, we'd love to hear from you. You can reach us on +45 70 33 72 33, by email at kontakt@nemlig.com, or via our live chat.

We wish you a wonderful day!
Kind regards,
Laura

Rated 1 out of 5 stars

Order lottery

So much potential but they cannot seem to get this right. After moving to Denmark from Sweden, I am shocked at how poorly the services are here. It feels like moving to a developing nation. I never had these issues ordering from ICA or Willys in Sweden.

Whenever I order from nemlig, the order is missing significant amounts of the order. The last few times, I must admit, was extreme. Half of the order was missing and in it's place I got a box of strawberries that I did not order. Honestly, I found the service to be so unreliable that I cannot rely on it for meal prepping. I end up having to go to føtex or meny anyway. At this point, I am left with the feeling that it is pointless to use this service.

13 May 2026
Unprompted review
Nemlig logo

Reply from Nemlig

Dear Andreas

Thank you very much for your review.

I sincerely apologize for the poor experience you have had.

In this regard, I would still very much appreciate the opportunity to discuss your experience with you and find an appropriate solution to the issue. Therefore, I kindly ask that you update your review with your contact details and let us know when we may contact you by phone. Alternatively, you are welcome to contact us directly on +45 70 33 72 33, send us an email at kontakt@nemlig.com, or reach out to us via our live chat.

We wish you a pleasant day.

Kind regards,
Laura

Rated 5 out of 5 stars

Good service

Good service, easy communication, competitive prices.

21 June 2026
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Reply from Nemlig

Dear customer

Thank you very much for your review

We truly appreciate your feedback and are delighted to hear that you were happy with our service, communication, and pricing. It was a pleasure assisting you, and we look forward to helping you again in the future.

Should you have suggestions about new items on our website or have any feedback to us, feel free to call us at 7033 7233 or sending us an e-mail on: kontakt@nemlig.com

I wish you a good day.
Best Regards
Mathias

Rated 5 out of 5 stars

Super god behandling da man ringede for…

Super god behandling da man ringede for at få hjælp. Til at få en betaling til at gå igennem.

18 June 2026
Nemlig logo

Reply from Nemlig

Kære Anni

Tusind tak for din anmeldelse.

Det glæder os at høre, at du fik god hjælp, da du kontaktede os, og at vi kunne assistere dig med betalingen.

Vi sætter stor pris på din feedback og er glade for, at du havde en god oplevelse med vores kundeservice.

Har du nogle forslag til, hvordan vi kan gøre din oplevelse bedre? Vi lytter gerne – ring på 70 33 72 33, send en mail til kontakt@nemlig.com eller brug livechatten for at dele dine idéer.

Du ønskes en dejlig aften
De bedste hilsner
Victoria

Rated 5 out of 5 stars

Good price with good quality.

Good price with weekly discounts on products, similiar to other super markets. One things that stands out is quality of fruits and vegetables and meat , which is much much better than your regular supermarkets.

18 June 2026
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Reply from Nemlig

Dear Shene

We're delighted to hear that you appreciate our competitive prices and weekly offers, and that you find them comparable to other supermarkets. It means even more to us that you highlight the quality of our fruit, vegetables, and meat as something that truly stands out.

Providing fresh, high-quality products alongside great value and convenience is what we strive for every day, so your comments are greatly appreciated.

Good price with weekly discounts on products, similiar to other super markets. One things that stands out is quality of fruits and vegetables and meat , which is much much better than your regular supermarkets.

Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.

I wish you a lovely day.

Best regards
Lia

Rated 5 out of 5 stars

Det er fantastisk Så er man fri for at…

Det er fantastisk Så er man fri for at stå i kø Varerne bliver leveret til døren

14 June 2026
Nemlig logo

Reply from Nemlig

Kære Ingelise

Tusind tak for din fantastiske anmeldelse og for dine pæne ord.

Det glæder os meget at høre, at du sætter pris på at slippe for at stå i kø og få varerne leveret direkte til døren.

Vi arbejder hver dag på at gøre indkøbene nemmere og mere bekvemme for vores kunder, så det betyder meget for os at få sådan en positiv tilbagemelding.

Har du input til at forbedre vores service? Del gerne dine idéer med os ved at ringe på 70 33 72 33, sende en mail til kontakt@nemlig.com eller chatte med os via livechat.

Du ønskes en god dag.

De bedste hilsner
Lia

Rated 5 out of 5 stars

Great service

Always on time and bringing all we have ordered. We use them every week since they have a lot of recipes ideas and ecological products.

