Moores Appliances Ltd Reviews 

77
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Highly recommend Moores Appliances. The service was excellent from start to finish. Before ordering, I messaged them on WhatsApp to check whether delivery to my first-floor flat would be possib... See more

Company replied

Rated 5 out of 5 stars

Daughter in Brighton's oven had exploded so needed a new one. The department stores were useless with no delivery dates etc. Moores came up trumps, really helpful Karen on the phone when we ordered fr... See more

Rated 5 out of 5 stars

Searched the National suppliers but no-one had the freezer we wanted so I ‘took a risk’ by buying from a local supplier. What risk! Bought it online on Tuesday, swift response from a woman on customer... See more

Rated 5 out of 5 stars

One could not find a better supplier and fitter of appliances in the SE than Moores.They provide expert advice and a superb service overall.The internet cannot compete with this direct approach.We are... See more

Company details

  1. Appliance Store

Information provided by various external sources

Kitchen appliances specialist, sales & service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(77)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Cooker Repair Service

Used Moores Appliances (Rory) for a fixed fee cooker repair.

He was very quick at responding, attended the property within 24 hours and was quick to diagnosed issue. Ordered the part and the cooker was repaired within a week of reporting. Very efficient and professional.

I would highly recommend the service and they offer a 12 month Warranty on parts fitted as well, which is great peace of mind!

Fantastic service, thank you Rory.

13 July 2020
Unprompted review
Rated 5 out of 5 stars

Best in the business

We needed a replacement dishwasher, I took some time to check which one I wanted and contacted Moores - they undercut everyone else and delivered within a few days. An amazing local firm who shows the big companies how it should be done!

7 May 2020
Unprompted review
Rated 5 out of 5 stars

Great prices and wonderful service

I bought a hob first to try this seller, they were perfect in following up and sent a message with the delivery time slot, the driver was here in time.

Then I bought a dishwasher from them as I got the best service I need it.

Kitchen fitters were still there when the delivery was expected, I phoned and changed the delivery date; then before it, the fitters asked for the dishwasher as it was integrated and they needed to fitt it; then I phoned Moores and they bring it next day as I wanted it.

I can’t ask for better service really.
Moores prices are at least 10% cheaper than other seller.

Many thanks

23 March 2020
Unprompted review
Rated 5 out of 5 stars

One could not find a better supplier…

One could not find a better supplier and fitter of appliances in the SE than Moores.They provide expert advice and a superb service overall.The internet cannot compete with this direct approach.We are quite delighted following the installation of our fitted fridge freezer in Westbrooke.Perfect is a word that comes to mind.

7 March 2020
Unprompted review
Rated 5 out of 5 stars

First class service.

Couldn't have been better. Easy to order and pay online, followed by a telephone call from Moore's to arrange delivery. Polite and courteous delivery guys arrived on time; unpacked and positioned the new machine and removed old machine and packaging from site. Highly recommended.

19 February 2020
Unprompted review
Rated 5 out of 5 stars

Would shop at Moores again

Would shop at Moores again. Ordered appliance, was given a delivery date, appliance arrived on time. Delivery people were considerate of my home.

9 February 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic and the most…

Absolutely fantastic and the most helpful company ,
An absolute 5 star recommendation.
From buying goods to fitting and even assisting and advising correctly of a gas leak but kindly rescheduled everything to help my mother on every stage.

9 February 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, great communication, delivery driver was first rate, was very considerate, took all packaging away. Would highly recommend.

14 October 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service from beginning to…

Excellent service from beginning to end.

When I first rang Moore’s I explained I was after a certain neff dishwasher, the lady explained the Bosch one was the same dimensions with a quicker delivery.

What great advice very pleased with the shop, delivery and excellent installation service. Bosch dishwasher is excellent also a very good dishwasher and such an improvement over my old Neff.

Many Thanks

13 October 2019
Unprompted review
Rated 5 out of 5 stars

Very good service from the fitter

Very good service from the fitter. Only complaint was that when I ordered it on the web site it said delivery in 3-4 working days which I was happy with. But on completion of my order and payment. Moores contacted me to say they would order from the maker and should receive it within 14 days. So beware if you have no cooker you may have to wait

3 August 2019
Unprompted review
Rated 5 out of 5 stars

Moores Appliances

Moores Appliances
Moores Appliances were a great choice. Good communication, product came on time by two jolly chaps who delivered it and took away the old machine. Good work and recommended!

30 March 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look