National Tyres and Autocare Reviews 

85,170
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 657 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that scheduling maintenance appointments through the easy digital booking platform is extremely straightforward and convenient. Furthermore, consumers often praise the polite team members who take plenty of time to explain all necessary vehicle repairs clearly. Many visitors note that routine tyre fittings and standard vehicle maintenance tasks are handled very quickly. However, some people mentioned experiencing frustrating communication issues and distinctly unhelpful customer service representatives during their interactions. A few other people also felt that sudden last-minute appointment cancellations and unexpected service delays caused major inconvenience and stress.

What people talk about most

Service

Customers had mixed experiences with service, as while many reviewers praised the polite staff, quick tyre... See more

Staff

Customers consistently note ambiguous experiences with staff, often praising friendly, helpful, and... See more

Booking process

Reviewers highlight ambiguous aspects of booking process, noting that while the website is generally easy to... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some consumers praising helpful staff and... See more

Product

People report ambiguous experiences with product, mentioning that tyres were great value alongside fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery and fitting of a tyre I needed urgently. Great staff at Woodbridge Road, Ipswich. Friendly and knowledgeable. Samuel was very efficient and Akhlaqur took time to chat and suggest som... See more

Rated 5 out of 5 stars

Great experience, booked online, dropped vehicle off at correct time, greeted by pleasant member of staff. Explained timings, got a call as expected when car complete, picked up and dealt with same lo... See more

Rated 5 out of 5 stars

National Tyres Coventry today 8th October inspected and fixed a tyre air leak on my car When I turned up, they were very helpful and accommodating right from the word go, and they soon got my tyr... See more

Rated 5 out of 5 stars

(SSC) SUPER SATISFIED CUSTOMER Halfords is a known brand and standards are excellent. Staff is polite, hardworking, use clear communication and explained all the work that needed to be done Book... See more


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service
  7. Oil Change Service

About National Tyres and Autocare

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

National Tyres and Autocare Details

Written by the company

Payment Assist - Spread the cost of your bill over FOUR, SIX OR TWELVE MONTHS with NO INTEREST & NO FEES
Pay a deposit today and spread the balance of your purcahse equally over the following 3, 5 or 11 months with interest-free payments and no fees, with a minimum purchase requirement of only £30! There are no hidden fees or lengthy forms to be completed, so as long as you have a UK-registered debit card with sufficient funds to cover the initial deposit, you can take advantage of Payment Assist.
Mobile Tyre Fitting - we'll come to YOU
Our mobile tyre fitting fleet is available to fit tyres at your home or work. We offer a completely CONTACTLESS service and just need you to leave your locking wheel nut (if you have one) on one of your wheels.
Our Services
We are pleased to offer the following services; Tyres, Car Servicing, MOT, Oil Changes, Exhausts, Batteries, Steering & Suspension, Wheel alignment & Safety inspections
Branch Opening Hours (please check before travelling)
Our normal opening hours are: 8.30am to 6.00pm Monday to Friday 8.30am to 5.00pm Saturday 10.00am to 4.00pm Sunday (selected branches only).
Free 5-Point Car Check
The 5-point car check is carried out by one of our skilled technicians. It's all part of our service to you to ensure that your car is as safe and reliable as it can be and is completely FREE without any obligation. It covers headlights and brake lights, wiper blades, battery health, windscreen chip and MOT due date.
Mobile Battery Fitting
Our mobile battery fitters can fit a car battery at a location of your choice! We can provide batteries at your convenience, whether that's at your home or workplace.

Contact info

3.5

Average

TrustScore 3.5 out of 5

85K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(85,170)

653 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good professional service

Easy to book my car in with early and late slots available . Good range of products. Competitive pricing. Offers discounts for blue light service workers.
Friendly, professional staff with good communication throughout.

15 October 2026
Unprompted review
Rated 4 out of 5 stars

Tony at the Derby Branch…

Tony gave me a slot to have my tyres checked and one replaced.
My car went straight on the ramp on arrival, Tony inspected all the tyres and told me that one had a puncture and could be repaired whilst the other one had to be replaced.
He got straight on with the task keeping me informed at every step. After completing the work l paid him and also mentioned the quiet and calm working environment, which I was very impressed with as, other garages l have been to have music/tv on so loud you can’t think straight.
Overall a great job and will be going there again, thanx Tony.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

In general a very good experience

In general a very good experience, the staff I met were very helpful and friendly and got my repair done as swiftly as possible.
Perhaps I could have received a fuller explanation of why my new tyre was unable to be discounted via the warranty system, this would have made the experience even more positive.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Had issues with tyres dropping pressure and battery. Harry was brilliant front start to finish, with exceptional customer service. Would highly recommend for honesty, integrity, customer service and quality of work. Thank you.

14 October 2026
Unprompted review
Rated 4 out of 5 stars

Good service overall, but check your tyre pressures afterwards.

Overall, I was happy with the service. The booking process was straightforward, the tyres were fitted as expected and everything was handled efficiently.
My only frustration was that the tyre pressures were left noticeably low after fitting. Unfortunately, this seems to be something I encounter fairly regularly when having tyres fitted, but it really shouldn’t be the norm. On a modern car, particularly an EV, getting the pressures right is basic but important.
Not enough to spoil the overall experience, but it’s an area that could easily be improved with a final pressure check before handing the car back.
Good service overall — just let down slightly by the finishing detail.

7 October 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer …

From booking my car online to dropping it off Halfords Penarth road are always really friendly and helpful. I was able to drop my car off for service the day before as I was working the day of service

9 October 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look