mysn.de Reviews 

Owning 3 laptops of the XMG series since 2012, I'd recommend these without reservation.
All of the hardware is still fully functional and shows little signs of usage - although it is / was used for several hours every day.
(Execpt for the battery packs obviously, plus some rubber feet)
Even the coating / color next to keyboard where you lay your hands has not come of after various years.
Support regarding spar parts and hardware addons was fast and professional at any time.
Bottomline it might be a little bit more expensive, but it doesn't look like s*** after half a year or break irreparably a few weeks after the warranty has ended. (which is my personal experience with other vendors)

Bought a laptop, screen started flickering after 1year and 2months and took them more than 3 months to arrange for fixing. Sent it to them twice having to pay twice for shipping amounting to a total of €300. First time they said they fixed it but it wasn't the case. Last time I sent it they changed screen and motherboard, and now the laptop is getting stuck in bios (uefi mode) upon OS update reboots.
Really awful customer service, as they don't pickup the phone and most of the time end up dropping it before they answer, whilst emails take 1 week for them to reply back.

I have bought a laptop the xmg C703 witch had pretty good components for a fairly good price. Seemed like a great buy with a 20% discount for a bit under 1K. Unfortunatelly this laptop had so many issues during the years.

Within the two years warranty,
- Burned the gpu, got replaced for free (1 month no laptop).
- After 3 months it burned the motherboard, got replaced again (again 1-2 months no laptop, but at least they upgraded the chipset from i5 to i7 since they couldn't find the same, which was actually good for me) but it was pretty clear that the laptop had super high temperatures even with one hour of gaming. Something that they never mentioned although I kept telling them about the high temps. The second time they claimed it was too much dust, and that's why the motherboard got fried lol - after 3 months that I received the laptop super clean from the service it was so dusty.

After the warranty on the 3rd year -
- Battery died completely
- Hard drive died
- Camera isn't recognized at all (probably also died, doesn't seem to be a software issue I tried everything)
- One fan is not working properly

Of course never even thought about opening a game on this laptop again.

The delivery took three weeks because they did not have the GPU and RAM in stock anymore. They managed to get the right GPU, but tried to sell me more expensive RAM. I was on a student budget back then, so that was not a nice experience.

Then, when I tried to install Windows 10, the laptop froze and turned off without any warning whenever I started it. I spent 2 days on this, installing different Windows versions and trying out stuff. It turned out the Firmware of the Laptop did not play well with Windows 10. Support told me that I could try to upgrade the firmware of the freshly bought laptop and that it's maybe a good idea to wait. The page with the drivers that got sent by support was and still is quite bad.

One of the fans broke within 1,5 years. They sent a replacement fan for free, but that did not fix the problem which is why I got told to send the computer in. Because I was not in my home country and needed a laptop with my stuff set up, I sent it in after half a year. I got told the guarantee had expired (which, to be fair, is okay for me) and that the repair would require a new motherboard for ~300€. After I declined that offer, I was told that I then would have to pay something like 30-60€ service fee, which was not stated at any time before.

After I complained about this, they sent it back anyways after 1,5 weeks.

Although the free replacement fan was nice, I am not happy with how it went with this shop. Too many things were annoying, I'll probably not buy another laptop from there.

the computer arrived with screw damaged, I couldn't open it without professional tools from a local repairman - when I complained to them about it, they just said it was my fault and no way theirs. Such a nice way to treat their customers isn't it?

Computer screen came with light pop on it. Really not impressed with their QC.

Fan is very poor quality, had to replace it (they send me one for free under warranty, but guess what they wrote the wrong adress on it, I bought it in belgium and lived in netherlands, they still wrote belgium on the delivery address. Luckily DHL was smart enough to send it right but that show how careless they are about customers.

Website state they are made in germany, this is nonsense, these computer are rebranded Clevo, a taiwanese company.

Best gaming computers and good prices.
I have bought 3 notebooks from them and have been pleased with their products. Can definitely be recommended.

long life expectations... did i miss something else? nope :)

I bought one of the 13" XMG machines for work. The thing is a tank, you aren't ever going to break this thing.

Everything is solid state, only moving part is the fan on the whole machine.

Performance is unparalleled!! I have had gaming desktops that cannot outperform this badboy!

Hey everyone!

I am a 14 year old boy who loves to play PC games like so many others.

After my confirmation I decided to buy a real gaming laptop. I decided, after long time of researching, to buy the XMG P702 with a lot of upgrades. I ordered the PC at MYSN.EU the 29/4/2013 and received it the 13/5/2013. I know it seems a long time of waiting, but Including the 2 weeks there were 2 holidays and 2 weekends. I have now received the PC and it is extremely fast and very cold, which is great. After 2 days of gaming, I noticed that the spacebar was a little bit sticky to the metal beneath it and that resulted in a bit of flex. So I send an email to mysn about the problem. Then they texted me back, with the great news that they would send me a new keyboard without any cost for me. I was so surpriced that it didn´t cost me any money, to get the keyboard sent from Germany to Denmark. I have never experienced a company, who had non-cost delivery under their waranty. That is why I wanted to write this great experience. And I will receive the keyboard within the next week.

Regards,

Rasmus