National Tyres and Autocare Reviews 

85,241
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 726 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the online booking system is very convenient and straightforward to use for various services. Additionally, people often describe the team members as polite, efficient, and exceptionally knowledgeable about vehicles. Many consumers also find the tyre fitting services quick and the available products to be of great value. Some reviewers were not happy with customer service, experiencing rude employees and unexpected appointment cancellations. A few other people also felt that communication could be improved significantly when delays or unexpected mechanical issues occurred. Others mentioned difficulties with getting timely responses or proper assistance from the team.

What people talk about most

Service

Consumers find service to be a mixed experience, with many reviewers praising helpful staff, efficient tyre... See more

Staff

Customers consistently note ambiguous experiences with staff, as reviewers shared contrasting encounters... See more

Booking process

Customers had ambiguous experiences with booking process, frequently praising the convenient online system... See more

Customer service

Users describe ambiguous interactions with customer service, as many reviewers highlight friendly staff who... See more

Product

People report ambiguous experiences with product, noting great value, excellent selection, and fast fitting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had 2 rear tyres fitted at Northwich made appointment online arrived on time car had tyres fitted straight away picked car up 1 hour later everything on time. Inspecting the tyres noticed white r... See more

Rated 4 out of 5 stars

Tony gave me a slot to have my tyres checked and one replaced. My car went straight on the ramp on arrival, Tony inspected all the tyres and told me that one had a puncture and could be repaired wh... See more

Rated 4 out of 5 stars

MOT carried out on time and helpful staff just a shame the garage and waiting room could do with a freshen up . I understand its busy but could be off putting.

Rated 4 out of 5 stars

easy to book an appointment, fair selection of tyres available. the garage itself is dated and feels quite run down. the waiting area needs work. the service I received was good and I am really please... See more


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service
  7. Oil Change Service

About National Tyres and Autocare

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

National Tyres and Autocare Details

Written by the company

Payment Assist - Spread the cost of your bill over FOUR, SIX OR TWELVE MONTHS with NO INTEREST & NO FEES
Pay a deposit today and spread the balance of your purcahse equally over the following 3, 5 or 11 months with interest-free payments and no fees, with a minimum purchase requirement of only £30! There are no hidden fees or lengthy forms to be completed, so as long as you have a UK-registered debit card with sufficient funds to cover the initial deposit, you can take advantage of Payment Assist.
Mobile Tyre Fitting - we'll come to YOU
Our mobile tyre fitting fleet is available to fit tyres at your home or work. We offer a completely CONTACTLESS service and just need you to leave your locking wheel nut (if you have one) on one of your wheels.
Our Services
We are pleased to offer the following services; Tyres, Car Servicing, MOT, Oil Changes, Exhausts, Batteries, Steering & Suspension, Wheel alignment & Safety inspections
Branch Opening Hours (please check before travelling)
Our normal opening hours are: 8.30am to 6.00pm Monday to Friday 8.30am to 5.00pm Saturday 10.00am to 4.00pm Sunday (selected branches only).
Free 5-Point Car Check
The 5-point car check is carried out by one of our skilled technicians. It's all part of our service to you to ensure that your car is as safe and reliable as it can be and is completely FREE without any obligation. It covers headlights and brake lights, wiper blades, battery health, windscreen chip and MOT due date.
Mobile Battery Fitting
Our mobile battery fitters can fit a car battery at a location of your choice! We can provide batteries at your convenience, whether that's at your home or workplace.

Contact info

3.6

Average

TrustScore 3.5 out of 5

85K reviews

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3.6

All reviews

(85,241)

728 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam?

Ordered & paid for 4 * van tyres on 25/10. Money taken out of my business account straight away & an email confirmation was also sent to my email address.
Needed to follow up on the order & called 26/10 a little before 17:00 … the number on the “contact us” section of their website goes through to Halfords, who couldn’t locate the order & transferred the call through to another company …. Who also couldn’t find my order, my email address or my payment & said they’d need to look for it & would get someone to call me in 5-7 business days … seems very suspicious … so no money, no tyres, no-one can find anything … have gone back to my bank & asked them to look into it & get my money back, but DO NOT use or trust this website, based on this experience!!

25 October 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Experience

I received exceptional customer service and my car was given a quality servicing within few hours. The engine sound was amazing and all faults disappeared. I strongly recommend National Tyres!

20 October 2026
Unprompted review
Rated 1 out of 5 stars

Rude, dreadful company

Rude, misogynistic 'service'. Burst tyre and moronic male wouldn't fit a new one but demanded I got off their premises whilst awaiting RAC breakdown....... into heavy rush hour traffic on busy road! Parent company Halfords did ZERO to address this, no apology.

17 August 2026
Unprompted review
Rated 4 out of 5 stars

Had 2 rear tyres fitted at Northwich…

Had 2 rear tyres fitted at Northwich made appointment online arrived on time car had tyres fitted straight away picked car up 1 hour later everything on time.
Inspecting the tyres noticed white residue left on tyres presumably when fitting tyres to the rim.
Also the old stick on balancing weights had been removed but the sticky backing was left on the wheel.
Tyres were over inflated above recommended.

23 October 2026
Unprompted review
Rated 4 out of 5 stars

easy to book an appointment

easy to book an appointment, fair selection of tyres available. the garage itself is dated and feels quite run down. the waiting area needs work. the service I received was good and I am really pleased with the tyres.

23 October 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Halfords!

⭐⭐⭐⭐⭐ Excellent service from Halfords!

I recently had a full service and MOT carried out on my car at Halfords, and I’m very satisfied with the overall experience.

Daniel was very helpful and professional, and my technician, Neal, did a great job. I particularly appreciated receiving a full breakdown of the work carried out, along with recommendations and suggestions, which were both explained to me in person and emailed to me for my records.

Everything was communicated clearly and transparently, which gave me confidence and peace of mind. Excellent customer service and a very professional team.

Thank you to Daniel, Neal, and the team at Halfords. I would happily recommend their service and will definitely consider using them again!

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Tip Top Service!

Tip Top, the team at Ipswich on Woodbridge Road are excellent, know what they are doing and a friendley bunch of guys that where honiest from start to finish, Thank You

23 October 2026
Unprompted review
Rated 5 out of 5 stars

MOT Test.

The company were professional in approach and the work was completed in the time scheduled.

23 October 2026
Unprompted review

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