Very easy to order and delivery was quick. It would be better if Natures Aid could send an email confirming dispatch and with a Royal Mail tracking number.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The products are great and always delivered when stated. The service is exceptional. One delivery of mine went missing and after an email to them I was kept informed daily on the situation and a repla... See more
Company replied
I have ordered online before, after stock in our health shop went intermittent, and I always enjoyed good service and speedy delivery. But I was very disappointed to find that in future only orders ov... See more
Company replied
I contacted Natures Aid regarding a bottle of Flaxseed Oil Softgels 1000mg (180 softgels) that were bought in October 2025, I didn't start them until January 2026. Opened the bottle and all seemed li... See more
Company replied
Company details
Written by the company
Experts in Natural Health since 1981. UK Manufactured. Manufactured to GMP standards. Award winning, innovative nutritional supplements. Holding a Pharmaceutical Manufacturing license (MHRA)
Contact info
St George's Park, PR4 2DQ, Kirkham, Preston, United Kingdom
- 01772686231
- sales@naturesaid.co.uk
- www.naturesaid.co.uk
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 month
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Some good products and free delivery…
Some good products and free delivery over a certain amount. I've been satisfied with my orders and haven't experienced any issues. A pleasant experience!
27 November 2025
Reply from Natures Aid
We're happy to hear that you're satisfied with your orders and the free delivery option. It's great to know you had a pleasant experience. Thank you for your positive feedback!
Natures Aid
very good connection with local company…
very good connection with local company & good products, thank you
1 December 2025
Reply from Natures Aid
We're happy to hear that you had a good experience with our company and products. Thank you for sharing your positive feedback with us.
Natures Aid
A good product at a good price promptly…
A good product at a good price promptly despatched.
2 December 2025
Reply from Natures Aid
We're happy to hear that you had a good experience with our product and service. Thank you for your positive feedback and for taking the time.
Natures Aid
Happy Customer! Quality product delivered promptly well…
Quality product delivered promptly well packaged Thank you!
27 November 2025
Reply from Natures Aid
We're happy to hear that you received a quality product promptly and well packaged. We appreciate you taking the time to leave us feedback!
Natures Aid
PROMPT DELIVERY-THANKS
24 November 2025
Reply from Natures Aid
We're happy to hear that your delivery was handled quickly. Thank you for shopping with us and taking the time to share your experience.
Natures Aid
I received what I ordered promptly and…
I received what I ordered promptly and without fuss.I didn't have to go to Amazon
24 November 2025
Reply from Natures Aid
We're happy to hear that you received your order quickly and without any issues. We appreciate you taking the time to share your positive experience with us!
Natures Aid
The vitamic C and zinc lozenges - just what I was looking for.
The vitamic C and zinc lozenges were exactly as described on the website and the order was dispatched promptly. I was looking for chewable lozenges rather than capsules - which were much more common on the internet - and the website was clear and easy to navigate.
21 November 2025
Reply from Natures Aid
We're happy to hear that the vitamin C and zinc lozenges met your expectations and that you found our website easy to navigate. We appreciate your positive feedback and are glad you found what you were looking for!
Natures Aid
Purchased a pack of 90 multivitamins…
Purchased a pack of 90 multivitamins from Singapore Guardian pharmacy (airport) at about 2x usual price. The container had 5 tablets (not 90). What happened here?
3 December 2025
Unprompted review
Reply from Natures Aid
Thank you for your review. We only ship to UK addresses on our website and do not ship to Singapore.
Natures Aid
Reply from Natures Aid
Thanks for letting us know David. We regret that the delivery took longer than expected. We appreciate your feedback and we'll look into this matter.
Natures Aid
Every product is set and labelled well
Every product is set and labelled well. I am not good with computers but to order your product was very simple. Prices are not too expensive.
19 November 2025
Reply from Natures Aid
We're happy to hear that our products are well-organized and clearly marked. We're also glad the ordering process was simple for you and that you found our prices reasonable. Thank you for your positive feedback!
Natures Aid
Very good service & fair prices.
18 November 2025
Reply from Natures Aid
We appreciate your positive feedback and are happy you were satisfied with our service and pricing. Thank you for your review!
Natures Aid
Reply from Natures Aid
We appreciate you taking the time to share your feedback, and we are so glad you had a great experience with us.
Natures Aid
Good choice of vitamins online and fast…
Good choice of vitamins online and fast delivery. I choose natures aid as I feel great taking the vitamins from there .
12 November 2025
Reply from Natures Aid
We're happy to hear you were pleased with our range of vitamins online and the fast delivery. It's wonderful to know you feel great taking our vitamins. Thanks for your positive feedback!
Natures Aid
The items I ordered arrived in good…
The items I ordered arrived in good time, however, I can never a get a full order from you as you seem to be permanently out of stock of some items.
7 November 2025
Reply from Natures Aid
We appreciate you taking the time to share your feedback. We are glad your items arrived with you quickly. Rest assured we are working to improve our stock availability.
Natures Aid
Easy process
Easy to locate products on the website. Quick order and payment process. Kept up to date regarding my order - great service, will use again.
4 November 2025
Reply from Natures Aid
We're happy to hear that you found our website easy to navigate and the ordering process quick. We appreciate your positive feedback regarding our service and order updates.
Natures Aid
Excellent
Excellent! Good prices, free delivery, and super fast dispatch. Very happy with my purchase - highly recommended!
21 October 2025
Reply from Natures Aid
We're happy to hear that you had an excellent experience with us! It's great to know you were pleased with our prices, delivery, and dispatch speed. Thanks for the recommendation!
Natures Aid
Skin drops
Good service and good product. I use these skin drops on my very dry skin. They are the only ones which are actually helping
16 October 2025
Reply from Natures Aid
We're happy to hear that our skin drops are helping. It's great to know they are effective for you. Thank you for sharing your positive experience with us!
Natures Aid
Reply from Natures Aid
We regret to learn that one item is still undelivered. We have reached out to try and contact you, however, we have not yet heard back from you. Thank you for your feedback and your patience.
Natures Aid
they do what they say
Goods dispatched when they said and delivered as they predicted
5 September 2025
Reply from Natures Aid
We're happy to hear that our dispatch and delivery met your expectations. Thank you for your positive feedback; we appreciate it.
Natures Aid
50% of the order not delivered
19 September 2025
Reply from Natures Aid
We regret to learn that a portion of your order was missing. We'll investigate to improve our delivery service. Thanks for your feedback.
Natures Aid
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