Neäl & Wølf Reviews 

69
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the products for significantly improving hair condition, leaving it soft, shiny, and healthy, often noting their delightful scents. Many find the range effective for various hair types, including damaged, frizzy, or extensions, leading to high recommendations. Reviewers frequently highlight the speedy delivery service, with many receiving their orders quickly and efficiently. The ordering process is consistently described as easy, with customers finding the website simple to navigate and communication clear. Consumers appreciate the overall quality of products and service, often becoming repeat purchasers due to their positive experiences.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with product quality, with many praising how their hair... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Users describe ambiguous interactions with order, with many praising the ease of ordering and the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought travel size harmony set to try this product on my hair which is damaged due to years of bleaching/colouring. What can I say I loved it so much bought full size products, my hair now feels so so... See more

Rated 5 out of 5 stars

Excellent service. I’ve been using Neal & Wolf products for years now as this is what my hairdresser uses. I buy the 950ml duo shampoo and conditioner bottles. If you think it’s expensive for sha... See more

Rated 5 out of 5 stars

I’ve ordered several products now, not only is my hair in the best condition it has ever been in but the service is quick and easy use with amazing customer service that keeps you up dated ever step o... See more

Rated 5 out of 5 stars

Discovered neal & wolf whilst on a spa day and have used their products ever since! The shampoo and conditioner has the signature smell which is Devine! I use their hair perfume as I struggle with str... See more


4.5

Excellent

TrustScore 4.5 out of 5

69 reviews

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No recent history of asking for reviews

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4.5

All reviews

(69)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AMAZING!!!

I’ve ordered several products now, not only is my hair in the best condition it has ever been in but the service is quick and easy use with amazing customer service that keeps you up dated ever step of the way! And freebies included are good too! So far I’ve had several shampoo and conditioners, a claw grip and most recently I bought a leave in conditioner and an amazing comb for the price I’d pay just for one elsewhere! The products last ages too!!

23 February 2026
Unprompted review
Rated 5 out of 5 stars

The service is brilliant from placing…

The service is brilliant from placing your order there is lots of communication from when they get the order to when its going to be delivered with day and time
The delivery is quick normally takes 2 /3 days The products are excellent as well 👌

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service.
I’ve been using Neal & Wolf products for years now as this is what my hairdresser uses.
I buy the 950ml duo shampoo and conditioner bottles. If you think it’s expensive for shampoo and conditioner it’s really not, the big 950ml bottles lasts months ( I wash my hair 3 times a week using these ). They smell absolutely amazing and I often get discount codes via email from Neal & Wolf to use to so that’s an added bonus.
I placed an order on Friday lunchtime and it was delivered Saturday morning. Super service.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Firstly these products are amazing, not only do they smell great but have helped the condition of my hair enormously!
This review is regarding their customer service, I contacted them after placing an order which contained a birthday present, I needed it quickly but as it was free delivery, I didn’t have an option to upgrade to next day.
I contacted the customer service department via email and had a response from Hollie who said she would make sure my items were dispatched the same day and I received my items the next day. Truly amazing products with fantastic customer service, thank you so much!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent for damaged hair

Bought travel size harmony set to try this product on my hair which is damaged due to years of bleaching/colouring. What can I say I loved it so much bought full size products, my hair now feels so soft and shiny, am also using the blow drying mist and recommending to all my family and friends.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Easy to find the products you want on the sight,
Great products, they really do work and smell awesome.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent shampoo and conditioner

Excellent shampoo and conditioner. I have always used professional hair products and bought this to try. I have been very impressed and ordered on a few occasions. Will continue to use and will try the other hair products. Always been delivered quickly and a great price.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to order from

Very easy to order from, shampoo and conditioner is amazing and the best I’ve ever used, as is the heat spray & nourishing oil! Love the hairdryer too, lightweight and easy to use

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Recommend Vegan products

Tried Neal & Wolf because I was looking for Vegan products & not disappointed, all the products I have tried have been great on my hair & smell devine

5 July 2025
Unprompted review

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