14 June 2026
Nemlig logo

Reply from Nemlig

Dear Isabel

Thank you so much for your review!

We're delighted to hear that you can always count on us for on-time deliveries and receiving everything you've ordered.
It's especially great to know that you enjoy our recipe inspiration and selection of organic products.

Do you have any suggestions on how we can improve your experience? We'd love to hear from you – call us at +45 70 33 72 33, send an email to kontakt@nemlig.com, or use our live chat to share your ideas.

Have a wonderful day.
Best regards
Victoria

Rated 5 out of 5 stars

Denne gang specielt til de behagelige personer, der bringer varerne ud til os kunder!

This time it’s especially the drivers who bring me my goods from Nemlig I want to praize! Because they/you are such pleasant and nice and helpful personalities, all and everyone of you - each and every time. In short, you are a great asset to your employers - and to us, the customers! Thanks, you guys! You are so appreciated!❗️

4 June 2026
Unprompted review
Nemlig logo

Reply from Nemlig

Dear Linda

Thank you so much for your review.

We are truly happy to hear your kind words, and especially that you would like to highlight our drivers. It means a great deal to us that you experience them as pleasant, friendly, and helpful every time they deliver your groceries.

We will make sure to pass on your appreciation to our delivery teams — feedback like yours is incredibly motivating and reminds us of the important role they play in creating a good customer experience.

Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.

I wish you a good evening.
Best Regards
Lærke

Rated 5 out of 5 stars

All good

All good, good product selection & delivery!
May be some more discounts & better prices that match the offers available at physical supermarkets

3 June 2026
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Reply from Nemlig

Dear Umair

Thank you very much for your great review.

We are delighted to hear that you are satisfied with both our product selection and our delivery service. We also greatly appreciate your feedback regarding prices and discounts. We continuously work to offer attractive promotions and competitive prices, and feedback like yours is very valuable in helping us improve.

If you have any questions, you are always welcome to contact us. You can reach us via live chat on our website or app, by phone at +45 7033 7233, or by email at kontakt@nemlig.com.

We wish you a wonderful day.

Kind regards,
Andrea

Rated 4 out of 5 stars

Fint levering

Fint levering

3 June 2026
Nemlig logo

Reply from Nemlig

Kære Stephen

Tusind tak for din anmeldelse.

Vi har forsøgt at kontakte dig, dog desværre uden held - hvorfor jeg har tilladt mig at sende en mailopfølgning i stedet. Denne er du naturligvis velkommen til at respondere på, og du er fortsat også velkommen til at kontakte os, hvis du ønsker en dialog, hvor du altid kan spørge efter en supervisor.

Du må derfor meget gerne opdatere din anmeldelse, med hvornår vi kan træffe dig på telefonen, så vil vi naturligvis forsøge at kontakte dig igen. Alternativt, må du også meget gerne kontakte os på 7033 7233 eller sende os en mail på: kontakt@nemlig.com.

Du ønskes en rigtig god dag.

De bedste hilsner
Emre

Rated 5 out of 5 stars

An outstanding support

As a company, we work with many suppliers and service providers, but it is rare that we encounter the level of dedication and customer service that we experienced from Nemlig.
Ahead of an important company event, we found ourselves in a stressful situation when we realized we were still missing 30 coconuts with very little time left to find them. Rather than simply telling us it was not possible, Nemlig took the time to help, investigate options, and work towards a solution.

A special thank you to Nordicfruit for their flexibility, responsiveness, and exceptional willingness to help on such short notice. We were informed that this was only possible because of the strong relationship between Nemlig and Nordicfruit, and that collaboration made all the difference for us.
Both teams went above and beyond to help us solve a problem that could have had a significant impact on our event. Their professionalism, kindness, and commitment to finding a solution turned what could have been a major challenge into a great experience.

Thank you, Nemlig and Nordicfruit, for your outstanding support. It is genuinely appreciated.

29 May 2026
Unprompted review
Nemlig logo

Reply from Nemlig

Dear Nordic Solar

Thank you so much for this fantastic and detailed review. It means a great deal to us to hear that our efforts made a difference during a stressful situation leading up to your event.

We are especially pleased that the collaboration between us and Nordicfruit made it possible to find a solution on such short notice. Situations like these truly show the value of strong partnerships and a shared commitment to helping our customers.

Thank you for your kind words about both our team and Nordicfruit. We will of course make sure to pass your feedback on to the colleagues and partners involved.

