I found these products at the shop in Edinburgh. Goodnight blend is gentle but effective on my chronic insomnia. Scottish Speedwell day cream is not a heavy cream so it does not weigh on my skin, an... See more
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I have been purchasing from napiers for a few years now as I have found some amazing products that are now staples in my beauty and health care regime that I couldn't be without. Delivery is always su... See more
Company replied
I found Napiers quite by accident but I'm so glad I did. I've been using their ginger body wash - it lathers, you don't need much & the scent is gentle, detox body oil - gentle smell, silky oil &... See more
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As always completely reliable, all my herbal remedies shipped promptly & carefully packaged. I've been using Napiers for 8+ years & they've always provided excellent service. It's also one of my first... See more
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Company details
- Wellness Center
- Fitness and Nutrition Service
- Health and Beauty Shop
- Herbalist
- Vitamin and Supplements Store
About Napiers the Herbalists
Written by the company
Napiers The Herbalists
A Trust Kept Since 1860
Founded in 1860 by Duncan Napier, a Victorian herbalist with a passion for the healing power of plants, Napiers The Herbalists began as a single herbal remedy shop in Edinburgh has grown into a trusted name in natural healthcare.
Since then, Napiers has been trusted by generations to provide natural therapeutic skincare, herbal supplements, teas, remedies and more. Our products combine centuries of herbal wisdom with modern research to deliver safe, effective solutions for your health and well-being.
Our herbal clinic and dispensary provides consultations both in-person and online. From personalised tinctures to tailored supplement recommendations, we support a wide range of health concerns with care and expertise. Each remedy is crafted with the same dedication that has defined us for over a century.
BOOK CONSULTATION
Napiers the Herbalists
Written by the company
- We care about your health
Contact info
18 Bristo Place, EH1 1EZ, Edinburgh, United Kingdom
- mailorder@napiers.net
- www.napiers.net
4.8
Excellent
5K reviews
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Replied to 100% of negative reviews
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Reply from Napiers the Herbalists
Hi Pauline,
Thank you. It's great to hear the product is delivering on both fronts - better sleep and happy muscles is a great combination! We hope it continues to work well for you.
All the best,
Rebecca
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi there,
So pleased to hear everything went smoothly. Thanks for taking the time to leave a review, it's much appreciated!
All the best,
Rebecca
Napiers Customer Service Team
Prompt service and delivery
16 July 2026
Reply from Napiers the Herbalists
Hi there,
So glad everything arrived promptly - quick and reliable delivery is something we strive for. Thank you for leaving a review!
All the best,
Rebecca
Napiers Customer Service Team
Hayfever cure
Suffering from hayfever and it’s looking like it’s from grass pollen most the time. I buy the nettle tea and nettle tincture. Drink the tea daily and take as much of the nettle tincture as I can remember to take (3x a day) and it reduces if not prevents my hayfever. Some years if I start taking it all about March I have no hayfever at all. This year I added the eye and nose creams to the mix and they also work. I have recommended this to a few friends and they also see the benefits from these natural remedies.
25 June 2026
Reply from Napiers the Herbalists
Hi Stevie,
Thank you so much for sharing your experience! Hayfever season can be truly miserable so we're really pleased to hear the nettle tea and tincture have become such a reliable part of your seasonal routine, and it's great to hear the eye and nose creams have been a useful addition this year too.
We truly appreciate your recommendation to friends - word of mouth from happy customers means the world to us.
All the best,
Rebecca
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi there,
So pleased your order arrived ahead of schedule! It looks like your review may have been submitted before you'd finished - if you'd like to add anything further, please do feel free. Either way, many thanks!
All the best,
Rebecca
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Sam,
I'm sorry to hear your delivery was not as expected. We have checked your order tracking and can see it is listed as delivered on 17 July, arriving within 4 working days of your order being placed. If your parcel has not reached you for any reason please do get in touch with us directly via advice@napiers.net or via website contact form so we can assist you further.
All the best,
Rebecca
Napiers Customer Service Team
Outstanding service
Everything went very smoothly. It is really easy to order, no unexpected hiden costs, or boxes to tick. I was informed that my order would arrive in 4 to 5 days, but I got it in less than two. Thank you so much!
15 July 2026
Reply from Napiers the Herbalists
Hi Inesa,
We're glad the ordering process was straightforward and transparent, and even more pleased the delivery beat expectations by quite some margin! Thank you for the review.
