I found these products at the shop in Edinburgh. Goodnight blend is gentle but effective on my chronic insomnia. Scottish Speedwell day cream is not a heavy cream so it does not weigh on my skin, an... See more
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I have been purchasing from napiers for a few years now as I have found some amazing products that are now staples in my beauty and health care regime that I couldn't be without. Delivery is always su... See more
Company replied
I found Napiers quite by accident but I'm so glad I did. I've been using their ginger body wash - it lathers, you don't need much & the scent is gentle, detox body oil - gentle smell, silky oil &... See more
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As always completely reliable, all my herbal remedies shipped promptly & carefully packaged. I've been using Napiers for 8+ years & they've always provided excellent service. It's also one of my first... See more
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Company details
- Wellness Center
- Fitness and Nutrition Service
- Health and Beauty Shop
- Herbalist
- Vitamin and Supplements Store
About Napiers the Herbalists
Written by the company
Napiers The Herbalists
A Trust Kept Since 1860
Founded in 1860 by Duncan Napier, a Victorian herbalist with a passion for the healing power of plants, Napiers The Herbalists began as a single herbal remedy shop in Edinburgh has grown into a trusted name in natural healthcare.
Since then, Napiers has been trusted by generations to provide natural therapeutic skincare, herbal supplements, teas, remedies and more. Our products combine centuries of herbal wisdom with modern research to deliver safe, effective solutions for your health and well-being.
Our herbal clinic and dispensary provides consultations both in-person and online. From personalised tinctures to tailored supplement recommendations, we support a wide range of health concerns with care and expertise. Each remedy is crafted with the same dedication that has defined us for over a century.
BOOK CONSULTATION
Napiers the Herbalists
Written by the company
- We care about your health
Contact info
18 Bristo Place, EH1 1EZ, Edinburgh, United Kingdom
- mailorder@napiers.net
- www.napiers.net
4.8
Excellent
5K reviews
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Replied to 100% of negative reviews
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First time purshase the products so far…
First time purshase the products so far impress with promt and well packed delivery .
To early to comment on the products so far which will give a honest review later but so far that the products came in dark glass jars which for me is a bonus
30 June 2026
Reply from Napiers the Herbalists
Hi Sharon
Welcome to Napiers, so glad your first order arrived promptly and well packaged! Our amber glass jars are a detail we're rather proud of, so it's lovely to hear that resonates.
We look forward to hearing how you get on with the products, please do come back and let us know!
All the best,
Rebecca
Napiers Customer Service Team
Lovely products- delivered quickly-…
Lovely products- delivered quickly- will continue to buy from your firm.
24 June 2026
Reply from Napiers the Herbalists
Hi Fiona,
I'm really pleased your products are to your liking and arrived in good time. Your continued support means a great deal to us. Many thanks for leaving a review!
All the best,
Rebecca
Napiers Customer Service Team
package replacement
I was delighted (when my package disappeared from my doorstep) when you immediately sent me a repeat order of the Capsicum & ginger warming cream - a product that I love.
10 July 2026
Unprompted review
Reply from Napiers the Herbalists
Hi Felicity,
I'm so glad we could get a replacement out to you quickly. A disappearing parcel is always frustrating. We're glad it all worked out, and even more pleased to hear the Capsicum & Ginger Warming Cream is a firm favourite.
Many thanks for taking the time to leave a review!
All the best,
Rebecca
Napiers Customer Service Team
Outstanding quality …
Outstanding quality of herbal tinctures and well packaged. Just a bit of patience needed for delivery but still arrived within a week.
Thanks to the Napier Team, Marianne
PS
I wish they would add Arnica tincture to their range- so useful for sore muscles.
10 July 2026
Reply from Napiers the Herbalists
Hi Marianne,
Thank you so much for your kind words, we're delighted to hear the tinctures arrived well packaged and that you're happy with the quality!
We appreciate your patience with the delivery, and we're glad everything reached you within the week.
I'll make sure to pass on your Arnica tincture request. Watch this space! In the meantime you may find our Napiers Arnica Plus Emergency Skin Cream worth a look.
All the best,
Rebecca
Napiers Customer Service Team
Great products and service from Napiers
Delivery went as expected. Products perfect! Thank you.
8 July 2026
Reply from Napiers the Herbalists
Hi Pamela,
So pleased your delivery arrived smoothly and that your products are to your liking. Many thanks for your review!
