Myprotein Reviews 

33
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Awful returns experience. I sent a return on 11/6/26, had an email to say they had received the return on 15/6/26 however upon writing this on 9/7/26 I still haven’t received a refund. I have se... See more

Company replied

Rated 3 out of 5 stars

Customer service works great. Easy ordering and quick delivery. 5 stars for that. But cannot say the same about the product. The protein powder when shaking with water foaming like hell. When finish... See more

Company replied

Rated 1 out of 5 stars

Have ordered a protein powder. For some reason the discount code was not working so i assumed there is no discount. I have ordered and paid for the product. Just out of curiosity i have checked... See more

Company replied

Rated 2 out of 5 stars

I purchased two pairs of womens leggings and two gym tops. The leggings were see through and really poor material. The gym tops were VERY small. I ordered a M and am usually a S, and they were still t... See more

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2.2

Poor

TrustScore 2 out of 5

33 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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2.2

All reviews

(33)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On time

On time, good quality.

29 October 2020
Myprotein logo

Reply from Myprotein

Hi Andis,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 1 out of 5 stars

I do not know how to use them

I do not know how to use them. :(

16 October 2020
Myprotein logo

Reply from Myprotein

Hello,

Thank you for the review.

I am sorry to hear of this matter and I do want to get this looked into.

Please can contact us via your account or Live Chat, and provide more information on the issue you have?

Kind regards,
Feedback Team

Rated 3 out of 5 stars

Lack of sales

2 October 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Hi Andrejs,

Cheers for leaving your review!

We are always adding new offers and promotions to site, please keep an eye out.

Have a good day,
Feedback team

Rated 4 out of 5 stars

Everything was fine

Everything was fine, just the gloves were a size too big
Update: In reply to the manufacturer's comment below: you have size guide for hip/bust/waist measurements only.

14 July 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Thank you for taking the time to leave your review!

I am sorry to hear of this, we do provide a sizing guide on site as well.

Have a great day,
Matt

Rated 5 out of 5 stars

I have purchased Myprotein clothing…

I have purchased Myprotein clothing more than once. The quality is great and sizing is right. I don't have anything bad to say about them. And the pricing for clothes is really reasonable and pretty low comparing to other online gym clothing stores.

I had only one bad experience, but I don't think that was their fault, I just received a bad item. I ordered leggings and there were some threads out. I contacted the customer service team about that and they replied so fast and offered two solutions - full refund or the same new leggings. I was really happy about the customer service, because usually in different stores the customer service is pretty slow on responding to messages.

I'm giving 5 stars. Even with my one bad experience.
Try their clothing. I recommend it. :))

17 September 2019
Unprompted review
Myprotein logo

Reply from Myprotein

Thank you for the review Madara!

I am so pleased to hear this, it is what we strive to provide. We are here to resolve any issues you have.

Cheers,
Matt

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