Mr Heat Reviews 

332
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of the heating and plumbing services. Customers frequently mention that appointments are handled promptly and professionally, making the entire process completely smooth, efficient, and worry-free. People deeply appreciate how reliable, punctual, and accommodating the team is when scheduling and carrying out necessary repairs. Some people were satisfied with the meticulous attention to detail, noting that engineers always leave the workspace completely spotless and tidy. Reviewers also highlight that the staff remains exceptionally polite, friendly, and always willing to provide helpful guidance whenever required.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt, efficient, and professional support.... See more

Staff

Customers consistently report satisfaction with the professional and helpful staff. Consumers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Mr Heat (Martin) for years now and he is totally reliable, honest and reasonably priced. If he can't make it, he always sends one of his fantastic team as quickly as possible. I woul... See more

Rated 5 out of 5 stars

Mr Heat fitted my new boiler last year, with the best price and quickest delivery. He sent me a reminder for my service, which I'd completely forgotten about so that was really useful. The service w... See more

Rated 5 out of 5 stars

Martin is professional in his approach to his work. He brings everything he needs with him. He doesn't constantly have to go backwards and forwards to his van to get tools, Also, he take care of... See more

Rated 5 out of 5 stars

From the beginning Martin was very professional and helpful. Always willing to come over again if I needed even after having finished the job, just to reasure me any doubts I might have (as I dont kno... See more


Company details

  1. Heating Contractor
  2. Gas Company
  3. Gas Engineer
  4. Boiler and Heating Service

Written by the company

Professional boiler installations, repairs and servicing for homeowners, landlords and letting agents.


Contact info

5.0

Excellent

TrustScore 5 out of 5

332 reviews

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5.0

All reviews

(332)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Martin was extremely prompt in coming…

Martin was extremely prompt in coming round to sort out our broken boiler, and even came back over the weekend so that we could get hot water back as soon as possible being as we have a young child. He was professional, polite and did a brilliant job. We would definitely recommend and use this service again in future.

17 June 2025
Rated 5 out of 5 stars

Absolute 5 star company

Absolute 5 star company.
I private rent and this company is used through my agent.
Had Richard out last week to fix leaking radiator & downstairs toilet flusher.
Had Martin out today to service the boiler.
Then ive got Richard out tomorrow to sort my shower as temperature control panel needs replacing.

This company go above and beyond, are punctual , friendly ,trust worthy ,hard working.
Im so glad my estate agent / letting agent uses them, & id use them if I owned my own place too .
Highly recommended these guys to anyone 🤝🏽

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Extremely pleased with work carried out. Great care was taken in protecting my carpets etc. James was an extremely pleasant young man.Would definitely recommend the company to anyone who asks who carried out the work.

4 June 2025
Rated 5 out of 5 stars

Excellent service delivery and Installation

Excellent installation and service. Worcester Bosch Green Star 4000 boiler installed, new TRVs and two radiators replaced. The whole process from start to finish was explained and professionally carried out. Really pleased with the boiler and the installation. I would recommend Mr Heat without hesitation

19 June 2025
Rated 5 out of 5 stars

Outstanding customer care

The company was very engaging and reliable with fixing all of the plumbing issues. Their professionalism was outstanding and provided a high standard of customer care. Their workmanship was very good and provided value for money.
If you are looking for a plumber look no further than Mr Heat. They are so good at what they do.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

I will go nowhere else!

This company have been phenomenal! Their politeness, professionalism and drive to go above and beyond is unrivalled. I needed a new boiler following an unrepairable breakdown, and Mr Heat gave me various options to replace. When instructed to do the installation they were clean, tidy and very pleasant to have in my home. They've done such an amazing job, I will go nowhere else for my annual service! A job very well done 👏

8 June 2025
Rated 5 out of 5 stars

New boiler

I recently had a boiler installed by Mr heat. From the original visit to quote,to the installation and follow up visit,they were very polite,punctual and informative. I would highly recommend this company.

22 April 2025
Rated 5 out of 5 stars

Excellent service

Mr Reeves arrived on the date and time specified. His friendly and knowledgeable approach is reassuring when you have someone working in your house.
We choose him because he is a registered gas engineer with Worcester Bosch.
I will certainly use his services again.

2 April 2025
Rated 5 out of 5 stars

New boiler fitted !

Excellent service from start to finish! No mess so tidy and charming young men! James and Richard !
Martin came to sign it all off everything went just perfect!
I would recommend this company 100%

1 April 2025

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