Brenda, you are a star. Fantastic customer service. Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of he... See more
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See what reviewers are saying
The Gas valve on our boiler developed a leak (during the January cold snap!). All other suppliers quoted between 5 & 10 days to deliver the required part. MyTub had the part in my hand within 24 hours... See more
Excellent customer service. I was struggling to source some coals for a Magiglo fire (hard to find part number) by a specific date and the assistant I spoke to on the phone was so helpful. The coals a... See more
We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human... See more
Company details
- Plumber
- Air Conditioning Store
- Bathroom Remodeler
- Boiler and Heating Service
- Electronic Spare Parts and Components Store
- Kitchen Supply Store
About MyTub
Information provided by various external sources
We are experienced in worldwide exporting of our goods.
Contact info
61 Victoria Terrace, NE26 2QN, Whitley Bay, United Kingdom
- 0844 556 1818
- info@mytub.co.uk
- www.mytub.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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It was all OK.
Mission Impossible Acomplished
We were really flummoxed needing to replace a hard to find Grohe shower part. MyTub searched it network of UK suppliers and found what we wanted. It was delivered a couple of days later and at half the price we had seen it advertised at abroad. Well done MyTub 10/10.
Replacement electric boiler PCB.
I needed a replacement PCB for my own electric boiler at home which I knew may be difficult if not impossible to get hold of. The helpful staff at My Tub sourced a replacement in good time and at a good price which was delivered without fuss (all to rare nowadays) I have no hesitation in recommending them.
High Standards Maintained
Really good communication and service. I used this company a few years ago and remain as satisfied today as then.
Excellent quick Service
I have a toilet that unfortunately new standard seats do not fit. I ordered a toilet seat from MyTub that was not for a standard sized toilet bowl, but it didn’t fit. I contacted their customer service who were exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
Absolutely no complaints
Easy to order, speedy delivery, best price. What more is there?
Coals for gas fire
Easy to order, excellent price, constantly kept informed of delivery status and delivered when promised. I would highly recommend this company.
Excellent sevice and unbeatable price
I received a very professional service and the delivery was quick, although I missed the first one as I was out. The coal and matrix were very securely packed. The price was unbeatable online as a complete set and difficult to find. I will look on MyTub first from now on.
what a refreshing change
The right items delivered when they say with full communication along the way and at good prices.
Would I use them again certainly
Efficient and reliable
This place is amazing, I had trouble finding some parts for my HVAC equipment and they helped me find them fast. The delivery of parts was great, and my parts arrived just a couple of days after it was ordered. I keep their website saved on my dashboard and are number one source when looking for parts and supplies. Their response to any issues or updates is fast, accurate and efficient.
Highly recommended.
Excellent end to end experience
Excellent on-line purchase experience; excellent communications.
Magiglow coals
Excellent service. Goods arrived on time and informed all the time of the tracking of my purchase. Was very reassured by this company.
Toilet seat !!!???
Tremendous product and service in relation to sourcing a replacement very old toilet seat.
Excellent quality goods at exceptional prices
Like most people I chose on price and was surprised when the parts arrived - far better quality than I was expecting. Coupled to this the delivery and admin side were superb.
Will definitely be using this site again and will be recommending to other venues.
Fast and efficient
Next day delivery (North-East to Devon!), well packed for transit. Good communication throughout. A very good service - thanks!
Don't price match everything nor free delivery on all orders of £35
Seem like a reputable company with many positive reviews that I don't doubt, however they need to update their site since Laurie on the live chat told me they couldn't price match the product I was looking at nor could they offer free delivery on an item worth nearly £100. In-fact I had to be charged £15 for delivery. This isn't mentioned anywhere on the delivery page nor on the price match page.
Excellent service - very quick delivery.
Excellent service - very quick delivery. Parts just as ordered. Thanks very much.
MyTub Review
Excellent delivery, product was exactly what I expected and fitted without any problem. Recommend this company.
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