American Financial Solutions has truly changed my life! Thanks to their guidance, I’ve paid down my debt for an entire year without the crushing 30% APR that had held me back for years. Their staff is... See more
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American Financial Solutions is a 501 (c) 3, non-profit credit counseling and financial education agency. In 20 years, we have assisted over 480,000 people in paying off over $50 Billion in debt. Our certified counselors will help you to determine your current financial situation, make a plan to get out of debt, set financial goals and plan for your financial future.
Contact info
600 University Street, Suite 2409, 98101, Seattle, United States
- 8882825494
- bhouse@myfinancialgoals.org
- www.myfinancialgoals.org
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Helped me in a tough transition with my…
Helped me in a tough transition with my wife's health.
Great service tailored to the needs of…
Great service tailored to the needs of the customer within the acceptable bidget.
They helped me tackle my debt with a…
They helped me tackle my debt with a manageable monthly payment and now I'm debt free. Great customer service. Hope never to have to lose them again though!! 😁
You all have been such a huge help in…
You all have been such a huge help in me getting this handled I will be highly recommending you guys thank you again for all your help🙏🤗
They helped a lot in the beginning…
They helped a lot in the beginning after that I had to contact my own creditors to setup my payment plans and get balances etc which I thought they would do.

Reply from American Financial Solutions
All of the representatives are…
All of the representatives are extremely
Knowledgeable and helpful. They are patient as they walk you through the process. You feel at ease calling with any questions.
Don't be afraid to get tge help you need
Everyone was kind and helpful. Making sure I understood the process and helping whenever needed.
Customer Service
Staff made it very easy to get the process going. I never felt like I couldn’t call to ask questions.
Overall Painless process
Honestly it has been a while since I had signed up but I do remember it being a pretty easy process to start up. Recently I had paid a few things off early and my contact was very responsive and made it very painless. Very glad to have this taken care of.
Extremely helpful and REAL!
Extremely helpful and saved me in a tight financial spot. Highly recommended, NOT fake. They are responsive and truly helpful. I would choose this one if I had the same need again to close my credit cards and finally pay them off.
I've sent you the title to my car and I…
I've sent you the title to my car and I still don't have the money. I have a notication that you received my title early Thursday morning. What's going on?

Reply from American Financial Solutions
Discovering American Financial…
Discovering American Financial Solutions was a rescue; working with AFS was such a Godsend relief! Great customer service and payment solution.
Thank you so much on helping me to…
Thank you so much on helping me to clear my debt. Without this company I would probably still in debt, it was easy and pleasant to go through trail with this company. I would recommend anyone I know directly right to you. Once again thank you so much.
The process was seamless and the…
The process was seamless and the assistance has always been professional and timely.
The whole process from beginning to…
The whole process from beginning to that start of the actual repayment process has been so easy.
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