If you have any questions, please do not hesitate to contact us. You can reach us via live chat on our website or app, by phone at +45 7033 7233, or by email at kontakt@nemlig.com.

We wish you a wonderful day.

Kind regards,
Andrea

Rated 5 out of 5 stars

Hurtig og god information om at Samsung…

Hurtig og god information om at Samsung mobilnet er nede p.t.

1 June 2026
Nemlig logo

Reply from Nemlig

Kære Aud

Tusind tak for din anmeldelse.

Det glæder os meget at høre, at du var tilfreds med den hurtige og gode information omkring de aktuelle udfordringer.

Vi ved, hvor vigtigt det er at holde vores kunder opdateret, når der opstår uforudsete situationer, og derfor er vi glade for, at du oplevede kommunikationen som hjælpsom og rettidig.

Skulle der være det mindste, eller har du nogle gode forslag til os, skal du endelig ikke tøve med at kontakte os på 70 33 72 33, via kontakt@nemlig.com eller direkte på livechatten.

Du ønskes en dejlig aften.
De bedste hilsner
Lærke

Rated 5 out of 5 stars

Great service

Great service

28 May 2026
Nemlig logo

Reply from Nemlig

Dear Laura,

Thank you very much for your review.

We are delighted to hear that you experience great service – we truly appreciate it. 😊

If you have any thoughts or ideas on how we can make the customer experience even better, we would love to hear from you. You can reach us at +45 70 33 72 33, by email at kontakt@nemlig.com, or via our live chat.

We wish you a wonderful day.

Kind regards,
Laura

Rated 1 out of 5 stars

Rotting fruit and vegetables chosen for home deliveries

Yet again, and this is an EVERY delivery experience going on for months now. I have been delivered OLD and substandard fresh produce. They seem to choose food that is at the stage of beginning to degrade for their home delivery customers. Fruit in particular is a problem. A bag of oranges - at least 2-3 items not edible. Today a 1kg box of cherries and many of them are rotting. Last week both packets of peaches, they were already rotting. To me it feels like they are deliberately giving home delivery the old food because we are not there to make sure it is the freshest choice and yet I am paying the full price for this old food. It is disgusting. As a plant-based eater, it is also so frustrating because every delivery I am throwing food away that is too disgusting to eat. This is NOT ok.

30 May 2026
Unprompted review
Nemlig logo

Reply from Nemlig

Dear Louise

Thank you for taking the time to share your experience.

We are very sorry to hear about the repeated issues you have experienced with the quality of the fruit and vegetables you have received. What you describe is not the standard we aim to provide, and we completely understand how frustrating it must be to receive products that are not in a condition you would expect.

We have attempted to reach out to you directly and have also sent you an email regarding your experience. We sincerely hope that the solution we have provided is satisfactory and helps restore your confidence in us.

Should you wish to discuss your experience further, we would be very grateful if you would get in touch with us. Feedback such as yours is extremely valuable and helps us improve both our service and the experience we deliver to our customers.

I hope we will have the opportunity to speak soon.

Wishing you a pleasant day.
Kind regards,
Victoria

Rated 1 out of 5 stars

Yet again ANGRY DRIVER

Yes, it’s me again, and once again I experienced an arrogant driver who did not want to pick up our pant, because I kept asking him politely to please collect it, he eventually became angry.
In the end, he did pick it up but then started speaking angrily in his own language (possibly swearing at me, who knows), simply because I reminded him to collect the bottles that were already prepared for pickup. The previous driver also did not pick up the bottles.

I honestly do not understand Nemlig. Why offer the bottle return option on the invoice if drivers do not want to collect them? The usual excuse is that there is “no space in the van,” but that makes no sense when we receive large company deliveries that already create space during unloading.

We are now actually considering stopping using your service. We usually ignore small missing items here and there because mistakes can happen — we understand that, as we are also a company, and nobody is perfect. But what we cannot accept is arrogant employees and poor customer service.

Regards,
Anne

26 May 2026
Unprompted review
Nemlig logo

Reply from Nemlig

Dear Anne

Thank you very much for your inquiry.

I sincerely apologize that you have had a poor experience.

In this regard, I have just attempted to contact you by phone so we could discuss your experience. Unfortunately, I was unable to get in touch with you. We are, of course, still very interested in having a dialogue with you, and we will therefore try again later. You are also more than welcome to contact us on +45 70 33 72 33 and simply ask for me or another supervisor.

I hope to hear from you.

Wishing you a pleasant day.

Kind regards,
Emre

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