All the best,
Rebecca
Napiers Customer Service Team
Good product at a fair price
Good product at a fair price, delivered on time, and packaged well.
8 July 2026
Reply from Napiers the Herbalists
Hi Jane,
Good product, fair price, on time and well packaged. Really glad it's all been straightforward. Thank you for the review.
All the best,
Arjun
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Hazel,
Sorry to hear the delivery felt slow on this occasion. Thank you for flagging it and we'll take note of that feedback.
All the best,
Arjun
Napiers Customer Service Team
Great products
Great products, made with integrity and love for nature.Is my second order.
I prefer using tinctures as they are the closest to nature and very effective .
The delivery arrived earlier then expected 👏 and everything well packed and cared for! Thank you ❤
8 July 2026
Reply from Napiers the Herbalists
Hi Alina,
Really glad to have you back for a second order. Your point about tinctures being closest to nature is one that resonates with us too. Really glad everything arrived ahead of schedule and in good shape. Thank you for such a warm review.
All the best,
Arjun
Napiers Customer Service Team
It was a prompt order.
It was a prompt order.
The whole package smelt of tea tree oil because the cap had loosened but it was a good smell!!!
8 July 2026
Reply from Napiers the Herbalists
Hi Carolyn,
Really glad the order was prompt. Sorry to hear the tea tree cap had loosened in transit though. We'd rather it arrived perfectly sealed, so please do get in touch if you'd like us to look into that. Glad it at least smelt good!
All the best,
Arjun
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Senga,
Thank you. Lovely product and good delivery is a good combination. We appreciate the review.
All the best,
Arjun
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Anita,
Thank you. Super products and great delivery is exactly what we're going for. We appreciate the review.
All the best,
Arjun
Napiers Customer Service Team
The seeds were good quality and the…
The seeds were good quality and the price was reasonable
However it took a long time for the seeds to come I would have liked them to be delivered within ten days
Otherwise everything was good
15 June 2026
Reply from Napiers the Herbalists
Hi Denice,
Really glad the seeds have been good quality and the price reasonable. Sorry the delivery took longer than you'd have liked. That's useful feedback and we'll take note of it. Thank you for the review.
All the best,
Arjun
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Jane,
Really glad the product has been soothing and the delivery prompt. Thank you for the review.
All the best,
Arjun
Napiers Customer Service Team
Easy to order and arrived very quickly
2 July 2026
Reply from Napiers the Herbalists
Hi Fiona,
Easy to order and arrived quickly is a good combination. Thank you for the review.
All the best,
Arjun
Napiers Customer Service Team
Great service and a product that has…
Great service and a product that has far greater treatment potential never envisaged.
10 June 2026
Reply from Napiers the Herbalists
Hi Paul,
That's a lovely thing to hear. It's always good when a product surprises you with what it can do. Thank you for sharing that.
All the best,
Arjun
Napiers Customer Service Team
Quick delivery
Quick delivery. Helpful and quick response to query.Good quality product available for a reasonable price
11 June 2026
Reply from Napiers the Herbalists
Hi there,
Really glad the delivery was quick and the query was handled promptly. Good quality at a reasonable price is what we aim for. Thank you for the review.
All the best,
Arjun
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Ruth,
Thank you. Lovely products and good communication covers the important bases. We appreciate the review.
All the best,
Arjun
Napiers Customer Service Team
Impressed
Super quick delivery!
The product is fantastic, I noticed results after a couple of uses. Will be trying more products
2 July 2026
Reply from Napiers the Herbalists
Hi Rachel,
Results after a couple of uses is a great start. Really glad the delivery was quick too. Hope you enjoy exploring the rest of the range. Thank you for the review.
All the best,
Arjun
Napiers Customer Service Team
Delivered as promised....a 'personal' twist
Great contact with a 'personal' twist. Delivered as promised and packaged very well to ensure no damage of contents
2 July 2026
Reply from Napiers the Herbalists
Hi Gwen,
Really glad the personal touch came through and that everything arrived safely and well packaged. Thank you for the kind words.
All the best,
Arjun
Napiers Customer Service Team
Excellent products
Excellent products. Always a safe bet ordering from Napiers.
The only hitch is waiting for the product via the mail!
2 July 2026
Reply from Napiers the Herbalists
Hi Bob,
Really glad the products have been a safe bet as always. Noted on the wait for delivery. Thank you for your patience with it and for the continued loyalty.
All the best,
Arjun
Napiers Customer Service Team
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