National Debt Relief Reviews 

44,885
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,335 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness, professionalism, and clear explanations from staff and excellent customer service. The service's effectiveness in negotiating lower balances and achieving settlements, helping people reduce debt, is frequently highlighted. The user experience is often described as smooth, easy, and providing peace of mind. However, some customers also noted that the process could take longer than expected, with some wishing for faster progress. A few people mentioned issues with payment setups, unexpected expenses, or needing to contact support multiple times for account corrections.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, friendly, and... See more

Service

Users describe positive interactions with service, with many reviewers praising the helpfulness and... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting positive experiences with... See more

User experience

Consumers find the user experience to be positive, highlighting the ease and convenience of the process. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I felt like I was drowning in debt, with no way out. I really wanted to pay my creditors, but had no resources that would allow me to keep up. National Debt Relief put together a workable plan for me,... See more

Rated 5 out of 5 stars

NDR is diligently working to save me some money on some of my credit cards. In fact NDR has already secured lower balances and payment arrangements i n 3 of the 4 debts of mine. I couldn’t be happier... See more

Rated 5 out of 5 stars

Great customer service. They explained everything. Great website. Easy to check your status every couple of weeks. I would highly. recommend national Debt Relief.

Rated 5 out of 5 stars

I was at my lowest and decided to give N.D.R a go. I was able to pay off my debt earlier than expected and received A+ service. N.D.R program not only exceeded my expectations but they were able to lo... See more


Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

Don’t let debt hold you back! National Debt Relief is dedicated to helping people resolve their debt quickly and affordably so they can get back to living the life they want. We handle working with creditors, talking to collections agencies, and deal with all the hassles so you can focus on the things in your life that truly matter. We’ll work with you to create a customized plan that’s easy to follow and make the debt relief process as stress-free as possible. helped over 550,000 clients resolve over $11.5B in debt National Debt Relief has helped over 550,000 clients resolve over $11.5B in debt since 2009, and we’re rated A+ by the Better Business Bureau, ranked #1 by Forbes Advisor, and have been recognized by other reputable organizations for our unique approach to debt relief. Call us for a free, no-obligation consultation to see if our program is right for you. For many, we’re a better alternative to bankruptcy, credit counseling or debt consolidation loans.

Written by the company

Money Back Guarantee

If you're not happy, we're not happy.

We offer a 100% money back guarantee if you are ever unsatisfied with our service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45K reviews

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4.7

All reviews

(44,885)

2,420 reviews in the last 12 months

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Rated 5 out of 5 stars

What has made the experience great is…

What has made the experience great is knowing I had support to handle this MOUNTAIN it felt like. The way things got handled professionally made a difference and resolved effectively made me feel better about getting out of debt. I will recommend this program to anyone screaming HELP ! ! ! Thanks for all the support so far.

27 July 2026
Rated 5 out of 5 stars

Helpful

Helpful, Knowledgeable, and made me feel normal and glad to have asked for help.

27 July 2026
Rated 1 out of 5 stars

National Debt Relief Be Careful

National Debt Relief will work with you, for awhile.
Be prepared to be ignored and not represented when you do not owe much as you’ve lowered your debt…. they then can’t be bothered negotiating… I guess not enough commission and they ignore smaller debts until you end up paying in full I suspect. I’ve been ignored since I owe only about $1500 on remaining two debts…. They’ve done nothing but still demand I pay them monthly. Shameful

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Other than a timing issue with auto…

Other than a timing issue with auto withdrawal.
Customer service is excellent at their job and goes to no length to get the problem solved or answer every question. Completely 100% satisfied and glad that I chose National Debt Relief over a chapter 13 bankruptcy and paying all the lawyer fees, etc..

25 July 2026
Rated 1 out of 5 stars

Bait and Switch

At first I was excited about speaking with National Debt Relief because I had heard a number of good things. I have credit card debt due to life just happening; medical emergencies, a family member passing away suddenly and trying to help the household. Everything happening all at once.

I reached out, I will say I’m not behind and I have a good history with my creditors, but that was the rub. The reason I say that was all NDR wanted to do is take out a consolidation loan which was quoted for already around what I was paying! So essentially they were simply shifting my debt while getting a 25% cut, instead of reducing it down and a completely different amount then I was quoted! When I reminded them of this and that I would have to think about it, when I called the number back, an agent hung up on me. Then when I called back another agent picked up and said my name and tried to pull the same bull, saying they would call me back on another day but never gave me their extension or email. They couldn’t even answer the question ‘what would happen if I lost my job? Would there be a hardship program?’ Please ask these questions.

With consumer protections being lifted, please be very careful. Agencies are taking advantage of the hike in the cost of living, which is affecting the average person a great deal, becoming more predatory and looking to fill their pockets while they can. There are government and state run debt repayment plans. Just Google. I have and I’m going to try them instead and it will cost less and they definitely don’t recommend another loan.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to get started

The representative that assisted me in getting my account setup was extremely helpful and provided an easy payment arrangement and solutions to resolve my debt. I would highly recommend and wish I would of started sooner

24 July 2026

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