More For Your Floor Reviews 164

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Started off with 1 room, impressed enough to use for 2nd., then became stairs & landing!! As you could tell, happy with carpet & service ('own' delivery slightly better than courier) No need to hesi... See more

Rated 5 out of 5 stars

Problems with delivery and when finally received the carpet, two rolls were damaged. Carpet fitter saved the day by cutting out the bad bits. However MoreForYour Floor were anxious to put things right... See more

Company replied

Rated 4 out of 5 stars

I ordered 25 mm grass. What came was totally flattened on roll and despited many communications with seller and excuses/advice it never attained more than 15mm thickness. Just received excuse after... See more

Company replied

Rated 5 out of 5 stars

Very friendly and helpful staff. Great prices and quality of carpets and underlay. The carpets in which have really been a lasting touch to doing the whole house! Delivery was within days and more tha... See more

Company details

  1. Home & Garden

Written by the company

More For Your Floor brings more than fifty years of flooring experience, offering high‑quality carpets, vinyl, laminate, underlay, artificial grass and accessories at competitive prices. Dispatched quickly from our UK warehouse. Need help choosing? Our friendly team is here on 0800 695 5555. Browse now.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

164 reviews

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Rated 5 out of 5 stars

Fantastic Pricing

With regard to our financial situation this product at fantastic pricing was ideal.
Looks good down and was easy to fit ourselves, saving more money.
Will be back for other bedrooms in due course.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Great prices and quality of carpets and underlay. The carpets in which have really been a lasting touch to doing the whole house! Delivery was within days and more than reasonable prices for delivery too. Delivery staff were professional and worked quickly on drop off. Couldn’t be happier with the service and products, thank you.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Word of warning

Bought Lino flooring from this so called flooring company 6meter x 2metre my plan was to Lino the kitchen and hall way but when flooring was sent on the packing it was 6mx2m
So unpacked and was 2mx1m so contacted seller there was a mistake and they said I had cut it and put down I only unpacked it no refund no help from eBay discussting company do not use ripping people off online word of warning

23 December 2024
Unprompted review
More For Your Floor logo

Reply from More For Your Floor

Good afternoon,

We appreciate you taking the time to review your recent order. We are sorry to hear you have encountered issues with the item received

We are committed to looking into any matters concerning any items received incorrectly and take these matters seriously.

To verify your identity on the order, we have sent a request for further information so we can reach out directly and fully investigate this without further delay.

Kind regards,
Jenny
MoreForYourFloor

Rated 5 out of 5 stars

Amazing Customer Service

Had a bit of an issue with the last order due to the courier (first order was perfect) but it was rectified.

Jenny went above and beyond to resolve the situation.

2 September 2024
Unprompted review
More For Your Floor logo

Reply from More For Your Floor

Hello,

Thank you for taking the time to leave us a review.

We are sorry to hear of the issues with your order.

The vast majority of our orders do arrive within the delivery timescales as set out on our website.

We send a dispatch/tracking email to customers the working day before the delivery.

Items should not be left outside without prior confirmation from our customers, and we are sorry for the impact this had on the product, and subsequently, the works you were carrying out.

We offer a free collection and replacement service if an item(s) unexpectedly arrives damaged

We have sent a request for further information regarding your order, and once we have this we will pass your details on to our Customer Care Team to offer further consideration to the matter.

Kind Regards
Charlie
MoreForYourFloor

Rated 5 out of 5 stars

Had an issue with a hot pink carpet…

Had an issue with a hot pink carpet badly fading purchased 2 years ago on eBay contacted the company and their customer services manager gave me a very nice surprise today with a goodwill gesture thank you even though disappointed with having to replace the carpet, clear the room, pay to refit etcthese things happen and in all fairness they have made a contribution to a new carpet it’s pay to remain polite as company’s need time to review but will definitely repeat purchase with this company again thanks

25 June 2024
Unprompted review

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