I received an unsolicited email from this company stating they could help get my assets back that a SCAM of a company named Intrinyx absconded with, and I have been left high and dry.....this is the 6... See more
Company replied
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See what reviewers are saying
✨Excellent service! I am deeply grateful for Jack’s amazing service, which was very professional, diligent and friendly. Jack explained in detail the steps being taken and addressed all my questions... See more
Company replied
I highly recommend **Private Investigators**, especially Jack. I contacted him during a very distressing personal situation and needed my car checked for hidden cameras and listening devices. J... See more
Company replied
Jack and his team were very professional and the charge is very fair, I cannot thanks NPI more by giving them my highest recommendation. Truly help me solved the problem and real good help with my chi... See more
Company details
Written by the company
National Private Investigators is an investigation agency based in London operating throughout the city and across the UK. We are a team made up of former military surveillance operatives. We specialise in Surveillance, bug sweeping (TSCM), tracing and background searches and process serving. We work with private, corporate and legal clients on wide range of investigations.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 020 7459 4526
- Enquiries@nationalprivateinvestigators.co.uk
- www.nationalprivateinvestigators.co.uk
4.0
Great
33 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank-you
I was initially nervous about reaching out to Jack about how to approach a situation where I suspected I was being lied to. He was reasurring and informative, without any pressure to use his service. However, I am glad I did! I am so grateful to him and his team for getting me the answers that I needed. I don’t think that you can put a price on your mental health and for me, knowing that my intuition was right all along was worth paying for. I would wholeheartedly recommend Jack to anyone thinking about using this type of service.
21 January 2024
Unprompted review
Jack and his team helped me trace an…
Jack and his team helped me trace an old relative I lost contact with many moons ago. I'm still in shock at how quickly they found her, it's astonishing. I wish I had done it sooner. Thank you
22 December 2023
Unprompted review
Very honest agency and very…
Very honest agency and very professional. They helped us with an international case from USA. Thank you guys
19 December 2023
Unprompted review
Jack is a highly capable private…
Jack is a highly capable private investigator. I would recommend him to anyone.
1 November 2023
Unprompted review
Reply from National Private Investigators
Hi David, Thank you for your review. All the best.
A power tool for us
thank you for your help, Jack delivered a positive result before the deadline set
9 October 2023
Unprompted review
Reply from National Private Investigators
Thank you for the review.
All the best.
Jack
Friendly and helpful
Jack was great! He was friendly and helpful, gave me honest advice, and wasn't pushy like other companies I had previously spoken to. I will definitely recommend.
30 September 2023
Unprompted review
Reply from National Private Investigators
Thank you for the review Jane.
Take care.
Jack
Jack was great
Jack was great. You can tell, he's passionate about what he does. Nothing is too much. He spent a lot of time going through everything with me. Even after the investigation had ended. Flawless service.
20 August 2023
Unprompted review
Reply from National Private Investigators
Thanks for the review Lisa.
All the best
Jack
✨Excellent service!
✨Excellent service! I am deeply grateful for Jack’s amazing service, which was very professional, diligent and friendly. Jack explained in detail the steps being taken and addressed all my questions very clearly. He further provided precious advice and tips to keep my environment safe and reduce risks, including when travelling.
I would highly recommend Jack and NPI’s services. Thanks again!
11 May 2023
Unprompted review
Reply from National Private Investigators
Hi Ann,
Thank you for your review.
It was great to meet you.
All the best
Jack
Reassuring
Reassuring, honest and supportive. It’s hard locating genuine business expertise such as Jack these days.
Thank you.
26 April 2023
Unprompted review
Reply from National Private Investigators
Thank you for your kind review Abi. I’m glad we’ve been able to help.
All the best for the future!
Really Helpful & Supportive
Jack really very supportive and helpful. I would definitely recommend him for his best job.
16 March 2023
Unprompted review
Reply from National Private Investigators
Hi Pooja,
Thank you for your kind review.
I’m glad I was able to help.
All the best
Jack
A very professional service!
Fast response to my query, I spoke with 'Jack he was very patient with me while I explained my situation and answered all my questions to put me at ease. He put forward a plan of action for me and detailed pricing for NPI services. A very professional service!
10 March 2023
Unprompted review
Reply from National Private Investigators
Thank you for your review.
Great company highly trustworthy.
12 March 2023
Unprompted review
These people ripped me off to the sum…
These people ripped me off to the sum of £ 1500. I was dealing with someone calling themselves Jack - promised me a report but gave me nothing at all. I complained and was threatened! I have told the police and hopefully these people will be stopped.
30 May 2022
Unprompted review
Reply from National Private Investigators
Hi “Bob”,
I have just set up a trust pilot account to help show prospective clients that NPI is a trusted business and I Jack Charman the managing director conducts professional investigations to high standards.
I see you have already left me a “review”. It’s a shame it’s completely fake though. I’m assuming by another PI company that likes to leave fake reviews on other people profiles to try and discredit me and my company.
Utterly shameful that people stoop this low in business and in a profession where integrity is everything.
To anyone reading this. I want to reiterate this is a fake review written by a competing business of ours. We have never worked for someone named “bob”. We have never ripped anyone off. Nor have I threatened anyone. We take any complaints seriously and we will do our utmost to rectify any complaints made.
This is a fake review!
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