MX Wholesale Reviews 

258
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers had a great experience with this company. Customers frequently praise the very affordable prices, wonderful products, and consistently fast delivery service provided by helpful drivers. People note that the online shopping process is completely smooth, easy to navigate, and saves valuable time when purchasing items. Some reviewers were not happy with occasional severe delays, missing items, and parcels incorrectly delivered to the wrong address. A few consumers reported waiting up to a month for their orders while struggling to obtain accurate delivery updates. Others mentioned that receiving incomplete shipments caused major frustrations with their overall purchasing experience.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting speedy and on-time arrivals. Reviewers... See more

Service

Users describe positive interactions with service, highlighting fast delivery and helpful communication.... See more

Product

People report positive experiences with product, highlighting great items available at fantastic and sensible... See more

Order

Reviewers highlight ambiguous aspects of order experiences, balancing praise for efficient processing with... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great deals and sensible rates.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great price but clunky and unclear delivery date. Got great product at good price but getting a delivery date was hard work. That said the delivery comms when they worked were great (shout out to pa... See more

Rated 4 out of 5 stars

The staff are very supportive and very helpful . I was happy with the service.

Rated 5 out of 5 stars

Good company, got my delivery when stated and delivered with politeness and manners 😊 will be shopping again with you x


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(258)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Intolerable service experience

Your communication process and customer service is intolerable. I’ve never experienced anything like it. You make it impossible for your customers and to be honest my order with you was very stressful.
Never again.

3 October 2025
Rated 1 out of 5 stars

DO not touch this business

DO not touch this business, Sent the wrong items and messed up my launch and the delivery got separated and the second hal did not turn up until two days later.
I have tried three time to get this company to collect and refund and i just get fobbed off, it is always someone elses fault or the wrong department

2 October 2025
Rated 5 out of 5 stars

What a great find this company is

What a great find this company is. Some wonderful products at really sensible prices. Delivery was excellent. Driver who delivered could not have been more helpful. Will certainly be using again.

1 October 2025
Rated 1 out of 5 stars

Had to wait 6 days from ordering for my…

Had to wait 6 days from ordering for my order to be dispatched and 1 extra day for delivery so 7 days just to get my order I've ordered lots of times from this company but I'm thinking of stopping customer service is slow and when they say they will get in touch they never do

2 September 2025
Rated 5 out of 5 stars

After the initial shock of being…

After the initial shock of being charged pallet rate for 1 box !!!
All improved the following morning with an appropriate repayment brought things back to reality.
Product is as expected.
Delivery by DPD excellent which is my experience with this company.
Excellent comms from MX.
Thank you to all.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company !!!!

Avoid this company !!!!!

Disgusting customer service, do not use these. They have taken over a thousand pound from me and ever time I get in contact they will take a message but never call you back. They won’t refund my order and the item I’ve ordered they have confirmed is out of stock. Scammers

Avoid avoid avoid !!

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Apart from not accepting PayPal for first time payment after the website allowed me to do so, everything else was excellent.
Thank you

1 August 2025
Rated 1 out of 5 stars

The worst company ever

The worst company ever. I am a buyer and want to place orders, but no one is helping me. I have called five times and emailed around 10 times, but they just keep telling me we will get back to you but they dont!

HELLO, I WANT TO SPEND MY MONEY ON YOUR COMPANY!

25 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look