Suspension noise. Was told I needed new front shocks and a rear spring as it was broken? 2 independent garages late just to ease my mind and told was nothing wrong! Won't be back thats for sure.. re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Service at the Elgin branch was excellent. Car was taken on time and was ready before they said it would be. Would recommend this branch and national tyres in general as prices competitive. Pric... See more
Company replied
Have been using the same national tyre place In Elgin since it opened staff great and helpfull won't go anywhere else
Company replied
Had my car brooked in for 8 in morning on 25/8/25 for service and mot they phoned about 10.30 ish said needed two new Tyers and we have to sit MOT again so phone them at 2 o’clock in the afternoon to... See more
Company details
About National Tyres and Autocare - Elgin
Written by the company
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
Contact info
New Elgin Road, IV30 6BA, Elgin, United Kingdom
- 01343 569 234
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Suspension noise
Suspension noise. Was told I needed new front shocks and a rear spring as it was broken? 2 independent garages late just to ease my mind and told was nothing wrong! Won't be back thats for sure.. recently garage check deals with Suspension...again nothing wrong! Can only imagine the cost of unnecessary work.
Excellent service and all done very…
Excellent service and all done very quickly. Brilliant staff ,keep up the good work 👏
All day for mot and service
Had my car brooked in for 8 in morning on 25/8/25 for service and mot they phoned about 10.30 ish said needed two new Tyers and we have to sit MOT again so phone them at 2 o’clock in the afternoon to see if it was ready to pick up, they said 4 o’clock would be ready to pick up. Got there just after four told me 15 more minutes which ended up being another 35 minutes so a whole day to do MOT service and put two new front tires on plus I got a message saying they’ve sent me an email with photos of the MOT but no email was received in fact I haven’t received any emails since the car in the garage
Not to be trusted.
Took my car there with a screw in my tyre. They claimed that it couldn’t be repaired as the screw was “at an angle” despite being in the centre of the tread and clearly repairable. They said that I would need to buy a new tyre (obviously looking to sell me one instead of carrying out the requested repair)
I took the car to another tyre company and the guy couldn’t believe what they were saying and had it repaired in under 5 minutes!
Strangely enough while I was in there a young girl had also had a puncture and ended up purchasing a new tyre (possible a coincidence but maybe not!)
Definitely won’t be going back to National Tyres again.
Order no - 8020310
Refund received but still not happy with the service.

Reply from National Tyres and Autocare - Elgin
payment assist option was easy
Used the payment assist option to purchase tyres and it was quick and easy to do. Tyre appointment was available on a day that suited me.
Was fairly easy to order tyres but…
Was fairly easy to order tyres but couldn't choose the pay assist for some reason. Paid in full anyway.
Once again great sevice from the team…
Once again great sevice from the team in Elgin. Thanks guys 👍

Reply from National Tyres and Autocare - Elgin

Reply from National Tyres and Autocare - Elgin
Very simple process for selecting tyres…
Very simple process for selecting tyres and placing order. Likewise for selecting convenient date and time for fitting. Thank you

Reply from National Tyres and Autocare - Elgin
Have been using the same national tyre…
Have been using the same national tyre place In Elgin since it opened staff great and helpfull won't go anywhere else

Reply from National Tyres and Autocare - Elgin

Reply from National Tyres and Autocare - Elgin
Fantastic option the spread the cost…
Fantastic option the spread the cost over certain months 👌

Reply from National Tyres and Autocare - Elgin

Reply from National Tyres and Autocare - Elgin
Quite easy to see tyre sizes
Quite easy to see tyre sizes and purchase without a fuss.

Reply from National Tyres and Autocare - Elgin

Reply from National Tyres and Autocare - Elgin
Very straightforward and received a…
Very straightforward and received a discount on my good year tyres.

Reply from National Tyres and Autocare - Elgin
Excellent service at Elgin branch
Service at the Elgin branch was excellent. Car was taken on time and was ready before they said it would be.
Would recommend this branch and national tyres in general as prices competitive.
Price includes fitting, valves and disposal, unlike others who add them on as extras

Reply from National Tyres and Autocare - Elgin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







