Brenda, you are a star. Fantastic customer service. Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of he... See more
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See what reviewers are saying
The Gas valve on our boiler developed a leak (during the January cold snap!). All other suppliers quoted between 5 & 10 days to deliver the required part. MyTub had the part in my hand within 24 hours... See more
Excellent customer service. I was struggling to source some coals for a Magiglo fire (hard to find part number) by a specific date and the assistant I spoke to on the phone was so helpful. The coals a... See more
We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human... See more
Company details
- Plumber
- Air Conditioning Store
- Bathroom Remodeler
- Boiler and Heating Service
- Electronic Spare Parts and Components Store
- Kitchen Supply Store
About MyTub
Information provided by various external sources
We are experienced in worldwide exporting of our goods.
Contact info
61 Victoria Terrace, NE26 2QN, Whitley Bay, United Kingdom
- 0844 556 1818
- info@mytub.co.uk
- www.mytub.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Top Company
I knew that the bathroom accessories I wanted were discontinued/out of stock everywhere! But MyTub found what I wanted and kept me informed of their search at all times. To say I was over the moon when they found my item is an understatement! Thanks again for all your efforts, not many companies make the efforts you do! Top notch online company! 5*****.
excellent service
Replacement gas fire coals arrived well packaged, exactly as described and a day earlier than the three day delivery forecast time. Will definitely visit MyTub again for other products when required. Rating excellent
Helped me find old parts
I have had my gas fire for over 40 years and I had a problem with a resonant. MyTub managed to get one for me. Dealt with Christine who was kind, patient, knowledgeable and friendly. Really a pleasure to deal with her/MyTub I was instantly put at ease, and would certainly use again. Highly recommended M
Excellent customer service
Customer service was outstanding as not all my order was in stock so they managed to get it express delivery from the supplier so all my order could be delivered together. Will definitely be recommending to others.
Quality good--despatch slow
Good quality products---delivery of last part slow.
excellent service and delivery
First time I've used this company. They were extremely helpful in reviewing my order and dispatched the pan and cistern safely and quickly.
Excellent service/products
I ordered a toilet pan. Good choice. Competitive pricing. Free delivery.
Superb service from start to finish.
I highly recommend this company
Thank You - My Tub
Bath waste received on specified day, communication about delivery was good and free delivery is always a bonus, as when ordering items from multiple suppliers this can add up considerably.
recommend
Easy ordering excellent service, well packaged as bought replacement coals and arrived when said. Will now look to order new firebed. Thanks
Firebox Order
Excellent Quality and Delivery, Would Use Again, Would Recommend.
Internet order
Email enquiry replied to immediately which was great. Product delivered on time and free. Great service.
Barbican sink
It was a great experience. Sink was well crated and arrived when I was told it would.
Great Customer Service
The Gas valve on our boiler developed a leak (during the January cold snap!). All other suppliers quoted between 5 & 10 days to deliver the required part. MyTub had the part in my hand within 24 hours. Many thanks for the excellent service provided by Christine for getting the part sent to a local plumbers merchant for me to collect
Happy Customer!
Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!
Excellent service
When trying to source the required 3 bar relief valve with swivel nut and gauge, I found a few sites online that claimed to stock the item, but then showed the photo of a completely different version - not very reassuring. I also visited a Travis Perkins outlet as a retailer of Inta products, and although they tried very hard for 30 minutes to identify the valve, they were unable to do so. MyTub had the right photo on their site and offered the product at a reasonable price. It arrived as per schedule and, most importantly, was indeed the right valve and gauge.
Excellent service
I was able to order exactly what I wanted. Delivery was very fast - unusual for the Highlands. I was out when the driver first tried to deliver, but he left a personal note in the letterbox with his mobile number, and I was easily able to rearrange delivery on his way back to the depot. As I said, exceptional service.
Impressive Company
Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!
Very reliable service
The customer service rep helped me get the right product for what is now a product no longer produced, good to know that somebody out there has the knowledge and know how, product was sourced and sent within days,fantastic service, l will be back !
Happy to do Business with My Tub !
Pleased with my purchase & price,Happy to do business with them .
"Would not hesitate to recommend them "
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