All the best,
Rebecca
Napiers Customer Service Team
Hi Ladies were very helpful
Hi Ladies were very helpful, good advice and order sent out quickly. Will buy from you again. Yours Richard Moss
14 July 2026
Reply from Napiers the Herbalists
Hi Richard,
Many thanks for the kind words - so pleased our team could help and that your order was with you quickly. We look forward to seeing you again!
All the best,
Rebecca
Napiers Customer Service Team
Ordering was easy
Ordering was easy, arrived in less than a week, and did NOT have to pay a huge tariff like I did with my last order!
Wonderful packaging too👍🏼
14 July 2026
Reply from Napiers the Herbalists
Hi Maya,
So pleased the ordering process was smooth and that everything arrived quickly. We understand tariffs can be frustrating, and we're always working to find the best solutions we can for our customers wherever they are so it's great to hear you've had a better experience this time. We're also rather proud of our packaging, so lovely to hear it hit the mark!
Thank you for taking the time to leave a review.
All the best,
Rebecca
Napiers Customer Service Team
Fast service
Fast service excellent packaging
Cream smells lovely looking forward to seeing the benefits over the next few weeks
15 July 2026
Reply from Napiers the Herbalists
Hi Fiona,
Delighted to hear it arrived quickly and well packaged. A lovely scent is always a good start! We hope the cream does everything you're hoping for; do come back and let us know how you get on.
All the best,
Rebecca
Napiers Customer Service Team
Amazing service
Amazing service, friendly, knowledgeable and fast. Long time I haven’t seen anything like that ! 🌿
24 June 2026
Reply from Napiers the Herbalists
Hi Marta,
That's so kind, thank you! Friendly, knowledgeable and fast is exactly what we aim for, so it's wonderful to hear we delivered on all three. We look forward to seeing you again!
All the best,
Rebecca
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Tracey,
So glad everything arrived promptly and in good order - many thanks for the kind words.
All the best,
Rebecca
Napiers Customer Service Team
Love the products and ethos of Napiers
Love the products and ethos of Napiers
Attention to detail, high quality, a great example in todays world❤️
15 July 2026
Reply from Napiers the Herbalists
Hi Carole,
What a great review - thank you for taking the time to share! Ethos and attention to detail are at the heart of everything we do at Napiers, so it's wonderful to hear that comes through.
All the best,
Rebecca
Napiers Customer Service Team
Products that can be trusted in their purity.
Products extremely good, and well packaged. Prompt delivery and excellent service. Can completely trust in the purity of their products.
1 July 2026
Unprompted review
Reply from Napiers the Herbalists
Hi Carol,
Thank you so much - trust in the purity of our products is something we've held to since 1860, so that means a great deal to us. Delighted to hear the whole experience hit the mark!
All the best,
Rebecca
Napiers Customer Service Team
There was a misunderstanding with my…
There was a misunderstanding with my order.But once Customer Service aware rectified it to my total satisfaction .
Excellent company and product.
14 July 2026
Reply from Napiers the Herbalists
Hi Jackie,
We're so glad we were able to put things right for you - that's exactly what we're here for. Please don't hesitate to reach out if we can assist in future. Thank you for your patience and for taking the time to leave such a great review!
All the best,
Rebecca
Napiers Customer Service Team
Great service
Great service. Fast, well packaged and a great product. Exactly as ordered. 👍🏿
14 July 2026
Reply from Napiers the Herbalists
Hi Rosemary,
Thank you for leaving us a review. Always great to hear everything has arrived quickly, well packaged and is to your liking!
All the best,
Rebecca
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Anne,
So pleased to hear you are happy with your order. Thank you for taking the time to leave a review.
All the best,
Rebecca
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Karen,
Delighted to hear your delivery was speedy and everything was to your liking. Many thanks for the kind words!
All the best,
Rebecca
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Al,
Pleased to hear the order arrived as expected - we hope your product does the job nicely! Do come back and let us know.
Many thanks for the review.
All the best,
Rebecca
Napiers Customer Service Team
Easy web page to use
Easy web page to use. Napiers is world renouned. Im originally from Edinburgh so know of Napiers as my grandmother and my family always went there instead of the doctor. Great service. Quick delivery
13 July 2026
Reply from Napiers the Herbalists
Hi Louise,
What a wonderful review to read - thank you so much for sharing that. A grandmother who trusted Napiers over the doctor is about as high a compliment as we could hope for, and it means a great deal to know that heritage still holds across generations.
So glad the website, service and delivery lived up to your expectations!
All the best,
Rebecca
Napiers Customer Service Team
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