Mouth Ulcers & Gums Reviews 815

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I've used 2 tubes of this and it's not helped in anyway. Foe the price of it expected at least some help with my gums. Very expensive for a small tube. Therfore i wouldn't recommend

Rated 1 out of 5 stars

Since these new people have taken over it has gone from a excellent reliable company to a anybodies guess when you will get your goods. Pay for first class postage makes no difference 3/4 days after o... See more

Rated 1 out of 5 stars

Loved this company but have now ordered two separate orders of oral medic (SP18526) and (SP17628). First one in August and second one in October. Neither arrived and I am now £100s out of pocket. S... See more

Rated 5 out of 5 stars

I suffer from dry mouth and these tablets are wonderful for that and they really work. I also used to get an awful lot of mouth ulcers mostly on my tongue and so painful, but ever since I have regul... See more

Company details

  1. Dental Clinic

Information provided by various external sources

Best range of remedies to prevent and treat chronic mouth ulcers (canker sores, recurrent aphthous stomatitis, oral mucositis, Sutton's Disease) and dry mouth (xerostomia). Official UK distributor of OraCoat XyliMelts for Dry Mouth. Established 2004.


Contact info

2.2

Poor

TrustScore 2 out of 5

815 reviews

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Rated 1 out of 5 stars

Loved this company but have now ordered…

Loved this company but have now ordered two separate orders of oral medic (SP18526) and (SP17628). First one in August and second one in October. Neither arrived and I am now £100s out of pocket.

Spoken to their customer service - they are checking with Royal Mail - but my hopes aren’t high . Next phone call is to credit card company to raise a fraud case.

1 November 2022
Unprompted review
Rated 1 out of 5 stars

Mentally ill people working at this company

Ordered 29th of december 2020,today is 11th January 2021,still not received,should received 3 days ago!They called me from a private number to explain themselves, the lady was extremely rude!Laughing on the phone,and SHE ASSURED ME,THEY WON'T GIVING ME A REFUND AND ALSO INFORMED ME THEY POSTED LATER THAN THEY SHOULD!
W T F
W T F
W T F???
BE AWARE!

11 January 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful product.

I suffer from dry mouth and these tablets are wonderful for that and they really work.
I also used to get an awful lot of mouth ulcers mostly on my tongue and so painful, but ever since I have regularly used Xylimelts I can honestly say I haven't got that problem anymore, I am so relieved. I told my dentist how good they were and she said she would pass on the information, to patients who had these problems. So do hope this helps to promote your valuable product.

11 July 2020
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

There was one item that I especially ordered (shown as being in stock) and I added a few others just to make up the value to get free delivery. However they only shipped me the "add on" ones without explanation. I then had to chase twice for the reason why, only to be told that due to supply issues they have had to refund my order. They obviously knew that the missing item was not available when they took my order. Very poor customer service.

5 May 2020
Unprompted review
Rated 5 out of 5 stars

Dom is brilliant

Dom is brilliant. I have a lump on the end of my tongue I know why, a mistake by an ex GP and a Consultant caused my teeth to collapse but while the lump is there it hasn’t gone gangrenous thanks to your wonderful Xylemelts but if the Corona virus goes and I get up to Guys I will mention you and Xylemelts.

3 April 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant - Highly Recommend - arrived before the due date, very well packed, exactly what I ordered and a good price ttoo!

3 April 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, 3 tubes of unflavoured toothpaste arrived well packaged, within 2 working days and all 3 arrived in excellent condition, many thanks for a great service especially in these difficult times.

2 April 2020
Unprompted review

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