National Office Furniture Supplies Reviews 

2,052
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, emphasizing that the furniture pieces are exceptionally sturdy, extremely well-made, and look attractive in any office or home workspace. Consumers also appreciate the fast delivery times, smooth ordering processes, and helpful support provided by the team from start to finish. However, some customers also noted frustrations regarding heavy pallet deliveries, unexpected third-party fees, and managing the difficult disposal of large wooden packaging. A few reviewers felt that drop-off locations or handling heavy items without proper assistance presented unexpected physical challenges for residential deliveries.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the solid build, durability, and... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive promptly and in... See more

Quality

People report positive experiences with quality, highlighting that the furniture is extremely well made,... See more

Service

Consumers find service to be exceptionally positive, praising efficient delivery and helpful staff. Reviewers... See more

Order

Customers had positive experiences with order, highlighting efficient and simple online ordering processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first call to ask about measurements etc. the guy was very very helpful indeed. When I placed the order the delivery was quick, desk, high desk pedestal and cabinet was exactly what I was looking... See more

Rated 5 out of 5 stars

This is the second cabinet I have purchased from National Office Furniture Supplies as their products are extremely well made, last for years and make the offices look extremely attractive. They are... See more

Rated 5 out of 5 stars

I recently purchased an office credenza from you and I couldn't be more impressed with the entire experience. From the moment I placed the order, everything was handled with great efficiency. What t... See more

Rated 5 out of 5 stars

I bought a replacement chair for my home office. I needed one that was sturdy, strong and comfortable. The range of products was extensive and there were some great offers to be had. The product deta... See more



Company details

  1. Office Furniture Store

About National Office Furniture Supplies

Written by the company

Office Furniture

 

If you are looking to fully furnish your office we offer the full range of furniture and in addition to office desks we have a large range of the best quality office chairs. UK workers are some of the best protected - in terms of health and safety and quality is again the key driver as is compliance with all ergonomic requirements. Our office chairs have 5 star bases, optional arm rests and various finishes and colours. Browse through our range to see what office furniture bundles we can offer. By combining products into a bundle we are confident we can offer arguably the most affordable office furniture and the best bulk order discounts on office furniture in the UK.

 

Low price office chairs

 

We supply office chairs at a price to suit you and your wallet. Our office chairs come in a variety of styles and colours. Phone us now for our best prices on cheap office chairs.

 

We supply office furniture uk wide.

 

CHECK OUR PRICES NOW AND BUY ONLINE WITH COMPLETE CONFIDENCE
*GIVE US A CALL OR EMAIL US IF YOU NEED FURTHER INFORMATION

Phone us on 0800 043 9000 for more details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(2,052)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

a good qulity item

Order #1000110125 for an American Light Oak Under Desk Mobile Pedestal. This was despatched promptly , very well packaged and is a good quality item.

This is my third order from here, I do recomend

7 June 2026
Rated 5 out of 5 stars

Excellent product and service

I ordered a home filing cabinet and am very pleased with it. Nice and sturdy and also looks great in my office. The delivery and customer service was also excellent - they allowed me to change the delivery day to one that was convenient and were very efficient about doing this. Definitely would order from them again

31 May 2026
Rated 5 out of 5 stars

Amazing customer service

We ordered a desk with this company. We loved it, but unfortunately there was a manufacturing fault.
However, this is where I realised this company was a quality outfit. They responded instantly to my email, called me to arrange an alternative to be delivered NEXT DAY. The alternative was slightly cheaper, and they refunded me the difference very quickly.
The products they are selling are very good quality, their level of customer service is excellent.
The only thing I would say could improve is the delivery, the first person we had was great, but the pallet service is probably best suited to a business rather than domestic delivery, and as a creative suggestion, maybe find a haulage company who will offer a domestic service, and delivery into the home or room of choice (recognising this might cost a little more, it would be nice to have the option).
I am getting some additional elements such as a chair, and I would use them again for this. I also have a business and would not hesitate in using this company for this.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable chairs for long sitting


From start to finish, this has been a wonderful experience!

I rang to find out more about two chairs I needed for long sitting. They have 24 hour chairs! First time I had heard of that.

The agent was very good, he sent me a video of the chair showing you how to assemble it. I was very pleased. I ordered two office chairs and they were in their May Sale.

I was expecting them on Tuesday after Bank Holiday, but they were delivered on Saturday with no issues. My husband assembled both and I was able to use them immediately! One for downstairs study and the other for the bedroom where I do Zoom regularly.

