Have two DVD players and want to watch some old favourite. Streaming is charging and more expensive than buying bundles on Music Magpie. All DVD’s arrive quickly and great condition using royal mail.... See more
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musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!
Start Selling Sell Mobile PhonesWritten by the company
United Kingdom
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Reply from musicMagpie
Still waiting for my payment after 2 weeks, keep going back and forth over email. I've sent my confirmation (electronic with the tracking number etc) keep asking for the paper copy which I longer have as all the information is the same. Absolutely disgusting, lost all faith I'm going to get my payment. Avoid, avoid avoid!!
Bought the very good option from music magpie, was provided with a good phone that worked well however the screen was not an apple screen
Amazing high quality phone this our second purchase from you
Super fast delivery and great price and customer service

Reply from musicMagpie
I always choose music magpie because their site is always easy to navigate whether buying or selling. Very simple from start to finish

Reply from musicMagpie
Choosing and purchasing the phone was straight forward with immediate confirmation and details of when I would receive the phone.
I was very happy with the phone although I had a query from apple about the battery and decided to return it communication was great and there was no hassle. Emails with clear instructions were prompt and I felt reassured that everything was clear.

Reply from musicMagpie
Really good service from magpie but their delievery agents Evri Terrible. Its the third time i have had issue with this courier. Took me 3 days waiting around to get items delivered sometimes they didnt turn up. Would be 5 stars if wasnt for delivery.
Excellent service . I'm very happy with their description of the phone I purchased. It's in excellent condition.

Reply from musicMagpie
i am so happy with the dvd of Barry Manilow live at the Paris Hilton in Las Vegas it is brilliant you where so quick sending it to me Thank you so much i have been looking for this dvd for a while i give you 10/10

Reply from musicMagpie
The purchase of a refurbished iPad lived up to my expectations. The item was as described, arrived within 2 days of placing my order and was packaged well. All I had to do was set it up. I have made several purchases of various items from Music Magpie and have never been disappointed.

Reply from musicMagpie
I traded my phone in via a Timpsons branch on Saturday. This promised me same day delivery. Money was deducted for an almost imperceptible scratch which I accepted.
Since then I have received no money, the account is showing the phone hasn’t been received and music magpie have effectively zero customer service response.
I have, in a very businesslike way been the victim of phone theft.
VERY speedy delivery (i.e. ordered on Friday, delivered on Monday). Impressive 👍.
Unfortunately, two of the six CDs arrived with broken cases and one CD is quite badly scratched (let’s hope it plays ok 🤞). Not so impressive 👎.

Reply from musicMagpie
I still have not received my order, I have called Royal Mail twice and the tracking still has not updated. It’s now been over a week and music magpie still has not replied to me. Awful customer service as theres no way of contacting them other than email and they don't even reply. Feel like I have been scammed. Stay away from this company
As always MM have the fastest delivery time , well as far as I know, they never cease to amaze me! In fact I keep thinking that the next step will be to know my mind and send the cd that I would have ordered next!!! Thus removing the need for me to place an order!! You are really that good in my eyes. Thank you.

Reply from musicMagpie
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