I was very grateful for the excellent handholding I received, which makes all the difference when you need help and not sure what you need or what is available. The quality was superb and I can sit comfortably for long periods without feeling fatigued.

Every day I use my chairs; I am happy because they are an amazing investment which will give me years of comfort of which I am grateful. I will buy from this company again!

I would happily recommend this company!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased an American Light Oak Curved Panel Ended Office Desk with mobile pedestal and chair

I have purchased an American Light Oak Curved Panel Ended Office Desk with mobile pedestal with 3 Drawers and chair + requested NEXT DAY DELIVERY.
1) From Start to the end, I have been well informed of the progress status of my order [with emails coming from NOFS (for and about the order) and texts and calls coming from PalletWays (for the delivery)].
2) The delivery was on time. The delivery guy from PalletWays went above and beyond as he helped me to unpack the pallet and to store everything in my garage. And as he didn't have much more deliveries to do on that morning, he also offered me to take back the pallets (it will be used for another delivery. I was not expecting that as they normally leave the pallets with the order (WHEN YOU ASK FOR NEXT DAY DELIVERY). I must admit, it was a relief for me. So... Huge thank you to them for the service they provided.
3) Everything was properly wrapped and protected for the journey.
--- The quality of the American Light Oak Curved Panel Ended Office Desk is much better than I thought it would be. It is extremely sturdy. It really looks great in my office!
--- The mobile pedestal with 3 drawers under the desk came completely mounted (as advertised on the website), at the exception of the handles and wheels (it is no big deal and it is normal as it is to make it easier for packaging). I really like it too.
--- the "Grey Fabric Gaming Chair" is another great product. Heavier than I thought it would be, but it reassures me it is not a chair which is gonna tip easily after a wrong movement. I have mounted it quite easily and it looks nice with my desk.
Overall, this experience with NOFS and PalletWays has been outstanding and I hope they will keep on the good work. I will not hesitate to order again with them and/or to refer them to friends/people.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

An excellent low and wide bookcase.

The low bookcase was accurately tracked and delivered on target time and in perfect condition. It was a heavy item but was easy to construct. I’m delighted with its build quality and it easily fits the larger items I wish to fit on it. I am more than happy to thoroughly recommend the product and and producer.

17 April 2026
Rated 1 out of 5 stars

Horrible

Horrible. They did not deliver at my door, but far away, and for just a table and a chair they brought three pallets!!! And told me I need to dispose of those in a tip!!! Rejected the non-delivery and never again!

21 April 2026
Unprompted review
National Office Furniture Supplies logo

Reply from National Office Furniture Supplies

Hello, thank you for your review. As discussed on phone and email today. You selected a Next Day Pallet Service as your delivery method at checkout. Your order was delivered on 1 pallet as that is all that is required for 1 desk and chair. Our team may have used extra pieces to protect the goods to ensure the safety of your delivery. We most definitely didn't send you 3 pallets. As discussed a palleted service is the only courier service to get heavy bulky furniture safely delivered on a next day service and is widely used across the industry. As stated on your confirmation email and in our terms. Once delivered the pallet would be left with you to dispose of at your discretion. We offered to have one of our own drivers collect the pallet in which you rejected. We've done all we can to meet your requirements in fulfilling the order and helping post delivery but have only been met with threats of legal action. Your order will be refunded and we wish you good luck in the future.
Kind Regards - NOFS

Rated 4 out of 5 stars

Great VFM

Great VFM, very practical and very much ‘what it says on the tin’.
Although be prepared for the size AND WEIGHT of the delivered packages, as a 80plus person needing to get desk and shelving unit up-stairs I had to unpack in the kitchen doorway where the driver delivered them and carry them upstairs in small bundles.
I should have considered the size and weight BEFORE. ordering.
Once in the right location the flat-pack style assembly was easy and quick.
Very satisfied.

29 March 2026
Rated 5 out of 5 stars

Excellent quality product

Excellent quality product, as described and delivered as promised by helpful delivery operatives. Very good to deal with over the phone with helpful support and real people to deal with.

26 March 2026
Rated 3 out of 5 stars

Good Product Spoilt by Dreadful Assembly Gude.

Dekilery was fine with very helpful driver.
I liked the very good quality furniture and am very pleased with the finished item .
The one very poor but important item is the assembly instructions.
There were no written instructions in a clear order, only a near indecipherable series of poor diagrams. The diagrams were not even clearly reproduced, due to their minute size, which led to an unclear order and method of assembly. It is such a pity to spoil the overall quality of this product for the want of some half way decent instructions. Please correct this. It will benefit you!

22 March 2026

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